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CFM Practice Questions

Certified Facility Manager

Last Update 1 day ago
Total Questions : 257

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Our free Facility Manager practice questions crafted to reflect the domains and difficulty of the actual exam. The detailed rationales explain the 'why' behind each answer, reinforcing key concepts about CFM. Use this test to pinpoint which areas you need to focus your study on.

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Question # 21

A recently installed speed bump that slows traffic for pedestrian safety in the facility parking lot is diverting water runoff away from the drain and toward an adjacent property. What factors should the facility manager consider when fixing the drainage problem?

Options:

A.  

The facility manager’s responsibility ends at the property line, and no decision is necessary.

B.  

Use water runoff as an irrigation source and control parking lot traffic.

C.  

Pedestrian safety supersedes stormwater runoff issues, and no decision is necessary.

D.  

Ensure pedestrian safety and resolve stormwater runoff issues.

Discussion 0
Question # 22

Your company has been successful in obtaining business with a new client that has stores in malls and on campuses. You will be responsible for contracting and managing third-party services formerly managed by your new client's onsite managers at multiple retail locations. Your client has asked that, to the best of your ability, you retain current contractors and, more importantly, their staff members. The agreement between your company and the client requires that you reduce the client's expense for the contracted services by 6%. Who are the stakeholders in your newly obtained client?

Options:

A.  

Other companies in the malls and campuses where your client has stores

B.  

Client customers, internal stakeholders, indirect stakeholders, and service providers and partners

C.  

Client staff and visitors at each store

D.  

Managers within your company who manage comparable client services

Discussion 0
Question # 23

A facility manager wants to reduce their dependence on electricity supplied by a natural gas power plant and reduce overall greenhouse gas emissions. Which project should the facility manager pursue?

Options:

A.  

Purchase green credits from your utility company

B.  

Implement a lights-out policy at night

C.  

Purchase program to buy electricity from a coal power plant

Discussion 0
Question # 24

A residential complex next to a facility manager's building has complained about light trespassing from the campus area. What is the BEST action to take to minimize the amount of light that escapes from your property?

Options:

A.  

Remove some of the lights closest to the residential complex.

B.  

Reduce the fixture's height, angling, and shield the fixtures to decrease glare.

C.  

Reduce the wattage in the exterior lighting fixtures.

D.  

Move the offending light fixtures away from that area.

Discussion 0
Question # 25

You are the Facility Manager for a retail strip mall with strong storefront style standards approved by the local government planning board. A long-term tenant, a Chinese restaurant, wants to construct a tile pagoda-style mansard that does not comply with the lease terms. How should you respond to this tenant’s request?

Options:

A.  

The tenant cannot modify the entrance because the new entrance would not conform to the approved master plan of that shopping center, which has been approved by the local governmental planning board.

B.  

The tenant must hire an architect to design the modification to the entrance in compliance with the guidelines spelled out in the master real estate plan.

C.  

The tenant can modify the entrance, providing they pay for the improvement. This change must comply with the guidelines spelled out in the master real estate plan.

Discussion 0
Question # 26

What is the process of limiting a company's exposure to liability?

Options:

A.  

Risk management.

B.  

Risk avoidance.

C.  

Liability management.

D.  

Limited liability analysis.

Discussion 0
Question # 27

A new Building Management System (BMS) has been implemented, and the system is ready to launch. What should be provided?

Options:

A.  

Trend reports

B.  

Data relevant for managerial reports

C.  

Third-party systems to the BMS

D.  

Stakeholder buy-in for the new BMS

Discussion 0
Question # 28

As a result of a market assessment, your company has decided that the best and highest use for a currently vacant building in an industrial park would be as a manufacturing facility. In order for a facility to be considered as a best and highest use, it must pass a series of four tests. What is one of the four tests?

Options:

A.  

Must be part of the strategic plan.

B.  

Must be physically possible.

C.  

Must be part of the real estate master plan.

D.  

Must be strategically located.

Discussion 0
Question # 29

After a disaster, the facility manager must strive for effective and efficient use of response resources. What item should be included in the emergency response plan to simplify this effort?

Options:

A.  

Contact information for police, fire, and hospital personnel

B.  

A prioritized list of critical facilities and systems

C.  

A personnel recall list

Discussion 0
Question # 30

What is the best option to speed up the mail delivery process?

Options:

A.  

Decrease mailroom staff and begin sorting and delivering mail every other business day.

B.  

Keep current mailroom staff and change the mail code process to designate floors and provide employees mail slots.

C.  

Increase mailroom staff to help speed up mail sorting and delivery.

D.  

Keep current mailroom staff levels but implement overtime to speed up sorting and delivery.

Discussion 0
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