Data-Architect Practice Questions

NTO has decided to franchise its brand. Upon implementation, 1000 franchisees will be able to access BTO’s product information and track large customer sales and opportunities through a portal. The Franchisees will also be able to run monthly and quarterly sales reports and projections as well as view the reports in dashboards.

Which licenses does NTO need to provide these features to the Franchisees?

A large insurance provider is looking to implement Salesforce. The following exist.

1. Multiple channel for lead acquisition

2. Duplication leads across channels

3. Poor customer experience and higher costs

On analysis, it found that there are duplicate leads that are resulting to mitigate the issues?

Cloud Kicks has the following requirements:

• Their Shipment custom object must always relate to a Product, a Sender, and a Receiver (all separate custom objects).

• If a Shipment is currently associated with a Product, Sender, or Receiver, deletion of those records should not be allowed.

• Each custom object must have separate sharing models.

What should an Architect do to fulfill these requirements?

Universal Containers (UC) is building a Service Cloud call center application and has a multi­system support solution. UC would like or ensure that all systems have access to the same customer information.

What solution should a data architect recommend?

Universal Container is Implementing salesforce and needs to migrate data from two legacy systems. UC would like to clean and duplicate data before migrate to Salesforce.

Which solution should a data architect recommend a clean migration?

Universal Containers (UC) has a multi-level master-detail relationship for opportunities, a custom opportunity line item object, and a custom discount request. UC has opportunity as master and custom line item object as detail in master-detail relationship. UC also has a custom line item object as master and a custom discount request object as detail in another master-detail relationship. UC has a requirement to show all sums of discounts across line items at an opportunity level. What is the recommended solution to address these requirements?

A manager at Cloud Kicks is importing Leads into Salesforce and needs to avoid creating duplicate records.

Which two approaches should the manager take to achieve this goal? (Choose two.)

Universal Containers (UC) has a custom discount request object set as a detail object with a custom product object as the master. There is a requirement to allow the creation of generic discount requests without the custom product object as its master record. What solution should an Architect recommend to UC?

DreamHouse Realty has a Salesforce deployment that manages Sales, Support, and Marketing efforts in a multi-system ERP environment. The company recently reached the limits of native reports and dashboards and needs options for providing more analytical insights.

What are two approaches an Architect should recommend? (Choose two.)

NTO has a loyalty program to reward repeat customers. The following conditions exists:

1.Reward levels are earned based on the amount spent during the previous 12 months.

2.The program will track every item a customer has bought and grant them points for discount.

3.The program generates 100 million records each month.

NTO customer support would like to see a summary of a customer’s recent transaction and reward level(s) they have attained.

Which solution should the data architect use to provide the information within the salesforce for the customer support agents?