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Slack-Con-201 Practice Questions

Salesforce Certified Slack Consultant

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Total Questions : 93

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Question # 1

Your Slack client requests your guidance on evaluating eDiscovery and DLP applications for their Slack Enterprise Grid. Specifically, the client’s Enterprise Security team wants to understand the access these applications will have to data on their grid.

How would you respond to this question?

Options:

A.  

Both eDiscovery and DLP applications require read & write access to Slack data.

B.  

eDiscovery applications need only create access to Slack data, whereas DLP applications require both read & write access.

C.  

eDiscovery applications need only read access to Slack data, whereas DLP applications require both create & update access.

D.  

eDiscovery applications need only read access to Slack data, whereas DLP applications require both read & write access.

Discussion 0
Question # 2

During your Experience Discovery Session with a client, you learn that only the IT department is currently using Slack, but the client plans to launch Slack to the rest of the organization soon.

How will this information affect your deliverables?

Options:

A.  

The client will have varying levels of Slack usage maturity across the organization that you will need to cater towards.

B.  

The marketing team will require its own Slack support process.

C.  

Org-wide channels cannot be adopted across the company.

D.  

The client will require two separate sessions for the Slack Governance discussion, one for existing users and another for brand new users.

Discussion 0
Question # 3

What information learned during discovery will be most helpful when creating a grid design recommendation?

Options:

A.  

Which apps are most used and should be added to each workspace

B.  

How teams currently share information across the organization

C.  

Your client’s mergers and acquisition strategy

D.  

The ratio of your client’s public versus private channels

Discussion 0
Question # 4

Your client is preparing to launch Slack and wants to know if they should have admins create channels or allow users to create channels once they join.

Which response reflects channel strategy best practices?

Options:

A.  

Allow users to create and customize their own channels so they have a unique user experience.

B.  

Best practice is for admins to create all project channels for users so there is consistency across departments.

C.  

Organic channel creation is authentic and reflects the way work is done.

D.  

Admins create a few standard channels with channel prefixes to establish best practices.

Discussion 0
Question # 5

Your Enterprise Grid plan client is preparing a presentation for senior leadership and needs to provide a complete count of the number of people in the workspace.

Which org-level metric should you recommend your client use to find this count?

Options:

A.  

Full members

B.  

Guests

C.  

Members who posted

D.  

Total membership

Discussion 0
Question # 6

You are working with your client to design and tailor curriculum for their upcoming Admin Essentials training. In order to ensure that the training adequately prepares Admins to support users across the company, you want to confirm which permissions are enabled for Workspace Owners and Admins.

Which two project deliverables should you review to find this information?

Options:

A.  

Policies & settings documentation

B.  

Statement of work (SOW)

C.  

Communications plan

D.  

Roles and responsibilities matrix

E.  

Grid Orientation curriculum

Discussion 0
Question # 7

Your client is researching the acquisition of a new company and wants to collaborate on the acquisition in Slack. The acquisition would be a long-term process and would need input from many departments from different workspaces, including finance and legal. Given that the acquisition is still in consideration, this information needs to be kept private.

How would you recommend they collaborate?

Options:

A.  

Through a separate hidden workspace.

B.  

Through multi-workspace channels.

C.  

Use public channels to collaborate on general acquisition issues, and private channels to collaborate on sensitive information.

D.  

House all acquisition related channels in a global workspace and make all channels private.

Discussion 0
Question # 8

You are enabling your client on best practices for a Slack rollout communication plan.

Which set of components should you highlight to your client?

Options:

A.  

Target audience, channel setup recommendations and delivery method

B.  

Target audience, objective and delivery method

C.  

Objective, channel setup recommendations and delivery method

D.  

Objective, channel setup recommendations and target audience

Discussion 0
Question # 9

What is the primary benefit of establishing a standard channel naming convention?

Options:

A.  

Allow organization and clarity for users.

B.  

Enhance the organization’s culture and brand.

C.  

Prevent unnecessary channel creation.

D.  

Allow users to quickly see other members in that channel.

Discussion 0
Question # 10

You learn during the project kickoff session that a client recently purchased Enterprise Grid with the hopes of growing their market share by strengthening partnerships with external vendors. The client is also looking to improve company culture by encouraging employees to engage in cross-functional collaboration more often.

You need to help the client draft their vision statement for Slack.

Which vision statement is the most appropriate for your client?

Options:

A.  

Slack will help ensure our people and teams have the best collaboration tools by using a leading enterprise software that is intelligent, innovative and flexible.

B.  

With Slack we will build deeper connections by using a single global collaboration platform.

C.  

Slack will be the core communication platform and will scale our business by providing a secure method of communication with external organizations.

D.  

Slack will enable us to expedite our sales cycle time by 50%, while supporting our employees with seamless communication power.

Discussion 0
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