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MSP Practitioner, 5th edition Exam

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Total Questions : 133

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Question # 1

POTI model is part of which governance theme?

Options:

A.  

Business Case

B.  

Blueprint

C.  

Vision

D.  

Risk and issue management

Discussion 0
Question # 2

The programme is in the middle of Tranche 2. A new SRO has been appointed. To understand the current status of the programme, the SRO has asked for a health check to be carried out. The programme office lead has recruited an external consultant to carry out the health check.

Which assurance success factor does this demonstrate?

Options:

A.  

Independence

B.  

Accountability

C.  

Coordination

D.  

Risk appetite

Discussion 0
Question # 3

Which of following is a key attribute for a SRO?

Options:

A.  

Good knowledge of project management approaches

B.  

Should represent a relevant business area

C.  

Have ongoing operational responsibilities

D.  

Have access to and credibility with key stakeholders

Discussion 0
Question # 4

Which document is prepared with a purpose to share with stakeholders?

Options:

A.  

Programme Plan

B.  

Vision

C.  

Business Case

D.  

Blueprint

Discussion 0
Question # 5

The programme is in the ‘embed the outcomes’ process at the end of Tranche 2. As part of the adopt the capabilities activity, the BCM is concerned that many of the sales staff are continuing to use the old sales system alongside the new systems and processes. This is impacting on cost reductions and increased sales. The BCM has confirmed that the new system has all the functionality required.

As part of the ‘adopt the capabilities' activity what should the BCM do to resolve this situation?

Options:

A.  

Start reporting on the reduced costs and increased sales compared to the baselines

B.  

Confirm that the sales staff have transitioned successfully to the new sales system as It is being used by all staff

C.  

Encourage those staff members who are using the new system effectively to share their knowledge and experiences

D.  

Ensure that access to the old sales system is removed and provide support in the new ways of working

Discussion 0
Question # 6

Programme needs to create a working environment that is both robust and flexible enough to be able to cope with frequent and sometimes radical changes of boundary. Which programme management principle suggests this?

Options:

A.  

Leading change

B.  

Remaining aligned with corporate strategy

C.  

Envisioning and communicating better future

D.  

Adding value

Discussion 0
Question # 7

Where in the transformational flow would the Benefits Map normally be created?

Options:

A.  

Identifying a Programme

B.  

Defining a Programme

C.  

Managing the Tranches

D.  

Realizing the Benefits

Discussion 0
Question # 8

Which of the following is NOT set out by the Programme Brief?

Options:

A.  

Risks and issues

B.  

Estimated cost

C.  

Analysis of the options available

D.  

Key resources needed

Discussion 0
Question # 9

In delivering the capability, who is responsible for aligning projects with benefits realization?

Options:

A.  

BCM

B.  

Programme Manager

C.  

Both

D.  

None

Discussion 0
Question # 10

As a result of the Training Project in Tranche 3, a new onboarding process is being piloted. When new employees join the organization, they will be partnered with an experienced member of staff for their first two weeks. This will enable them to learn their new roles through observation, conversation, and hands-on experience to ensure that the increased number of gas and electricity customers is achieved.

Is this an appropriate application of the 'embed the outcomes' process, and why?

Options:

A.  

Yes, because training from a peer should ensure that benefit measures motivate the right behaviours from new employees

B.  

Yes, because a key part of this process is to provide ways for staff to explicitly share their knowledge with others

C.  

No, because this new onboarding process should have been introduced when the call centres were rationalized

D.  

No, because the onboarding process is an output of the Training Project, which is delivered as part of the 'deliver the capabilities' process

Discussion 0
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