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Education-Cloud-Consultant Practice Questions

Salesforce Certified Education Cloud Consultant (ED-Con-101)

Last Update 12 hours ago
Total Questions : 214

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Question # 11

A consultant is considering disabling certain configurations tooptimize the data import of a large volume of student records into a university’s Salesforce environment with the Education Data.

Which configuration should the consultant retain during the data import?

Options:

A.  

Workflow rules

B.  

Sharing rules

C.  

Role hierarchy

Discussion 0
Question # 12

The Advancement office wants to replace its legacy system with Salesforce and has hired a consultant tohelp build a CRM strategy.

Which recommendation should the consultant make to meet this requirement?

Options:

A.  

Implement Nonprofit Success Pack (NPSP).

B.  

Start solution design during a discovery session.

C.  

Prioritize the organization's initiatives.

Discussion 0
Question # 13

A university has a centralized IT team and a committee that oversees data governance and change management. Recruiters want access to Corporate Relations data. Corporate Relations wants access to Executive Education information. The Alumni Relations office wants to work with every department.

Which Salesforce environment strategy should the consultant recommend?

Options:

A.  

One Salesforce environment for Recruitment and a separate Salesforce environment for the other business units

B.  

Separate Salesforce environments for each business unit

C.  

One Salesforce environment for all business units

D.  

One Salesforce environment for Alumni Relations and a separate Salesforce environmentfor the other business units

Discussion 0
Question # 14

Major gift officers at an institution are feeling overwhelmed by the large set of portfolios they have to manage. They want to send mass emails toconstituents in their territories and automate donor prospect prioritization based on engagement and specified criteria.

Which solution should a consultant recommend?

Options:

A.  

Account Engagement

B.  

Salesforce Engage

C.  

Salesforce Inbox

Discussion 0
Question # 15

University Investment Services (UIS) is an internal department that manages the university endowment through financial investments. It operates independently of the university and only works with investment companies and financial institutions. UIS is interested in a CRM that will track investment companies, its company Contacts. Leads, Opportunities, and Activities.

Which solution should the consultant recommend?

Options:

A.  

Sales Cloud

B.  

Education Data Architecture

C.  

Financial Services Cloud

Discussion 1
Question # 16

A consultant is working on an Advisor Link implementation for the undergraduate Advising departments. Advisors must be able to view a student's classes, track milestones, set student meetings, and integrate meetingswith their Outlook calendar. The Advising department wants to know which functionality is included with Advisor Link and whether a third-party application is necessary.

Which function may require a third-party app?

Options:

A.  

Success Plans

B.  

Calendar syncing

C.  

Degree visualization

D.  

Appointment scheduling

Discussion 0
Question # 17

Advisors at a university send follow-up emails to each of then assigned students. The advisors want to use Student Success Hubto enable this process.

Which solution should a consultant implement?

Options:

A.  

Queue Management

B.  

Mass Actions

C.  

Alerts

Discussion 0
Question # 18

The International Studies office is using Salesforce to manage admissions and scholarship awards programs. The office needs to electronically send, and also print and mail scholarship and program admission decisions on apreformatted letter template.

Which solution should the consultant recommend?

Options:

A.  

Salesforce reports

B.  

A third-party app

C.  

Salesforce Files

D.  

Extended Mail Merge

Discussion 0
Question # 19

Recruiters at an institution are evaluating tools to enhance their email. They want to see when a student has opened an email or clicked on a link. Recruiters also want to insert time slots directly from their calendar into an email and allow students to choose the meeting time.

Which solution should the consultant recommend?

Options:

A.  

Gmail Integration

B.  

Custom automation

C.  

Einstein Activity Capture

D.  

Salesforce Inbox

Discussion 0
Question # 20

The Executive Education department uses Salesforce to track sales of custom education programs to corporations and organizations. The department director needs to know the pipeline of custom programs.

How should the consultant meet this business requirement?

Options:

A.  

Create custom report type.

B.  

Use an Opportunity report.

C.  

Set up an Affiliations report.

D.  

Configure a list view.

Discussion 0
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