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Salesforce Health Cloud Accredited Professional AP-211 Exam

Last Update 4 days ago
Total Questions : 115

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Question # 21

During a design session, the client asks for best practices around when to use DataRaptors vs. Integration Procedures.

For which scenario should a consultant advise the client to use a single DataRaptor?

Options:

A.  

The dataset required needs to read two SObjects with a clearly defined relationship.

B.  

The action must perform a SendMail task and check for any errors.

C.  

The task requires both a read and write of SObject data.

D.  

The dataset requires connecting to an external data source, such as CSV or REST API.

Discussion 0
Question # 22

A customer that already has Service Cloud is onboarding a new business unit, which needs to use Health Cloud.

Which three organization-wide default settings should an administrator change to ensure the original business unit that leverages Service Cloud does not have visibility into protected health information (PHI)?

Choose 3 answers

Options:

A.  

Set Person Accounts to Private,

B.  

Set related clinical objects to Controlled by Parent or Private.

C.  

Set Account and Contract to Private.

D.  

Set Contact to Controlled by Parent.

E.  

Set Health Details to Controlled by Parent or Private.

Discussion 0
Question # 23

A consultant is implementing Identity Verification for their customer's customer service representatives and needs to add a new search parameter.

Which record should the consultant configure to accomplish this?

Options:

A.  

Verification Search Feature

B.  

Identity Verification Process Detail

C.  

Identity Verification Parameter Item

D.  

Linked Identity Search Detail

Discussion 0
Question # 24

A company based in the United States requires a way to track medications that patients take in a standardized format and detect potential drug-to-drug interactions.

Which two Health Cloud solutions should a consultant recommend?

Choose 2 answers

Options:

A.  

Medication Review

B.  

Medication Reconciliation

C.  

Medication Audit

D.  

Medication Administration

Discussion 0
Question # 25

A payer needs to implement a program to address the rising healthcare expenses and ensure affordable care for its members. The payer airs to strike a balance between quality care and managing the cost of care effectively by streamlining its approval processes for care requests.

Which capability in Health Cloud helps the payer accomplish this?

Options:

A.  

Utilization Management

B.  

Provider Network Management

C.  

Intelligent Appointment Management

D.  

Integrated Care Management

Discussion 0
Question # 26

Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license.

Which permission set license should a consultant assign in this scenario?

Options:

A.  

Healthcare Visit Manager

B.  

Manage Home Health

C.  

Field Dispatch Scheduler

D.  

Execute Health Scheduling

Discussion 0
Question # 27

A pharma company is implementing Health Cloud and trying to track insurance details related to its patients. The company wants to track:

A list of all payer organizations

The plans offered by a given payer

The standard benefits available under a plan

Which plan a given patient is enrolled in and their specific insurance details

Which set of objects should a consultant implement to meet these requirements?

Options:

A.  

Purchaser, Insurance Plan, Insurance Benefit, Plan Detail

B.  

Payer, Plan Offering, Coverage Benefit, Member Plan

C.  

Account, Purchaser Plan, Plan Benefit, Member Plan

D.  

Account, Purchaser Plan, Member Benefit, Insurance Plan

Discussion 0
Question # 28

A payer is looking to track relevant information for its provider network.

Which three objects are supported with Health Cloud out-of-the-box to track information related to a provider?

Choose 3 answers

Options:

A.  

Provider Education

B.  

Board Certification

C.  

Healthcare Practitioner Facility

D.  

Practitioner Tier

E.  

Healthcare Provider Specialty

Discussion 0
Question # 29

How should a consultant at a large provider system model a patient in Health Cloud?

Options:

A.  

Configure Account

B.  

Leverage Person Account

C.  

Configure Contact

D.  

Leverage Contact-Contact

Discussion 0
Question # 30

Bloomington Caregivers is looking to streamline the user experience for its call center agents. On the patient's record, the company wants the ability to:

Inform agents about changes in information

View basic details about a patient's insurance

Have a complete view of all engagement interactions in one place

Which three components from Contact Center for Health Cloud should a consultant use to achieve this?

Options:

A.  

Identity Verification

B.  

Record Alerts

C.  

Timeline

D.  

Action Launcher

E.  

Member Plan FlexCard

Discussion 0
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