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Free Certified Implementation Specialist - Hardware Asset Management Practice Questions

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Exam style questions across every CIS-HAM domain

Last Update 2 days ago
Total Questions : 196

Start with our free CIS-HAM practice questions, carefully crafted to mirror the domains, phrasing, and difficulty of the real CIS-Hardware Asset Management exam. Each CIS-HAM exam question comes with a detailed rationale that explains not just which answer is correct but why the others fall short. That's how concepts stick. Use the free set to benchmark yourself: identify your ServiceNow weak domains, see where you're losing marks, and build a focused study plan in minutes.

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Question # 11

Describe the structure of a Transfer Order.

Options:

A.  

Transfer Order Task > Transfer Order

B.  

Transfer Order > Transfer Order Line > Transfer Order Task

C.  

Transfer Order > Transfer Order Task > Transfer Order Line

D.  

Transfer Order Task > Transfer Order Line

Discussion 0
Question # 12

What is the third tier of the capability blueprint?

Options:

A.  

Practical management

B.  

Strategic conformance

C.  

Trustworthy data

D.  

Operational integration

E.  

Financial management

Discussion 0
Question # 13

In order for a hardware model to be fully normalized rather than partially normalized, what field is required in the hardware model record?

Options:

A.  

Manufacturer

B.  

Name

C.  

Asset tag

D.  

Display name

E.  

Model number

Discussion 0
Question # 14

Since trustworthy data is key to good asset management practices, where would you look to determine the number of days until next Content Service download will occur?

Options:

A.  

Asset > Administration

B.  

Asset > Overview

C.  

Asset Hardware Model Normalization > Content Service Setup

D.  

Asset > Asset Audits > Asset Audits

E.  

Asset > Hardware Asset Dashboard

Discussion 0
Question # 15

Which of the following are components of the ServiceNow asset lifecycle? (Choose three.)

Options:

A.  

Discard

B.  

Order

C.  

Procure

D.  

Request

E.  

Install

F.  

Receive

Discussion 0
Question # 16

How often are the tabs in the Hardware Asset dashboard updated?

Options:

A.  

Daily based on scheduled job

B.  

Hourly

C.  

In real time

D.  

Every 15 minutes

Discussion 0
Question # 17

Why may users request loaner assets even when the requested asset is not available in the local stockroom?

Options:

A.  

The request creates an automatic transfer order to move assets from a warehouse with in stock assets.

B.  

The wait-listed loaner asset requests provide visibility to streamline internal transfer order flows.

C.  

The wait-listed loaner asset requests provide visibility to the demand for loaner orders.

D.  

The request automatically creates a purchase order to obtain the assets from a vendor.

Discussion 0
Question # 18

Once the content update adds hardware lifecycle data to your instance, can it be deleted?

Options:

A.  

Yes, it can

B.  

No, it cannot unless the lifecycle stage is EOL

C.  

No, it cannot

D.  

Yes, it can be deleted or deactivated

Discussion 0
Question # 19

For a model to be fully normalized, what must be added to the model record?

Options:

A.  

Version

B.  

Owner

C.  

Manufacturer

D.  

Model number

Discussion 0
Question # 20

What happens to the associated assets when you cancel a transfer order line on a transfer order?

Options:

A.  

The asset(s) on the order line are released, but their state remains Pre-allocated

B.  

The asset(s) on the order line are released and they can be attached to another transfer order

C.  

All assets on the transfer order are released, but their state remains Pre-allocated

D.  

A transfer order line cannot be cancelled once it is in a state of Ready for fulfillment

E.  

All assets on the transfer order are released and they can be attached to another transfer order

Discussion 0

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