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C_C4H510_21 SAP Certified Application Associate – SAP Service Cloud 2111 is now Stable and With Pass Result | Test Your Knowledge for Free

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C_C4H510_21 Practice Questions

SAP Certified Application Associate – SAP Service Cloud 2111

Last Update 12 hours ago
Total Questions : 117

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Question # 11

Which actions can be taken to see the restriction rules in access restrictions? Note: There are 3 correct answers to this question.

Options:

A.  

Set the access rights to edit.

B.  

Set the read and write access to restricted.

C.  

Set the read access to restricted.

D.  

Set the access rights to display.

E.  

Set the write access to restricted.

Discussion 0
Question # 12

What steps must you take to set up SAP Jam as your knowledge base? Note: There are 2 correct answers to this question.

Options:

A.  

Create knowledge base articles in SAP Service Cloud.

B.  

Integrate with MindTouch.

C.  

Configure the relevant question in scoping.

D.  

Choose the correct SAP Jam group in the knowledge base configuration settings.

Discussion 0
Question # 13

To which objects can you directly assign a registered product? Note: There are 2 correct answers to this question.

Options:

A.  

Maintenance plan

B.  

Appointment

C.  

Installed base

D.  

Territory

Discussion 0
Question # 14

Which option do you have to mark a field as mandatory?

Options:

A.  

Page layout configuration

B.  

Disable personalization settings

C.  

Maintenance of access restrictions in the business role

D.  

Use Key user tool adaptation

Discussion 0
Question # 15

Question 33: In the ticket, there is no warranty determined for the registered product. Which of the following reasons could be a cause?

Options:

A.  

The warranty is expired.

B.  

The warranty is set to active.

C.  

The registered product has no installed base assignment.

D.  

The ticket is escalated.

Discussion 0
Question # 16

You are integrating SAP Service Cloud with SAP ERP. In which system is the pricing procedure stored?

Options:

A.  

SAP Service Cloud

B.  

SAP Analytics Cloud

C.  

SAP ERP

D.  

SAP SuccessFactors

Discussion 0
Question # 17

What are the valid schedule types when creating maintenance plans? Note: There are 2 correct answers to this question.

Options:

A.  

Recall

B.  

Counter based

C.  

Absolute

D.  

Cyclical

Discussion 0
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