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Managing Finance in a Digital World

Last Update 3 days ago
Total Questions : 336

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Question # 41

Company Q has several layers of management. The Chief Executive Officer (CEO) wishes to remove some of these layers to streamline the organisation and increase efficiencies. The initial plan is for third party contractors to take over support activities. What change in the organisation is the CEO making?

Options:

A.  

Outsourcing

B.  

Horizontal expansion

C.  

Vertical expansion

D.  

Alliance agreement

Discussion 0
Question # 42

T Company has recently appointed J as Chief Data Officer

One of the responsibilities of the appointment is to ensure compliance with the General Data Protection Regulations (GDPR) in force in the jurisdiction

J's first action was to carry out an internal audit of GDPR compliance

Which THREE of the following audit findings are indicators that T Company is compliant with GDPR''

Options:

A.  

Customers are given the option of unsubscribing from marketing emails

B.  

Customer data is deleted when no longer required.

C.  

Personal data is kept on a secure server, protected by a firewall

D.  

Most of the staff were fully aware of their data protection responsibilities.

E.  

98% of customer records were found to be accurate and up to date.

Discussion 0
Question # 43

There are several inter-related activities thought critical in implementing internal marketing.  Which THREE are valid?

Options:

A.  

Internal customer segmentation

B.  

Competitor analysis

C.  

Internal communications

D.  

Advertising

E.  

Social media

F.  

Regular customer surveys

Discussion 0
Question # 44

A boiler repair business uses an expert system in the form of a fault diagnostic system. What benefits does this give to the business?

Select ALL that apply.

Options:

A.  

The business is less reliant on the senior technician for solving problems.

B.  

Junior technicians are able to identify faults without a detailed knowledge.

C.  

Faults are diagnosed quicker so customer service is improved.

D.  

The business saves money by needing less senior mechanics and repairing boilers quicker.

E.  

The system generates customer invoices quickly.

F.  

The system can be used for other purposes such as staff rotas.

Discussion 0
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