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700-805 Practice Questions

Cisco Renewals Manager (700-805 CRM)

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Total Questions : 99

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Question # 11

What is the first recommended action for a Renewals Manager?

Options:

A.  

Meet the customer and perform a renewals diagnosis.

B.  

Schedule a meeting with the customer to negotiate contract terms.

C.  

Review the customer history and goals with Cisco and partner resources.

D.  

Download contract data and independently develop a renewals strategy.

Discussion 0
Question # 12

Which product addresses network segment a in issues and is comprised of Viptela and Meraki products?

Options:

A.  

Tetration

B.  

SD-WAN

C.  

Security applications

D.  

Cloud services

Discussion 0
Question # 13

Which task should a Renewals Manager perform during the Prospect phase?

Options:

A.  

Risk Assessment

B.  

Risk Mitigation

C.  

Review new opportunities

D.  

Terms negotiation

Discussion 0
Question # 14

Which service offering helps define the customer's IT vision and strategy?

Options:

A.  

Support

B.  

Advisory

C.  

Optimization

D.  

Training

Discussion 0
Question # 15

Which is the first step in a solutions-led sales approach?

Options:

A.  

present quote to customer

B.  

examine previous purchases

C.  

identify the latest technology release

D.  

understand the customer's objectives

Discussion 0
Question # 16

What are two common benefits of an Enterprise Agreement? (Choose two.)

Options:

A.  

provides perpetual licenses for hardware

B.  

licenses available across the entire organization

C.  

simplified license management by providing a single agreement to cover an organization

D.  

allows customers to pick and choose the software features

E.  

provides free technical support for all software

Discussion 0
Question # 17

What does a renewal proposal contract outline?

Options:

A.  

detailed information about the resources that will support the implementation

B.  

the customer's current needs, challenges, and goals

C.  

the updated terms, services, and pricing options

D.  

guarantee that the customer will participate in an advocacy blog post

Discussion 0
Question # 18

A customer has many a la carte Enterprise Networking licenses and many Webex users. The customer wants to grow both groups and needs a compelling and simplified proposal. Which Cisco offer should be suggested to the customer?

Options:

A.  

provide a discount for Enterprise Networking and Webex licenses

B.  

propose to migrate to a perpetual model

C.  

prepare a partner-branded managed service deal

D.  

position an Enterprise Agreement

Discussion 0
Question # 19

Which action should a Renewals Manager take first?

Options:

A.  

Assign an RS to priority accounts

B.  

Meet and confirm the AM, CSS, CSM and their resources

C.  

Meet the customer and perform a renewals diagnosis

D.  

Download contract data and develop a renewals strategy

Discussion 0
Question # 20

Which steps to develop a renewal quote are valid?

Options:

A.  

Identify the barriers to adoption, Ensure the customers is using the solution, Work with the Account Manager to create a Quote.

B.  

Identify the Item store new, Verify the Discounts, Confirm the Shipping address, Verify the Billing entity.

C.  

Ask the customer for Renewal data, Evaluate new requirement, Quote new services.

D.  

Position the new technology, create a Quote, Order the Quote.

Discussion 0
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