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MSP Practitioner, 5th edition Exam

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Total Questions : 133

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Question # 21

The Department of Utilities Oversight (DOUO) is the regulating body overseeing utility companies in the region. The regulator has advised UU that they are concerned there will be a lack of competition in the industry, once UU sales are increased. UU has contacted both the DOUO and other water companies in the region to work on identifying solutions that would be practical for everyone.

Is this an appropriate application of the 'collaborate across boundaries' principle, and why?

Options:

A.  

Yes, because this should ensure open and honest two-way communication with key stakeholders about the expected UU sales

B.  

Yes, because this should ensure that the right stakeholders are involved in creating the right policies for future industry regulation

C.  

No, because making knowledge as clear and accessible as possible is an application of the 'deal with ambiguity' principle

D.  

No, because the application of the 'collaborate across boundaries' principle should focus on effective interaction between UU's internal departments

Discussion 0
Question # 22

The Smart Meter Programme is in Tranche 2 and the Customer Processes Project is delivering ahead of schedule. This means that fewer resources are required to complete the project. The Training Project, which was due to start in Tranche 3, has now become a higher priority and needs to be started early. The programme manager has recommended starting the Training Project now although Tranche 2 and Tranche 3 will then overlap.

Is this an appropriate application of the structure' theme, and why?

Options:

A.  

Yes, because available resource capacity should be fully utilized throughout the programme

B.  

Yes, because tranches may overlap if the programme is making good progress and capability is available

C.  

No, because tranches should be sequential to enable end-of-tranche reviews to take place before the next tranche is approved

D.  

No, because tranches should remain sequential if overlapping the tranches would increase the risks to programme delivery

Discussion 0
Question # 23

Which of following is output of 'Defining the programme'?

Options:

A.  

Programme Mandate

B.  

Governance Baseline

C.  

Programme preparation plan

D.  

Benefits measures

Discussion 0
Question # 24

Which of the following is NOT an MSP Governance Theme?

Options:

A.  

Leadership and Stakeholder Engagement

B.  

Learning from Experience

C.  

Quality Management

D.  

Organization

Discussion 0
Question # 25

Which of following groups can be a stakeholder for building a city programme?

Options:

A.  

Employees

B.  

Political leadership

C.  

People interested in being residents

D.  

All of above

Discussion 0
Question # 26

Which of the following statements is NOT TRUE?

Options:

A.  

The SRO is accountable for confirming Programme Mandate.

B.  

The SRO is accountable for the Programme Brief.

C.  

The Programme Manager is responsible for the Vision Statement.

D.  

The Programme Manager is responsible for the Blueprint.

Discussion 0
Question # 27

The engineering department has been asked to produce a weekly report for the programme board. The report will include data on how many new water meters have been installed in the last seven days. The programme manager is writing the assurance approach. The engineering department report has been included as part of the first line of defence.

Is this an appropriate application of the assurance’ theme, and why?

Options:

A.  

Yes, because the increased number of gas and electricity customers is dependent on the new water meters being installed

B.  

Yes, because the programme board should use the report to monitor the progress of ongoing engineering work

C.  

No, because the reporting progress by the engineering department demonstrates application of the ‘decisions' theme

D.  

No, because everyone in the programme should have access to progress information, not just the programme board

Discussion 0
Question # 28

The programme is in Tranche 2 and has been progressing according to plan. However, there have been difficulties transitioning to the new ways of working at the end of Tranche 1 and UU has had some customer complaints as a result. Therefore, the SRO asked the programme manager to replan the programme so that all remaining capabilities are transitioned at the end of the programme, instead of at the end of the tranche.

Is this an appropriate application of the 'structure' theme, and why?

Options:

A.  

Yes, because applying the ‘lead with purpose’ principle requires delivery to be planned to realize outcomes of benefit

B.  

Yes, because applying the 'collaborate across boundaries' principle requires effective use of programme resources

C.  

No, because applying the ‘realize measurable benefits’ principle requires outcomes of benefit to be embedded at intermediate landing points

D.  

No, because applying the ‘align with priorities' principle requires the content of the tranches to be changed, rather than delaying transition

Discussion 0
Question # 29

Which of following is not expected from senior leadership of programme?

Options:

A.  

Skilful in active management of cultural and people issues

B.  

Ability to create a compelling vision portraying a beneficial future

C.  

Empowered decision making

D.  

Good budgeting and resource allocation skills

Discussion 0
Question # 30

Which one of below options is the delivery mechanism for 'stakeholder engagement'?

Options:

A.  

Information management plan

B.  

Programme communications plan

C.  

Benefit profiles

D.  

Resource management plan

Discussion 0
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