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CIS-HR Practice Questions

Certified Implementation Specialist-Human Resources

Last Update 4 hours ago
Total Questions : 115

Dive into our fully updated and stable CIS-HR practice test platform, featuring all the latest Human Resources Implementation exam questions added this week. Our preparation tool is more than just a ServiceNow study aid; it's a strategic advantage.

Our free Human Resources Implementation practice questions crafted to reflect the domains and difficulty of the actual exam. The detailed rationales explain the 'why' behind each answer, reinforcing key concepts about CIS-HR. Use this test to pinpoint which areas you need to focus your study on.

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Question # 11

The Knowledge bases searched for the Knowledge results section on an HR Case are determined by what?

Options:

A.  

Contextual Search configuration

B.  

HR Service configuration

C.  

HR Criteria configuration

D.  

Knowledge Management configuration

Discussion 0
Question # 12

In the base instance, what determines the conditions a Case must meet before it can be assigned to an agent?

Options:

A.  

Matching Rules

B.  

Client Rules

C.  

ACLs

D.  

Escalation Rules

Discussion 0
Question # 13

When an employee completes a questionnaire on an Employee Form, on which table does the system store their answers?

Options:

A.  

Form [sys_ui_form]

B.  

Metric Result [asmt_metric_result]

C.  

Question Answer [question_answer]

D.  

HR Case [sn_hr_core_case]

Discussion 0
Question # 14

Which HRSD application limits agent tasking only within the HR department?

Options:

A.  

Lifecycle Events

B.  

Lifecycle Events for Enterprise

C.  

Employee Center

D.  

HR Performance Analytics

Discussion 0
Question # 15

If the HR Service does not have any Case options specified, HR Documents must be manually generated for the HR Case. In this situation, who is able to generate an HR document for the Case?

Options:

A.  

Any HR professional

B.  

Only an HR Admin

C.  

Only an HR Manager

D.  

Only the assigned to person

Discussion 0
Question # 16

If you select Data type Numeric Scale on the Assessment Metric (Survey Question) form there is a Scale definition field made visible. What does it mean to select High for the Scale definition?

Options:

A.  

It means a high score is good

B.  

There is no option for Scale definition

C.  

There is no option for High

D.  

It means a high score is bad

Discussion 0
Question # 17

Which ServiceNow feature is used to create pulse surveys?

Options:

A.  

Employee Forms

B.  

Learning Posts

C.  

Employee Forums

D.  

Listening Posts

Discussion 0
Question # 18

What kind of records do HR Requests create?

Options:

A.  

HR Incidents

B.  

HR Files

C.  

HR Problems

D.  

HR Cases

Discussion 0
Question # 19

If the Workflow editor is not utilized for a Lifecycle Event how does the system know when a task or approval should be triggered ' ?

Options:

A.  

The Activity trigger condition determines when it is triggered

B.  

Activities are automatically triggered on specific dates

C.  

Activities are manually triggered

D.  

The activity set trigger condition determines when it is triggered

Discussion 0
Question # 20

What role is required, at a minimum, to view confidential HR Profile data?

Options:

A.  

HR Admin [sn_hr_core.admin]

B.  

HR Basic [sn_hr_core.basic]

C.  

LE Admin [sn_hr_le.admin]

D.  

HR Manager [sn_hr_core.manager]

Discussion 0
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