Month End Sale Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: merry71

Free SAP Certified Application Associate – SAP Service Cloud 2111 Practice Questions

Exams4sure Dumps

Exam style questions across every C_C4H510_21 domain

Last Update 1 day ago
Total Questions : 117

Start with our free C_C4H510_21 practice questions, carefully crafted to mirror the domains, phrasing, and difficulty of the real SAP Certified Application Associate exam. Each C_C4H510_21 exam question comes with a detailed rationale that explains not just which answer is correct but why the others fall short. That's how concepts stick. Use the free set to benchmark yourself: identify your SAP weak domains, see where you're losing marks, and build a focused study plan in minutes.

C_C4H510_21 PDF

C_C4H510_21 PDF (Printable)
$46.5
$154.99

C_C4H510_21 Testing Engine

C_C4H510_21 PDF (Printable)
$51
$169.99

C_C4H510_21 PDF + Testing Engine

C_C4H510_21 PDF (Printable)
$63.9
$212.99
Question # 1

When should you use the templates provided in the Data Workbench? Note: There are 2 correct answers to this question.

Options:

A.  

When data volume is low

B.  

When data needs to be loaded quickly

C.  

When data needs to be loaded into multiple systems

D.  

When there is unstructured legacy data

Discussion 0
Question # 2

Which of the following is correct in the context of scoping and fine -tuning? Note: There are 2 correct answers to this question.

Options:

A.  

Fine-tuning is the process of generating the activity list by answering questions about which business processes will be

implemented.

B.  

Scoping is automatically generated by the system based on your fine-tuning decisions.

C.  

The activity list is automatically generated by the system based on your scoping decisions.

D.  

Scoping is the process of matching your individual business requirements to predefined solution capabilities.

Discussion 0
Question # 3

Which of the following options can be used to control the access rights of a user in transactions? Note: There are 2 correct answers to this question.

Options:

A.  

Activate Scoping Item Determination for Territory Owner in Transaction

B.  

Usage of Delegates

C.  

Assign Restriction Rules

D.  

Configure Work Distribution Rules for Employees

Discussion 0
Question # 4

Which of the following are benefits of ticket hierarchies in SAP Service Cloud?Note: There are 2 correct answers to this question

Options:

A.  

Creating a ticket on the main account automatically creates tickets on the sub-accounts.

B.  

Opening the main ticket allows you to see all of the connected sub-tickets.

C.  

You can change the status of multiple sub-tickets from the main ticket.

D.  

Changing the customer in the main ticket updates the customers in the related sub-tickets.

Discussion 0
Question # 5

Question 35: What are the scenarios that enable users to broadcast reports by e-mail? Note: There are 2 correct answers to this question.

Options:

A.  

On specific report creation

B.  

On every save of the report

C.  

Periodic scheduling

D.  

Ad-hoc broadcasting

Discussion 0
Question # 6

Which business function in the account master will block the release of quotes to SAP S/4HANA?

Options:

A.  

Sales support block

B.  

Prospect

C.  

Delivery block

D.  

Credit limit check

Discussion 0
Question # 7

The status of a ticket needs to be escalated.

Which tool can be used to achieve this?

Note: There are 2 correct answers to this question.

Options:

A.  

Resource scheduler

B.  

Maintenance plan

C.  

Feature action within tickets

D.  

Workflow rule

Discussion 0
Question # 8

Which components delivered by SAP Service Cloud provide CTI integration? Note: There are 2 correct answers to this question.

Options:

A.  

CTI Client Adapter

B.  

Live Activity pane

C.  

CTI Desktop pane

D.  

CTI Client pane

Discussion 0
Question # 9

What are the essential configuration steps to automatically create a service ticket when an e-mail comes in? Note: There are 3 correct answers to this question.

Options:

A.  

Set up service categories and service catalogs.

B.  

Create an account with the e-mail address of the customer.

C.  

Set scoping questions and outgoing e-mail details in fine-tuning.

D.  

Configure the e-mail address in the communication channel.

E.  

Create an e-mail template for responses.

Discussion 0
Question # 10

Which scoping question allows you to enable automatic ticket creation based on incoming e-mails?

Options:

A.  

Do you want to support e-mail channels for corporate accounts?

B.  

Do you want to enable agents to respond to tickets using an external e-mail client?

C.  

Do you want to enable internal memos for tickets?

D.  

Do you want to support e-mail channels for groups?

Discussion 0

Free Exams Sample Questions