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Free ITIL 4 Leader: Digital & IT Strategy Exam Practice Questions

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Exam style questions across every ITIL-4-DITS domain

Last Update 2 days ago
Total Questions : 60

Start with our free ITIL-4-DITS practice questions, carefully crafted to mirror the domains, phrasing, and difficulty of the real ITIL 4 Strategic Leader exam. Each ITIL-4-DITS exam question comes with a detailed rationale that explains not just which answer is correct but why the others fall short. That's how concepts stick. Use the free set to benchmark yourself: identify your PeopleCert weak domains, see where you're losing marks, and build a focused study plan in minutes.

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Question # 1

An organization identified activities that are performed by many different people who follow detailed procedures to ensure they carry out all the steps. The procedures are very clear, and if staff follow the exact steps in the procedure then the results are always good, but this takes a lot of time.

Options:

A.  

Simple automation

B.  

Complex automation

C.  

Intelligent automation

D.  

Technology replacement modernization

Discussion 0
Question # 2

Which describes digital technology?

Options:

A.  

The internal IT team of a service provider organization

B.  

A combination of information technology and operational technology

C.  

An organization that is enabled to do business significantly differently

D.  

The application of technology for detecting changes in physical devices

Discussion 0
Question # 3

Which type of risk is MOST LIKELY to be identified by modeling and test reviews?

Options:

A.  

Dis risk

B.  

Engagement risk

C.  

Cyber security risk

D.  

innovation risk

Discussion 0
Question # 4

An organization provides services to businesses and private customers, it is now reviewing. its strategy and needs to ensure that the strategy sufficiently addresses the external perspective.

Which question BEST supports this objective?

Options:

A.  

How can we reduce costs?

B.  

How can we improve operational efficiencies?

C.  

How do we get to where we want to be?

D.  

What markets do we serve?

Discussion 0
Question # 5

How frequently should an organization generate and manage its strategy?

Options:

A.  

Once, and never again

B.  

Annually

C.  

Continually

D.  

Every three months

Discussion 0
Question # 6

Which is the BEST description of the relationship between organization's products, services, and resources?

Options:

A.  

An organization's services ate based on the organization's products

B.  

An organization's products are required for the execution of an activity

C.  

An organization's resources are combinations of the organization's products

D.  

An organization's resources are combinations of the organization's services

Discussion 0
Question # 7

Why might an organization choose to Implement an Innovation even though it does not meet its minimum requirement for "return on Investment' (ROI)?

Options:

A.  

The innovation is low cost

B.  

The innovation is essential for the a organization to survive

C.  

The innovation will deliver significant benefit for the organization

D.  

The innovation is low risk

Discussion 0
Question # 8

Which is NOT an essential consideration when developing a digital strategy?

Options:

A.  

Understanding which systems will form die digital technology programme

B.  

Understanding emerging technologies Hal could affect the organization

C.  

Understanding how to identify potential opportunities

D.  

Understanding the risks involved with digital opportunities

Discussion 0
Question # 9

An organization uses data virtualization and analysis technology for understanding the behavior patterns of people. They want to utilize this technology for a new initiative to improve operational excellence.

What is the BEST way to improve operational excellence with these technological capabilities?

Options:

A.  

Technology replacement modernization

B.  

Omnichannel delivery and support

C.  

Employee 360

D.  

Customer 360

Discussion 0
Question # 10

An organization is planning to provide existing services to a new market. The demand for the organization's services in the market is high and the potential customers have a good understanding of the value that can be created with the services. However, the new market has specific and strict regulations on how customer data must be handled.

Which is the BEST strategy to meet the demand in this market?

Options:

A.  

Increase the amount of equipment, people, and other resources to deliver the services to the new market

B.  

Create new business and operating models to address the specific requirements of the new market

C.  

Replace the existing services or products with new or updated services or products for the new market

D.  

Copy the current operating model and adapt it to meet the additional regulations for the new market

Discussion 0

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