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CRT-550 Practice Exam Questions and Answers

Salesforce Certified Marketing Cloud Consultant Exam (WI24)

Last Update 2 days ago
Total Questions : 149

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Question # 1

What is a capability of the Import within Contact Builder? Choose 2 answers

Options:

A.  

The data source can be a local file, data filter, or file on any FTP.

B.  

The target destination can be a DE, list, or All Contacts for Mobile Push or Connect.

C.  

Like the Import Wizard, the Contact Builder import definition can be executed without saving.

D.  

In order to use Map by Header Row, the fields in the DE and file must match exactly.

Discussion 0
Question # 2

Subscribers are collected on a customer's website whose subscription database of record is Salesforce Marketing Cloud. The customer sends up to 5 emails per week based on subscriber activity.

The list is:

* Compiled in a database in the website Content Management System (CMS).

* Imported into Marketing Cloud nightly at 11 p.m.

What action should be taken if a third party is sending a message for the customer outside of the Marketing Cloud?

Options:

A.  

Engagement metrics will be passed into Marketing Cloud.

B.  

They will need to integrate with the Marketing Cloud SOAP API.

C.  

Unsubscribes should be synchronized between senders.

D.  

The third-party send list should be pulled from the CMS

Discussion 0
Question # 3

Northern Trail Outfitters (NTO) plans to use Contact Builder to increase the scope of customer information they can see in an effort to establish more effective 1:1 relationships. NTO has a separate instance of Salesforce Sales Cloud that serves as their current customer master database.

What action should be taken when using Contact Builder? Choose 2 answers

Options:

A.  

Conduct manual imports of customer information from Sales Cloud.

B.  

Create a data extension to incorporate the imported data from a Salesforce Dashboard.

C.  

Combine each individual's channel contact information under one record.

D.  

Use Marketing Cloud Connect to include data from Sales Cloud.

Discussion 0
Question # 4

A customer wants to integrate their website with Marketing Cloud so that users can update their marketing communication preferences. The customer has in-house web development resources available and is interested in leveraging tools such as Journey Builder in the future.

What solution should the consultant propose, given the customer's requirements and available resources?

Options:

A.  

Configure a relational data structure using Data Extensions and consult with the customer on API integration with their website.

B.  

Configure a data structure using Lists and leverage a SmartCapture form that the client can iFrame into their website.

C.  

Configure a relational data structure using Data Extensions and leverage a SmartCapture form that is hosted in Landing Pages.

D.  

Configure a data structure using Lists and leverage the out-of-the-box Preference Center.

Discussion 0
Question # 5

NTO has to import a file that will be different every time.

What method should be used?

Options:

A.  

Update

B.  

Overwrite

C.  

Add and Update

D.  

Add Only

Discussion 0
Question # 6

What are two ways Contact builder can alter the data in Data Extensions

Options:

A.  

Add Single Record

B.  

Extract Data

C.  

Clear Records

Discussion 0
Question # 7

Northern Trail Outfitters is noticing a gradual decline in the percentage of conversions per emails sent in their digital marketing campaign. A new initiative is being adopted to reverse the trend.

What action should be taken to increase subscriber engagement? Choose 2 answers

Options:

A.  

Increase volume of emails to a wider audience

B.  

Increase the use of dynamic content in emails

C.  

Adopt a Cart Abandonment Email Campaign

D.  

Introduce more identity verification steps in check out process

Discussion 0
Question # 8

A customer would like to send a quarterly re-engagement email to subscribers who have not opened in the previous three months. The customer's plans are to:

* Use an existing Paste HTML email for the first send.

* Make only minor changes to the email creative for future sends.

* Use an existing Measure to build the subscriber audience for current and future sends.

* Deploy emails manually for now, but possibly automate in the future.

Which configuration is recommended for the re-engagement email send?

Options:

A.  

Triggered Send

B.  

Guided Send

C.  

Automated Send

D.  

User-Initiated Send

Discussion 0
Question # 9

A customer needs to import data from an SFTP site. The customer wants to:

* Segment the contents of the file and then send emails.

* Transfer the file to the SFTP site at various times daily.

* Send to data extensions.

Which workflow should meet these requirements?

Options:

A.  

Triggered Automation: Import File > SQL Query(s) > Send Email(s)

B.  

Scheduled Automation: Transfer File > Import File > SQL Query(s) > Send Email(s)

C.  

Scheduled Automation: Import File > SQL Query(s) > Send Email(s)

D.  

Triggered Automation: Import File > Group Refresh > Send Email(s)

Discussion 0
Question # 10

A customer wants to automate the send of a monthly promotional email. The customer will upload an audience file to their account's Enhanced FTP on a monthly basis on the 15th day of each month, expecting the email to be deployed upon completion of the import activity. However, if the 15th of the month falls on a Saturday or Sunday, the customer will provide the file on the Friday prior to the 15th and expect the promotional email to be sent on that Friday.

Given the customer's requirements, which method should be used to automate their monthly promotional email?

Options:

A.  

Create a triggered automation that includes an import activity and triggered send.

B.  

Create a scheduled daily automation that includes an import activity and user-initiated send.

C.  

Create a scheduled monthly automation that includes an import activity and triggered send.

D.  

Create a triggered automation that includes an import activity and user-initiated send.

Discussion 0
Question # 11

Northern Trail Outfitters (NTO) is considering adopting Attribute Groups when incorporating data from their external systems.

What statements are accurate regarding Attribute Groups?

Choose 2 answers

Options:

A.  

They can contain only one data extension.

B.  

They can be created by templates to accomplish certain tasks.

C.  

They link data extensions to other data extensions or contacts.

D.  

They replicate the structure from the external system data into templates.

Discussion 0
Question # 12

A user in the MC wants to use salesforce custom object data for segmenting and personalization.

How should the consultant approach this requirement?

Options:

A.  

Export report data from the sales cloud and import into a marketing cloud synchronized data extension. Use a filter activity to produce a sendable data extension. Create an email send activity in Automation Studio

B.  

Sync contact and custom objects with Data Stream and send from Synchronized Data Extension with Salesforce email send. Ensure there is a lookup relationship to a contact or lead record.

C.  

Create a custom report type that contains the contact or lead ID, email address, and custom object data, then from the marketing cloud, import into a Salesforce Data extension. Use AMPScript in the email to call data

D.  

Map the custom objects to the profile center and use the email editor to insert the custom data. Create a user-initiated send to associate the email to the largest audience and return tracking data.

Discussion 0
Question # 13

The customer has these requirements for storing engagement data in their data warehouse:

* All email open and click activity must be pulled daily from the Marketing Cloud.

* Output files must meet the specific requirements for the data warehouse.

* All the activity must be provided via FTP in one file.

Which automation workflow meets the customer requirements?

Options:

A.  

Report activity that generates Recent Send Summary report > Report delivered directly to FTP

B.  

Extract activity of Tracking Extracts that combines data into required file > Transfer activity

C.  

Query activity to pull data view information > Extract activity of data extension > Transfer activity

D.  

Extract activity of data view tables > Query activity to create the required file > Transfer activity

Discussion 0
Question # 14

A consultant is configuring Marketing Cloud Connect in Marketing Cloud. The customer requires that integrated users only have access to Sales Cloud data visible to them in their Salesforce account.

How would the consultant ensure that this requirement is met?

Options:

A.  

Check the Scope by User box in Marketing Cloud.

B.  

Create a User in Sales Cloud with a System Administrator Profile.

C.  

Ensure that the User has the correct profile in Marketing Cloud.

D.  

Ensure that the User is assigned as System Administrator in Sales Cloud.

Discussion 0
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