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Certified in the Governance of Enterprise IT Exam

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Total Questions : 692

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Question # 1

An enterprise is contracting with an outsourcing partner for a long-term engagement. The BEST time for the enterprise to plan for the event of contract termination is when:

Options:

A.  

planning for the contract as part of business continuity.

B.  

issues surface in the contractual relationship.

C.  

developing the initial contract.

D.  

either party decides to terminate the contract.

Discussion 0
Question # 2

Which of the following provides the MOST comprehensive insight into the effectiveness of IT?

Options:

A.  

IT balanced scorecard

B.  

IT strategy

C.  

Return on investment (ROI)

D.  

Key risk indicators (KRIs)

Discussion 0
Question # 3

Which of the following is the BEST approach to assist an enterprise in planning for iT-enabled investments?

Options:

A.  

Enterprise architecture (EA).

B.  

IT process mapping

C.  

Task management

D.  

Service level management

Discussion 0
Question # 4

Which of the following should be the PRIMARY basis for establishing categories within an information classification scheme?

Options:

A.  

Information architecture

B.  

Industry standards

C.  

Information security policy

D.  

Business impact

Discussion 0
Question # 5

Which of the following will BEST enable an IT steering committee to monitor the achievement of overall IT objectives on a continuous basis?

Options:

A.  

Defined service level agreements (SLAs)

B.  

Project portfolio dashboards

C.  

Key performance indicators (KPIs)

D.  

IT user survey results

Discussion 0
Question # 6

An IT department has forwarded a request to the IT strategy committee for funding of a discretionary Investment. The committee's MOST important consideration should be to evaluate:

Options:

A.  

the technical feasibility of the investment.

B.  

the business and technical scope of the investment •

C.  

whether the investment supports corporate goals

D.  

whether the investment aligns with the enterprise architecture (EA).

Discussion 0
Question # 7

Which of the following BEST indicates the success of an enterprise's IT governance framework after implementation?

Options:

A.  

A high percentage of business owners involved with the approval of the IT strategic plan

B.  

A high percentage of IT systems complying with corporate information security standards

C.  

A high percentage of IT projects delivered on time and on budget

D.  

A high percentage of IT investments delivering expected benefits

Discussion 0
Question # 8

In a large enterprise, which of the following should be responsible for the implementation of an IT balanced scorecard?

Options:

A.  

Project management office

B.  

Chief information officer (CIO)

C.  

IT steering committee

D.  

Chief risk officer (CRO)

Discussion 0
Question # 9

The CIO of a large enterprise has taken the necessary steps to align IT objectives with business objectives. What is the BEST way for the CIO to ensure these objectives are delivered effectively by IT staff?

Options:

A.  

Map the IT objectives to an industry-accepted framework.

B.  

Enhance the budget for training based on the IT objectives.

C.  

Include the IT objectives in staff performance plans.

D.  

Include CIO sign-off of the objectives as part of the IT strategic plan.

Discussion 0
Question # 10

An enterprise is developing an ethics program, and the ethical standards have been defined. Which of the following should the enterprise do NEXT?

Options:

A.  

Establish a training and awareness program focused on ethics.

B.  

Implement an enterprise-wide employee monitoring program.

C.  

Develop key performance indicators (KPIs) for program implementation.

D.  

Outline and document consequences for noncompliance.

Discussion 0
Question # 11

Business management is seeking assurance from the CIO that controls are in place to help minimize the risk of critical IT systems being unavailable during month-end financial processing. What is the BEST way to address this concern?

Options:

A.  

Create a communication plan with risk owners.

B.  

Outsource infrastructure hosting.

C.  

Restrict and monitor user access.

D.  

Develop key risk indicators (KRIs) and action plans.

Discussion 0
Question # 12

A software company's products have had significant quality issues in recent releases. As a result, market reputation and customer satisfaction ratings have been suffering. What should executive leadership do FIRST to address this concern?

Options:

A.  

Allocate budget to hire more software and quality assurance specialists

B.  

Implement a software development life cycle (SDLC) framework.

C.  

Mandate more robust software testing prior to release.

D.  

Require a root cause analysis and review results.

Discussion 0
Question # 13

The BEST time to identity metrics to measure the performance of an IT-enabled investment is during:

Options:

A.  

system implementation

B.  

project initiation

C.  

investment feasibility analysis

D.  

business case development.

Discussion 0
Question # 14

To evaluate IT resource management, it is MOST important to define:

Options:

A.  

responsibilities for executing resource management.

B.  

applicable key goals.

C.  

principles for the IT strategy.

D.  

IT resource utilization reporting procedures.

Discussion 0
Question # 15

A CIO of an enterprise is concerned that IT and the business have different priorities. Which of the following would BEST demonstrate the current state of strategic alignment?

Options:

A.  

IT maturity model

B.  

Business case

C.  

Balanced scorecard

D.  

IT investment status

Discussion 0
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