Field-Service-Consultant Practice Questions
Salesforce Certified Field Service Consultant (FS-Con-101)
Last Update 1 hour ago
Total Questions : 163
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Our free Field Service Lightning program practice questions crafted to reflect the domains and difficulty of the actual exam. The detailed rationales explain the 'why' behind each answer, reinforcing key concepts about Field-Service-Consultant. Use this test to pinpoint which areas you need to focus your study on.
An extreme weather situation impacted both the volume of open work and the number of available resources at Universal Containers.
Which approach should a Consultant recommend to realign available resources with open work?
One of Universal Containers's customers allows maintenance only between 12 PM -1:00 PM.
On which object should a Consultant set Operating Hours to meet this requirement?
Which Work Rule shoulda Salesforce Field Service Consultant use to assign Service Resources based on
related object records?
One of Universal Containers' customers reported that the Technician sent to their site left without cleaning up the work area afterward.
How can Universal Containers ensure that a different Technician is assigned all future work for that Customer?
Universal Containers wants to ensure that Service Appointments are dispatched to Resources from the same Service Territory only.
How can this be configured?
Universal Containers wants to ensure that inventory needed for repair jobs is tracked and managed so Technicians have the material for their jobs.
Which two ways should a Consultant recommend tracking these inventory requirements in Salesforce? (Choose two.)
Universal Containers (UC) schedules jobs that require multiple steps when on-site. UC wants to add a new status to theexisting status flow.
Which two configurations should the Consultant set up to meet this requirement?
Choose ? answers
Dispatchers at Universal Containers wantto ensure resources assigned to a Work Order have the appropriate level of expertise.
What should a Consultant implement to accomplish this requirement?
Geolocation tracking is enabled for Universal Containers's Technicians but should only apply to full-time employees.
How can geolocation tracking for contractors be disabled?
Service resources at Universal Containers (UC) frequently work in more than one service territory.
The current scheduling policy looks only at primary territory. While UC still wants the optimizer to use
the service resource’s primary territory when scheduling, UC also wants the scheduling policy to look
at the resource'’s secondary service territories.
Which two scheduling policy changes should a Consultant recommend?
Choose 2 answers
