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Experience-Cloud-Consultant Practice Questions

Salesforce Certified Experience Cloud Consultant (EX-Con-101)

Last Update 4 days ago
Total Questions : 185

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Question # 31

The system administrator at Get Cloudy Consulting is trying to import Customer Portal users to the newly created Experience Cloud. However, the import failed.

What could be two reasons for this failure?

Choose 2 answers

Options:

A.  

The portal role record has not been created.

B.  

The portal profile record has not been created.

C.  

User records are missing. Penal & Pep ore

D.  

Contact records have not been created.

Discussion 0
Question # 32

Universal Container (UC) has a business model that involves B2C as well B2B customers. A group of B2B customers has recently signed a contract with UC thatwould allow them to start working with the UC Support team in resolving low-severity B2C customer issues.

How should UC use Experience Cloud to accomplish this goal?

Options:

A.  

Create a digital experience for B2C customers and B2B customers, and use the internalCRM app for employees.

B.  

Create a single digital experience for B2C customers, B2B customers, and employees.

C.  

Create a digital experience for B2B customers, a partner portal for B2B customers, and use the internal CRM org for employees.

D.  

Create a digital experience for B2C customer and employees, and another one for B2B customers and employees.

Discussion 0
Question # 33

Ursa Major Solar created a public knowledge base where both authenticated customers and unauthenticated guest users can view Known articles as a self-service option to troubleshoot issues.

When creating a Knowledge article, which checkbox should be selected so that all users can view the articles?

Options:

A.  

Visible to Partner

B.  

Visible to Customer

C.  

Visible to Public Knowledge Base

D.  

Visible to Anyone

Discussion 0
Question # 34

What are three valid topic types? Choose 3 answers

Options:

A.  

Featured Topic

B.  

Content Topic

C.  

Trending Topic

D.  

Navigational Topic

E.  

Standard Topic

Discussion 0
Question # 35

DreamHouse Realty(DR) recently created a site for potential buyers. DR has a rich knowledge base organized in data categories and now plans to make those Knowledge articles available to site users.

Which two steps does DR need to take in order to ensure that new articles show up in the site on an ongoing basis without manual intervention?

Choose 2 answers

Options:

A.  

Map articles to Content Topics.

B.  

Map topics to data categories.

C.  

Enable "Share on Sites" setting.

D.  

Enable "Automate Topic Assignment” setting.

Discussion 0
Question # 36

Get Cloudy Consulting wants to leverage Experience Bundle for making updates to its community.

What are the two key features of experienceBundle?

Choose 2 answers

Options:

A.  

ExperinceBundle allows us to programmatically edit any community but using Experience Builder.

B.  

ExperienceBundle enables Creating experiencingacross orgs.

C.  

ExperimentBundle provides editable community metadata in a human-readable format.

D.  

ExperienceBundle provides editable community metadata in a human-readable format.

Discussion 0
Question # 37

Which two statements regarding data categories are true?

Choose 2 answers

Options:

A.  

Child roles cannot see more data categories than their parent role. If the parent role’s visibility changes, the child role’s category visibility is reset to its parent's category visibility.

B.  

Customer Portal users and partner portal users inherit data category visibility settings of the role assigned to their account (owner) managers by default.

C.  

When a category is madevisible to a user through custom settings or is made visible by default, its child and parent categories are not included.

D.  

Translated articles will not follow the master article data category. Therefore, translated articles can be assigned to a different data category.

Discussion 0
Question # 38

Universal Containers is looking to onboard three new partners to the community.

* Each partner have a branded experience containing their colors and logo.

* Gold and silver partners should have access to the Leads inbox component, but Bronze partners should not.

* Bronze partners should not have access to the Leas tab.

How should an administrator solve for these requirements?

Options:

A.  

Create branding sets, audience targeting, and navigation menu targeting.

B.  

Create branding sets,audience targeting and a custom Navigation menu component.

C.  

Create a separate community for each partner with audience targeting.

D.  

Create branding sets, a separate page variation for each partner, and a custom Navigation Menu component.

Discussion 0
Question # 39

What is a prerequisite for creating a user that has a Partner Community license?

Options:

A.  

Select ‘’Enable as Partner’’ in the Experience Workspace.

B.  

Ensure that the partner user has the ‘’ Enabled as partner’’ permission set.

C.  

The ‘’Enable as Partner’’ action must be present on the Account page layout.

D.  

The Enable as Partner’’ action must be present on the User page layout.

Discussion 0
Question # 40

Cloud Kicks has packaged its Customer Support Community. The community includes navigation menu items that link to standard and custom objects.

Which two points should the Experience Cloud consultant consider when reviewing the package? Choose 2 answers

Options:

A.  

Custom list views for custom objects are not included as dependencies.

B.  

Custom list views for custom objects are included as dependencies.

C.  

Custom list viewsfor standard objects are not included as dependencies.

D.  

Custom list views for standard objects are included as dependencies.

Discussion 0
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