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Salesforce Certified Slack Administrator (Slack-Admn-201)

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Total Questions : 210

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Question # 21

You're upgrading your organization to Slack Enterprise Grid.

You want to be thoughtful about your channel and workspace strategy before finalizing your design.

What should you do?

Options:

A.  

Migrate existing workspaces into your Enterprise Grid org so that employees can familiarize themselves with its features as you plan the design.

B.  

Survey a selection of end users to determine whether existing knowledge networks are already in place.

C.  

Review the technical requirements for your single sign-on (SSO) system to ensure it is compatible with Slack.

D.  

Develop a Champions Network of interested users to help share the design with others.

Discussion 0
Question # 22

Paul leads an accounting team and is implementing a new expense reporting system.

He wants to update employees on the status of the system’s rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.

Which of the following would help him achieve his goal?

Options:

A.  

Create a new public workspace called "Expenses" with access granted to all employees.

B.  

Create a private channel called #expense-system-updates with all employees added.

C.  

Create a new invite-only workspace called "Expenses."

D.  

Create a public announce-only channel for the expense system.

Discussion 0
Question # 23

You're planning a surprise milestone birthday party for your Team Leader virtually.

Currently, the planning committee consists of two direct team members, with plans to invite cross-functional friends.

What should you do to facilitate the conversation?

(Select the best answer.)

Options:

A.  

Create a new public channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.

B.  

Create a group direct message (group DM) with the two members of your team since they are the only ones involved in the planning process.

C.  

Create a thread for planning in your existing team channel and @mention the team members on the planning committee.

D.  

Create a new private channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.

Discussion 0
Question # 24

You're the Primary Owner of your company's Slack Enterprise Grid org, managing a specific workspace.

What is the minimum role needed to accomplish workspace-level actions (such as changing settings, managing members)?

Options:

A.  

Workspace Owner

B.  

Org Admin

C.  

Workspace Admin

D.  

Roles Admin

Discussion 0
Question # 25

Your Slack Governance Support model includes a group of people designated as Workspace Admins to distribute the workload.

What is a key benefit of setting up a user group for the Workspace Admins?

Options:

A.  

Any Enterprise Grid member can @mention the user group from any workspace within the Enterprise Grid org to send a notification to all of the user group members.

B.  

People that the team works with in Slack Connect can be added to the user group in order to work more closely with the Workspace Admins on certain issues.

C.  

Any Slack member by default can add themselves to the Workspace Admin user group to follow along with their activities.

D.  

Any @mention of the Workspace Admin user group will notify all of the group members, allowing any Slack member to send questions to the group.

Discussion 0
Question # 26

Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic.

Which action should Marianne’s team take first to address the problem?

Options:

A.  

Change her workspace settings to allow all members to archive channels.

B.  

Standardize and communicate channel naming conventions.

C.  

Encourage members to add a channel purpose and topic.

D.  

Restrict new channel creation to admins only.

Discussion 0
Question # 27

Which of the following would most make your company a good candidate to use Slack’s Enterprise Key Management (EKM)?

Options:

A.  

Your company’s employees primarily use unsecured mobile devices to access Slack.

B.  

Your company frequently shares personally identifiable information (PII).

C.  

You use Azure for all of your key management.

D.  

Your company is in the public sector.

Discussion 0
Question # 28

Your organization is in the process of determining its Slack Enterprise Grid design.

The latest draft proposal is a multi-workspace design that includes:

    Focused workspaces for each major business function,

    Global and Social workspaces where all organization members will be added,

    Separate workspaces for each major external partner.

You need to evaluate the current proposal and communicate potential issues to the team leading the Enterprise Grid design and launch.

What is the most relevant issue to communicate to the team about the challenges of the current proposal?

Options:

A.  

It has high risk of notification and message noise compared to a single workspace design.

B.  

It presents issues from a Slack Connect security perspective.

C.  

It presents challenges from both admin control and user management perspectives.

D.  

It creates challenges related to context switch and scalability in your Enterprise Grid.

Discussion 0
Question # 29

The Operations team at Fire Extinguishers Ltd has recently launched Slack and wants to better collaborate when internal alerting systems notify them of a failure. In the past, it was difficult to identify where the alert was coming from and who was responding. Sometimes, the team even missed the alerts.

The Operations team and the Security team both have alerting set up with popular software tools, and the alerts get sent to multiple, unrelated teams.

What should Fire Extinguishers Ltd do to centralize their alerting identification and response?

Options:

A.  

Build custom apps for all the popular tools that send the alerts to one channel.

B.  

Install apps from the Slack App Directory for the tools they use, and have the apps post alerts in a #alerts-all channel for the relevant teams to monitor.

C.  

Set up Slackbot custom responses to trigger when the word "alert" or "failure" is used in Slack.

D.  

Send an announcement to the company reminding them to be more responsive when receiving alerts.

Discussion 0
Question # 30

Your company uses Slack Enterprise Grid.

An employee loses an office device that is logged into Slack.

What should an Org Admin do to mitigate risk?

Options:

A.  

Ask the user to log out of the device by clicking End all sessions in their Slack settings.

B.  

Deactivate the user in Slack, and reactivate them once the device is located.

C.  

Sign member out of the Enterprise Grid org by selecting Sign out of Slack in the admin dashboard.

D.  

Notify the Workspace Owner(s) for the workspace(s) the user is a member of so they can temporarily remove the user from their workspace(s).

Discussion 0
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