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Salesforce-Slack-Administrator Practice Questions

Salesforce Certified Slack Administrator (Slack-Admn-201)

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Total Questions : 210

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Question # 51

Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.

She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.

To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.

Which settings and permissions should Kathleen change to reinforce this message?

Options:

A.  

Change the channel management permission for creating private and public channels to Workspace Admins/Owners only.

B.  

Change the setting for join and leave messages, so they do not show in channels when employees come and go.

C.  

Change the invitations permission to require Workspace Admins/Owners approval.

D.  

Change the channel management permission for managing posting permissions in all channels to Everyone.

Discussion 0
Question # 52

Jose works at Globex and is a Slack administrator and Champion.

He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.

Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?

Options:

A.  

Ask the question, and if they are still unable to find the answer, post their own question in a public #help channel, where Jose and his team will respond in thread.

B.  

Ask the employees to post their own question in a public #help channel, where Jose and his team will respond in thread.

C.  

Post their question on their behalf in a public #help channel and respond in thread.

D.  

Respond to each employee via direct message with the answer to their question.

Discussion 0
Question # 53

As an Org Admin at a healthcare company, you've been tasked with simplifying the experience for getting an upcoming communications project Slack-ready. A team of your organization's employees will work with a dozen rotating consultants at a communications agency to manage several communications campaigns over the next 6 to 8 months.

You'll manage this external collaboration using guests or Slack Connect.

What is the best method for managing this collaboration?

Options:

A.  

Use Slack Connect to allow each organization to manage privacy settings, oversee channel naming, and add their own team members as project needs shift.

B.  

Provide the communications agency with guest accounts so that they can invite additional external users to the channels as needed.

C.  

Use Slack Connect in order to automatically sunset the external access to the shared Slack channels after the 8 months is completed.

D.  

Provide the communications agency with guest accounts so that you can block file uploads/downloads for this work.

Discussion 0
Question # 54

The marketing team at ACME Ltd has 10 team members and has a public channel called #marketing-discussion. The team collaborates and shares ideas on this channel. Now, other teams have joined, so the total channel membership is 50.

The marketing director has the following needs:

    There is an urgent marketing idea that must be prioritized in tomorrow morning’s planning meeting.

    The 10 team members are the only ones attending the planning meeting.

    The 10 team members need to be notified before the meeting.

Of note, the marketing director sends urgent re-prioritization messages weekly.

How should the marketing director reach the marketing team?

Options:

A.  

Send a separate direct message to each of the 10 team members notifying them of the change.

B.  

Create an @marketing-team user group and use the @marketing-team user group in #marketing-discussion to communicate the change in priority to the team that needs to be informed for tomorrow’s team meeting.

C.  

Post a message to #marketing-discussion, without notifying anyone.

D.  

Use @here and @channel to notify the entire channel of the change.

Discussion 0
Question # 55

Your organization is on the Slack Enterprise Grid plan.

Which action can be performed by an Org Owner but not a Workspace Owner?

(Select the best answer.)

Options:

A.  

Set message retention policies.

B.  

Reset all members' passwords.

C.  

Manage single sign-on (SSO) settings.

D.  

Turn on approved apps.

Discussion 0
Question # 56

You're a Workspace Admin for your organization's Slack Business+ instance. You need to report on the number of both daily and weekly active users within your workspace in the last 30 days.

Where can you find this information?

(Select the best answer.)

Options:

A.  

Org analytics dashboard

B.  

Workspace analytics dashboard

C.  

Analytics members dashboard

D.  

Message activity analytics

Discussion 0
Question # 57

You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user asks to access channel history from more than 18 months ago, but the retention policy was set at one year.

Will it be possible for you to recover the data?

(Select the best answer.)

Options:

A.  

Yes, because Slack's disaster recovery policy and business continuity plan provide backups that organizations on the Slack Pro plan can access upon request from Org Admins.

B.  

Yes, because Slack employs multi-factor authentication for all administrative access to systems. Slack can access channel history upon request from Org Admins.

C.  

No, because this company is in a territory affected by GDPR. Slack is legally not allowed to provide this data after the retention date has passed.

D.  

No, because customer data is removed immediately upon expiration of message retention. Slack deletes all information from production systems at that time.

Discussion 0
Question # 58

Jason, an Org Owner on the Enterprise Grid plan, wants to enable additional mobile security features for users who have unmanaged devices.

Which of the following mobile security features is available to Jason?

Options:

A.  

Block Workspace access

B.  

Restrict access based on IP

C.  

Block message copying and the downloads

D.  

Make VPN mandatory

Discussion 0
Question # 59

What are the main benefits of Workflow Builder? (Choose all that apply.)

Options:

A.  

It supports integration with various third-party apps for easy data transfer between services.

B.  

Non-developers can easily automate business processes.

C.  

Templates are available for download.

D.  

Developers and engineers can easily automate efficiencies in their development.

Discussion 0
Question # 60

Brian, an Org Owner on Enterprise Grid, needs to ensure that all Slack data is archived and stored outside of Slack.

What does Brian need to do?

Options:

A.  

Turn on Corporate exports to retrieve private data and store it elsewhere.

B.  

Contact Slack to set message and file retention policies at the Organization level to "Keep all messages".

C.  

Enable DLP and quarantine all messages and files that need to be archived.

D.  

Use a third-party eDiscovery app to retrieve and store data in a data warehouse.

Discussion 0
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