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Certified Implementation Specialist - Event Management Exam

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Total Questions : 92

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Question # 1

You have a system configured with a MID Web Server using Basic authentication to enable Operational Management Intelligence (OI) to push raw metric data to the MID Server. No data is getting through to the MID Server.

What is the most likely cause of the issue?

Options:

A.  

The MID Web Server needs to be Restarted

B.  

The MID Web Server needs to be Started

C.  

An invalid secret key is being passed in the header information of the URL for the REST request

D.  

An invalid password is set in the MID Web Server Context

Discussion 0
Question # 2

For an incoming event with a matching message key, what allows an existing alert to be automatically closed?

Options:

A.  

In the event rule, set the Severity to 0

B.  

In the alert rule, set the Severity to 0

C.  

In the alert rule, set the Severity to -1

D.  

In the event rule, set the Severity to -1

Discussion 0
Question # 3

What would you use to define the monitoring sources allowed to communicate with the ServiceNow instance for Operational Intelligence?

Options:

A.  

Metric Registration

B.  

Metric Config Rules

C.  

Metric Type Actions

D.  

Metric to CI

Discussion 0
Question # 4

A four node cluster makes up the components (CIs) of a Business Service. The impact influence for the cluster is set to 60%.

How many members of the cluster must be in a Critical state in order for the Business Service to display as Critical in the Impact Tree?

Options:

A.  

1

B.  

2

C.  

3

D.  

4

Discussion 0
Question # 5

By default, the Alert Console displays what type of alerts?

Options:

A.  

All Primary, Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode

B.  

All Primary and Secondary Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode

C.  

All Primary alerts with a Severity of Critical, Major, Minor, Warning that are not in Maintenance mode

D.  

All Primary, Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode

E.  

All Primary and Secondary Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode

Discussion 0
Question # 6

During CI binding, CI matching is done using which two fields? (Choose two.)

Options:

A.  

Message Key

B.  

Additional Information

C.  

Source

D.  

Node

Discussion 0
Question # 7

When sending data from the monitoring source to the additional_info field, what format is supported?

Options:

A.  

XML

B.  

JSON

C.  

YAML

D.  

Comma separated

Discussion 0
Question # 8

A dynamic grouping of CIs based upon common criteria (filtered CI classes) that can be visualized in operator workspace is called?

Options:

A.  

A business service

B.  

A technical service

C.  

An application service

D.  

A manual service

E.  

A scoped service

Discussion 0
Question # 9

The Event Management operator workspace can display all of the following except?

Options:

A.  

Alert groups

B.  

Manual application services

C.  

Discovered application services from Service Mapping

D.  

Correlation groups

E.  

Technical services

Discussion 0
Question # 10

Which is the best option to reduce latency issues when receiving events?

Options:

A.  

Verify bucket field in em_event table > 0

B.  

Verify event_processor_job_count = 2

C.  

Verify event_processor_job_count = 0

D.  

Verify event_processor_enable_multi_node = 2

Discussion 0
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