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CIS-HAM Practice Questions

Certified Implementation Specialist - Hardware Asset Management

Last Update 2 days ago
Total Questions : 196

Dive into our fully updated and stable CIS-HAM practice test platform, featuring all the latest CIS-Hardware Asset Management exam questions added this week. Our preparation tool is more than just a ServiceNow study aid; it's a strategic advantage.

Our free CIS-Hardware Asset Management practice questions crafted to reflect the domains and difficulty of the actual exam. The detailed rationales explain the 'why' behind each answer, reinforcing key concepts about CIS-HAM. Use this test to pinpoint which areas you need to focus your study on.

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Question # 11

Describe the structure of a Transfer Order.

Options:

A.  

Transfer Order Task > Transfer Order

B.  

Transfer Order > Transfer Order Line > Transfer Order Task

C.  

Transfer Order > Transfer Order Task > Transfer Order Line

D.  

Transfer Order Task > Transfer Order Line

Discussion 0
Question # 12

What is the third tier of the capability blueprint?

Options:

A.  

Practical management

B.  

Strategic conformance

C.  

Trustworthy data

D.  

Operational integration

E.  

Financial management

Discussion 0
Question # 13

In order for a hardware model to be fully normalized rather than partially normalized, what field is required in the hardware model record?

Options:

A.  

Manufacturer

B.  

Name

C.  

Asset tag

D.  

Display name

E.  

Model number

Discussion 0
Question # 14

Since trustworthy data is key to good asset management practices, where would you look to determine the number of days until next Content Service download will occur?

Options:

A.  

Asset > Administration

B.  

Asset > Overview

C.  

Asset Hardware Model Normalization > Content Service Setup

D.  

Asset > Asset Audits > Asset Audits

E.  

Asset > Hardware Asset Dashboard

Discussion 0
Question # 15

Which of the following are components of the ServiceNow asset lifecycle? (Choose three.)

Options:

A.  

Discard

B.  

Order

C.  

Procure

D.  

Request

E.  

Install

F.  

Receive

Discussion 0
Question # 16

How often are the tabs in the Hardware Asset dashboard updated?

Options:

A.  

Daily based on scheduled job

B.  

Hourly

C.  

In real time

D.  

Every 15 minutes

Discussion 0
Question # 17

Why may users request loaner assets even when the requested asset is not available in the local stockroom?

Options:

A.  

The request creates an automatic transfer order to move assets from a warehouse with in stock assets.

B.  

The wait-listed loaner asset requests provide visibility to streamline internal transfer order flows.

C.  

The wait-listed loaner asset requests provide visibility to the demand for loaner orders.

D.  

The request automatically creates a purchase order to obtain the assets from a vendor.

Discussion 0
Question # 18

Once the content update adds hardware lifecycle data to your instance, can it be deleted?

Options:

A.  

Yes, it can

B.  

No, it cannot unless the lifecycle stage is EOL

C.  

No, it cannot

D.  

Yes, it can be deleted or deactivated

Discussion 0
Question # 19

For a model to be fully normalized, what must be added to the model record?

Options:

A.  

Version

B.  

Owner

C.  

Manufacturer

D.  

Model number

Discussion 0
Question # 20

What happens to the associated assets when you cancel a transfer order line on a transfer order?

Options:

A.  

The asset(s) on the order line are released, but their state remains Pre-allocated

B.  

The asset(s) on the order line are released and they can be attached to another transfer order

C.  

All assets on the transfer order are released, but their state remains Pre-allocated

D.  

A transfer order line cannot be cancelled once it is in a state of Ready for fulfillment

E.  

All assets on the transfer order are released and they can be attached to another transfer order

Discussion 0
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