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Free SAP Certified Associate - Implementation Consultant - SAP Service Cloud Practice Questions

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Total Questions : 80

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Question # 21

Which access restriction types are available in SAP Service Cloud? Note: There are 3correct answers to this question.

Options:

A.  

Define Specific Restriction

B.  

Full Access

C.  

Unrestricted

D.  

No Access

E.  

Restricted

Discussion 0
Question # 22

Which object can be used within ticket creation to automatically determine the registered product?

Options:

A.  

Product

B.  

Customer

C.  

Installation point

D.  

Warranty

Discussion 0
Question # 23

Which key features of the Analytics framework allow you to monitor business processes in SAP Service Cloud?

Note: There are 3correct answers to this question.

Options:

A.  

Custom reports

B.  

Data sources

C.  

Interactive dashboards

D.  

Web service message monitoring

E.  

Standard reports

Discussion 0
Question # 24

Which of the following API types does SAP recommend to use to achieve clean core integrations? Note: There are 2correct answers to this question.

Options:

A.  

IDoc

B.  

OData

C.  

RFC

D.  

SOAP

Discussion 0

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