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PEGAPCDC87V1 Certified Pega Decisioning Consultant (PCDC) 87V1 is now Stable and With Pass Result | Test Your Knowledge for Free

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PEGAPCDC87V1 Practice Questions

Certified Pega Decisioning Consultant (PCDC) 87V1

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Total Questions : 184

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Question # 11

U+, a retail bank, does not want to offer a Gold card to customers who already have a Platinum card. Which engagement policy condition best suits this requirement?

Options:

A.  

Eligibility

B.  

Applicability

C.  

Suitability

Discussion 0
Question # 12

MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to improve sales in the current quarter.

Which arbitration factor do you configure to implement the requirement?

Options:

A.  

Context weighting

B.  

Propensity

C.  

Business weighting

D.  

Action value

Discussion 0
Question # 13

U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. The bank wants to limit the number of offers that customers can receive over a given period of time.

In the Answer Area, select the correct artifact you use to implement each requirement.

Question # 13

Options:

Discussion 0
Question # 14

As a Decisioning consultant, you are tasked with running an audience simulation to test the engagement policy conditions. Which statement is true when the simulation scope is: Audience simulation with engagement policy and arbitration?

Options:

Discussion 0
Question # 15

U+ Bank promotes credit card offers on its website and uses Pega Customer Decision Hub to personalize the offer for every customer. Now, the bank wants to lower the number of customers that leave the bank by showing a proactive retention offer to high churn risk customers instead. As an NBA analyst, you are tasked with creating a new applicability setting to comply with the new business rule. Which business issue or issues do you modify?

Options:

A.  

The Sales issue

B.  

The Retention issue

C.  

No modification is required

D.  

The Sales issue and the Retention issue

Discussion 0
Question # 16

A bank wants to present the Rewards Card offer on the top right of the customers’ account page when they log in. Select the placement type of the treatment design.

Options:

A.  

Carousel

B.  

Tile

C.  

Footer bar

D.  

Hero

Discussion 0
Question # 17

When a customer offered an action that they already accepted, this is because ______.

Options:

A.  

The actions arc filtered based on eligibility

B.  

There are no suppression rules defined

C.  

The strategy is not customized to exclude previously accepted offers

D.  

The customer intent was captured incorrectly

Discussion 0
Question # 18

U+ Bank, a retail bank, follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card. Premier Rewards, and does not see the new Rewards card offer.

What condition possibly prevents Anna from seeing the new Rewards card offer?

Options:

A.  

Applicability

B.  

Suppression rules

C.  

Suitability

D.  

Eligibility

Discussion 0
Question # 19

U+, a retail bank, runs an audience simulation with only engagement policies in scope (no arbitration) to understand how its engagement policy conditions perform for its sampled customers. The image above shows the results of this simulation. What do the action-level numbers indicate?

Question # 19

Options:

Discussion 0
Question # 20

U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information.

What do you configure to implement this requirement?

Options:

A.  

Trigger an external ETL (Extract-Transform-Load) process

B.  

Select Refresh the audience

C.  

Run the starting population segment daily

D.  

Select different audience sample with similar profile

Discussion 0
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