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Free Salesforce Certified Platform Foundations Practice Questions

Question # 11

Get Cloudy Consulting (GCC) needs an environment to onboard new hires as well as develop, implement, and test new requirements.

Which type of environment should OCC use?

Options:

A.  

Sandbox

B.  

Production

C.  

Trailhead Playground

Discussion 0
Question # 12

A Salesforce associate is asked to share records about a carpool program with users.

Which type of group should the associate create?

Options:

A.  

Private Group(s)

B.  

Public Group(s)

C.  

A Queue

Discussion 0
Question # 13

A Salesforce associate is viewing information within a report and needs to export the data.

Into which types of files can the report be exported?

Options:

A.  

Word (,doc or .docx) or comma-separated values(.csv)

B.  

Excel (,xlsx or ,xls) file or comma- separated values (,csv)

C.  

PDF (,pdf) or Excel (,xlsx or ,xls)

Discussion 0
Question # 14

A Salesforce associate wants to learn more about converting Leads to Contacts. They enjoy learning in an asynchronous, gamified way.

Which resource should they use?

Options:

A.  

Salesforce Help

B.  

Trailblazer Community

C.  

Trailhead

Discussion 0
Question # 15

Get Cloud Consulting (GCC) currently uses separate platform for marketing sales, commerce, service, and information technology. As GCC continues to grow, it decides to move all departments onto Salesforce.

What would provide GCC the most benefit by mobbing to the Salesforce Platform?

Options:

A.  

Salesforce increases security by only requiring employees to remember one password.

B.  

Salesforce saves companies money by eliminating the need to purchase licenses for multiple systems.

C.  

Salesforce provides a complete view of a company's customers on one unified platform.

Discussion 0
Question # 16

Sales reps at Get Cloudy Consulting want to see a visual representation of their emails and phone calls with a contact.

Which contact record component must be present so users can see this?

Options:

A.  

Activity Capture

B.  

Salesforce Inbox

C.  

Activities Timeline

Discussion 0
Question # 17

Get Cloudy Consulting (GCC) wants to build one dashboard for Leads and Opportunities. GCC want the data to be displayed based on the logged-in user’s security setting.

Which type of dashboard should this be?

Options:

A.  

Static

B.  

Dynamic

C.  

Standard

Discussion 0
Question # 18

Get Cloudy Consulting is rolling out Salesforce to its organization. New users may have different access requirements base on department.

What should be recommended to allow new users the correct access based on their department’s requirements?

Options:

A.  

Role Hierarchy

B.  

Individual profiles

C.  

Permission sets

Discussion 0
Question # 19

A nonprofit organization wants to help ensure residents in their area receive health checkups. The nonprofit also wants to ensure resident tracking history and all data are stored in a way that complies with local privacy laws.

Which Salesforce cloud solution should help meet these needs?

Options:

A.  

Health Cloud

B.  

Service Cloud

C.  

Nonprofit Cloud

Discussion 0
Question # 20

Which Salesforce role produces data-driven solutions by eliciting, documenting, and examining requirements around organizational challenges?

Options:

A.  

Business Analyst

B.  

User Experience Designer

C.  

Platform Developer

Discussion 0

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