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Certified in the Governance of Enterprise IT Exam

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Total Questions : 692

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Question # 76

Six months ago, an enterprise's CIO reorganized IT to improve service delivery to the business. Which of the following would BEST demonstrate the effectiveness of the reorganization?

Options:

A.  

The number of help desk calls

B.  

A balanced scorecard

C.  

A survey of IT staff

D.  

IT cost reduction

Discussion 0
Question # 77

Which of the following represents the GREATEST challenge to implementing IT governance?

Options:

A.  

Determining the best practice to follow

B.  

Planning the project itself

C.  

Developing a business case

D.  

Applying behavioral change management

Discussion 0
Question # 78

The IT department has determined that problems with a business report are due to quality issues within a set of data to whom should IT refer the matter for resolution?

Options:

A.  

Internal audit

B.  

Data architect

C.  

Business analyst

D.  

Data steward

Discussion 0
Question # 79

A strategic IT-enabled investment is failing due to unforeseen technology problems. What should be the board of directors' FIRST course of action?

Options:

A.  

Terminate the investment.

B.  

Assess the business risk and options.

C.  

Approve an investment budget increase.

D.  

Revise the investment selection process.

Discussion 0
Question # 80

As the required core competencies of the IT workforce are anticipated and identified, what is the NEXT step in strengthening the department's human resource assets?

Options:

A.  

Develop a responsible, accountable, consulted, and informed (RACI) chart.

B.  

Create an effective recruitment, retention, and training program.

C.  

Commit to the board performance metrics and bonus structure.

D.  

Develop personnel requirements for third-party assurance.

Discussion 0
Question # 81

A multinational enterprise recently purchased a large company located in a different country. When introducing the concept of governance to the new acquisition, it is MOST important that executive management recognize:

Options:

A.  

language differences.

B.  

the use of international standards.

C.  

the impact of cultural changes.

D.  

globally recognized good practices.

Discussion 0
Question # 82

A business case indicates an enterprise would reduce costs by implementing a bring your own device (BYOD) program allowing employees to use personal devices for email. Which of the following should be the FIRST governance action?

Options:

A.  

Assess the enterprise architecture (EA).

B.  

Update the network infrastructure.

C.  

Update the BYOD policy.

D.  

Assess the BYOD risk.

Discussion 0
Question # 83

A recent benchmarking analysis has indicated an IT organization is retaining more data and spending significantly more on data retention than its competitors. Which of the following would BEST ensure the optimization of retention costs?

Options:

A.  

Requiring that all business cases contain data deletion and retention plans

B.  

Revalidating the organization's risk tolerance and re-aligning the retention policy

C.  

Moving all high-risk and medium-risk data backups to cloud storage

D.  

Redefining the retention policy to align with industry best practices

Discussion 0
Question # 84

A strategic systems project was implemented several months ago. Which of the following is the BEST reference for the IT steering committee as they evaluate its level of success?

Options:

A.  

Stakeholder satisfaction surveysB The project's net present value (NPV)

B.  

The project's business case

C.  

Operating metrics of the new system

Discussion 0
Question # 85

An enterprise considering implementing IT governance should FIRST develop the scope of the IT governance program and:

Options:

A.  

initiate the program using an implementation roadmap.

B.  

establish initiatives for business and managers.

C.  

acquire the resources that will be required.

D.  

communicate the program to stakeholders to gain consensus.

Discussion 0
Question # 86

Which of the following is an ADVANTAGE of using strategy mapping?

Options:

A.  

It provides effective indicators of productivity and growth.

B.  

It depicts the maturity levels of processes that support organizational strategy.

C.  

It identifies barriers to strategic alignment and links them to specific outcomes.

D.  

It depicts the cause-and-effect linked relationships between strategic objectives.

Discussion 0
Question # 87

A CIO must determine if IT staff have adequate skills to deliver on key strategic objectives. Which of the following will provide the MOST useful information?

Options:

A.  

Employee performance metrics

B.  

Project risk reports

C.  

Gap analysis results

D.  

Training program statistics

Discussion 0
Question # 88

An enterprise plans to expand into new markets in countries lacking data privacy regulations, increasing risk exposure. Which of the following is the BEST course of action for the CIO?

Options:

A.  

Identify business risk appetite and tolerance levels.

B.  

Quantify the risk impact and evaluate possible countermeasures.

C.  

Limit the personal data available to the high-risk countries.

D.  

Mandate the strengthening of user access controls.

Discussion 0
Question # 89

Prior to setting IT objectives, an enterprise MUST have established its:

Options:

A.  

architecture.

B.  

policies.

C.  

strategies.

D.  

controls.

Discussion 0
Question # 90

An enterprise made a significant change to its business operating model that resulted in a new strategic direction. Which of the following should be reviewed FIRST to ensure IT congruence with the new business strategy?

Options:

A.  

IT risk appetite

B.  

Enterprise project management framework

C.  

IT investment portfolio

D.  

Information systems architecture

Discussion 0
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