Free ITIL Foundation (Version 5) Practice Questions

A.  

Value streams are enabled and supported by the organization’s value chain

B.  

Value streams should exclude suppliers

C.  

Value streams continue to evolve over time

D.  

Value streams can involve multiple practices

A.  

They reduce risks and provide resources through specialization

B.  

They eliminate the need for consumers to use any resources

C.  

They replace consumers’ responsibilities with their own services

D.  

They determine the financial outcomes for consumers directly

A.  

Where are we now?

B.  

Take action

C.  

Where do we want to be?

D.  

What is the vision?