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Nonprofit-Cloud-Consultant Practice Questions

Salesforce Certified Nonprofit Cloud Consultant (NPC) NP-Con-102

Last Update 2 days ago
Total Questions : 173

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Question # 1

A large social services organization uses a complex set of criteria to decide who is eligible for each of its services.

The organization wants to automate the eligibility decisions so that clients receive an eligibility decision immediately after they complete an application from the organization's user portal. If the client is ineligible for a service, the client must receive an explanation.

Which Nonprofit Cloud features should the organization use?

Options:

A.  

Business Rules Engine and Decision Explainer

B.  

Advanced Program Management and Einstein Summary

C.  

Actionable List Engagement and Feedback Management

Discussion 0
Question # 2

A consultant is assisting a nonprofit in its data integration and mapping between two systems. The consultant is unsure when a particular field was added to NPSP. Where can the consultant find the NPSP version number for the field in question?

Options:

A.  

NPSP package details

B.  

NPSP Data Dictionary

C.  

Custom field definition detail

D.  

Schema Builder

Discussion 0
Question # 3

A nonprofit organization wants to customize the Gift Entry process in Nonprofit Cloud. Which features can be cloned and used in place of the standard version?

Options:

A.  

Fundraising Invocable Actions

B.  

Fundraising Flows

C.  

Fundraising Lightning Web Components

Discussion 0
Question # 4

A nonprofit considers risk mitigation to be vital to the success of its implementation project. What are three elements impacted by change that cause risk?

Options:

A.  

Time, governance, people

B.  

Quality, processes, time

C.  

People, processes, cost

D.  

Cost, quality, time

Discussion 0
Question # 5

A nonprofit has employed a contract developer for work involving objects that contain personal and personally identifiable information. The contractor is working in a full copy sandbox. What should the consultant recommend to ensure the contractor is unable to access this sensitive data?

Options:

A.  

Encrypt all fields containing sensitive data with Classic Encryption.

B.  

Implement Salesforce Data Mask and mask the sensitive data.

C.  

Implement Salesforce Shield and apply it to the sensitive data.

D.  

Configure the contractor's Profile to prevent access to the sensitive data.

Discussion 0
Question # 6

A nonprofit organization collects data on program participants, monthly donors, and corporations that provide in-kind gifts.

Which types of Account records should be used to track these different datasets in Nonprofit Cloud?

Options:

A.  

Household Accounts and Organization Accounts

B.  

Person Accounts and Business Accounts

C.  

Individual Accounts and Business Accounts

Discussion 0
Question # 7

A user at a nonprofit is trying to run a mailing list report on a campaign using the NPSP Household Mailing List button. They receive an error saying, "the data you are trying to access is unavailable." The button works as expected for the system administrator. What should the consultant advise to troubleshoot the issue?

Options:

A.  

Check if the user has the View Reports in Public Folders system permission.

B.  

Check if the user has access to Households via Role hierarchy.

C.  

Check if the Campaign ID filter in the Campaign Household Mailing List report is unlocked.

D.  

Check if the user has access to the Apex Class for Manage Households.

Discussion 0
Question # 8

A nonprofit organization is implementing Nonprofit Cloud. An Administrator needs to set up individual gift acknowledgements by using native Nonprofit Cloud features.

Which steps should the Administrator include in the process?

Options:

A.  

Install the Document Generation managed package, set up Donor Matching, and configure Page Layouts.

B.  

Set up Document Generation, upload acknowledgement templates, and configure Page Layouts.

C.  

Enable Document Generation, upload acknowledgement templates, and set up Outreach Summary rollups.

Discussion 0
Question # 9

A nonprofit organization plans to use Program and Case Management to track its substance abuse services. When the Case Managers log in, they cannot see any of the Program and Benefit records that have been set up. What should the organization do to resolve the issue?

Options:

A.  

Assign the Outcome Management permission set to the users.

B.  

Assign the Advanced Program Management permission set to the users.

C.  

Mark all the Program and Benefit records as Active.

Discussion 0
Question # 10

A nonprofit organization provides support to individuals in unstable housing situations. Case workers need to be able to document specific objectives for each individual, as well as challenges that might prevent the individuals from achieving their objectives.

Which Nonprofit Cloud feature should the organization use?

Options:

A.  

Programs

B.  

Benefit Disbursements

C.  

Care Plans

Discussion 0
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