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Free Team Dynamics and Change Practice Questions

Question # 21

Which two of the following could not be classified as internal triggers for change? A change of:

Options:

A.  

Major customer

B.  

Leadership

C.  

Legislation

D.  

Profitability

Discussion 0
Question # 22

‘I have my doubts about that’.

Options:

A.  

‘I’m not so sure’.

B.  

A realist

C.  

A fellow traveller

D.  

A skeptic

E.  

A cynic

Discussion 0
Question # 23

Which of these examples constitutes an invitation to treat? Select TWO that apply.

Options:

A.  

A supplier responds to your invitation to treat

B.  

The price quoted in a supplier's price list

C.  

The price of goods advertised on a supplier's website

D.  

A supplier sends a detailed quotation through the post

E.  

The submission of a tender

Discussion 0
Question # 24

The creation of the internet / world wide web is an illustration of what kind of turbulence within the environment?

Options:

A.  

Technological

B.  

Market

C.  

Competitive

Discussion 0
Question # 25

Spot the one which is one of the seven wastes.

Options:

A.  

Refectories

B.  

Defectives

C.  

Defects

D.  

Rejects

Discussion 0
Question # 26

A construction company wishes to place the contract for the building of a new hotel with a principal contractor using a model form contract. Which of these is an advantage of using a 'model form contract'?

Options:

A.  

It avoids the requirement to create complex contracts each time but can be adapted to suit particular circumstances

B.  

Incentive payment terms can be included to reward the supplier for attainment of cost savings

C.  

Legal advice is still required if significant amendments or variations are to be made to the contract

D.  

Formulae or indices can be included to assess any additional supplier's claims for contract price adjustment

Discussion 0
Question # 27

The Mendelow matrix deals with:

Options:

A.  

Products and markets (new or established)

B.  

Level of profit and market risk

C.  

Market share and market growth

D.  

Power and interest of stakeholders

Discussion 0
Question # 28

Continuous improvement – making small changes in operations and activities in a never-ending way – is called in Japanese:

Options:

A.  

Zazen

B.  

Paisan

C.  

Chozen

D.  

Kaizen

Discussion 0
Question # 29

Giving employees the right to make modest decisions in an independent and self-directing way, on behalf of the organisation. Trusting employees to do the right thing, for example, when faced with a customer complaint.

Options:

A.  

Entitlement

B.  

Empowerment

C.  

Endowment

D.  

Endorsement

Discussion 0
Question # 30

Which of these describes 'consideration' within a contract?

Options:

A.  

The communication of an unconditional agreement

B.  

Both parties exchange something of value

C.  

The desire of both parties to enter into a contract

D.  

The ability of both parties to be able to enter into a contract

Discussion 0

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