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Slack-Con-201 Practice Questions

Salesforce Certified Slack Consultant

Last Update 3 days ago
Total Questions : 93

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Question # 21

Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.

What type of channel would best address this concern?

Options:

A.  

Org-wide default channel, optional

B.  

Org-wide default channel, required

C.  

Multi-workspace public channel

D.  

Org-wide channel, required

Discussion 0
Question # 22

Your client notices that users are creating workspaces outside of the Enterprise Grid org.

What should you recommend your client do to prevent additional workspaces from being created?

Options:

A.  

Create an admin channel for new workspace requests.

B.  

Send end-user communication requiring people to only use existing grid workspaces.

C.  

Automatically deactivate users who try to create new workspaces outside of the grid.

D.  

Enable domain claiming.

Discussion 0
Question # 23

You are designing a learning plan for your client. You are trying to determine the best way to provide enablement for their twenty Workspace Admins who are spread evenly across North America, China and Australia. The statement of work (SOW) only specifies one Admin Essentials training.

What recommendation can you make to provide admin training materials within the scope of the project?

Options:

A.  

Create a tailored series of videos geared towards Workspace Admins.

B.  

Offload Admin Essentials training to the client’s IT team.

C.  

Suggest all Workspace Admins direct their questions to 24/7 support.

D.  

Revise the SOW to include Admin Essentials sessions for each time zone.

Discussion 0
Question # 24

During the discovery call with your client you learn that they do a lot of cross functional collaboration, are trying to eliminate as many communication barriers as possible, and work with many external partners.

Taking these factors into consideration, what basic grid design would you recommend for your client?

Options:

A.  

Two workspaces — a general global workspace and an external workspace

B.  

Two workspaces — a general global workspace and a social workspace

C.  

One global workspace for all collaboration

D.  

Three workspaces — a general global workspace, an external workspace and a social workspace

Discussion 0
Question # 25

You have a Slack Connect channel created with your client for your current engagement. Your client is new to Slack and wants to ensure that important information is easily accessible rather than searching within the channel.

What should you advise your client do to accomplish this?

Options:

A.  

Pin important messages and bookmark key documents to the channel.

B.  

Encourage team members to only post when absolutely necessary to minimize channel noise.

C.  

Use @channel with every message to notify the entire team of all messages.

D.  

Disable threads to ensure all replies are visible.

Discussion 0
Question # 26

You are helping your client prepare for a grid migration. They want to make sure users are prepared for any impact to their workday while the migration is in process.

What should they communicate regarding the end-user experience on the migrating workspace during the grid migration?

Options:

A.  

Users can continue to work in their Slack accounts on the migrating workspace while the workspace is being migrated.

B.  

Users are signed out of their Slack accounts on the migrating workspace and the workspace becomes unavailable.

C.  

Users cannot use channels while the workspace is being migrated, but can still direct message each other.

D.  

Users are deactivated at the org level, but can still access the migrating workspace.

Discussion 0
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