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CFM Practice Questions

Certified Facility Manager

Last Update 1 day ago
Total Questions : 257

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Our free Facility Manager practice questions crafted to reflect the domains and difficulty of the actual exam. The detailed rationales explain the 'why' behind each answer, reinforcing key concepts about CFM. Use this test to pinpoint which areas you need to focus your study on.

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Question # 31

You receive numerous complaints from occupants in a facility about technology "dead zones" within certain areas of the campus. The complaints indicate that wireless connections fail and mobile phone signals drop when in a specific area of the facility. What additional information do you require to successfully address this issue?

Options:

A.  

Wireless repeater locations

B.  

Wireless frequencies affected

C.  

Time of day outages occur

D.  

Mobile phone service provider

Discussion 0
Question # 32

What facility management systems' software retains assets building performance with standardized key performance metrics?

Options:

A.  

Integrated Workplace Management System

B.  

Building Automation System

C.  

Building Information Modeling System

D.  

Computerized Maintenance Management System

Discussion 0
Question # 33

When are the laws of supply and demand relative to price?

Options:

A.  

When demand exceeds supply, prices drop

B.  

Price is the only factor that limits the supply

C.  

When demand exceeds supply, prices rise

D.  

If supply exceeds demand, prices rise

Discussion 0
Question # 34

A facility manager is on a project team and needs a list of qualified potential contractors. What is the first document that the facility manager should send to the potential contractors?

Options:

A.  

Request for pricing information

B.  

Request for information

C.  

Request for proposal

D.  

Letter of intent

Discussion 0
Question # 35

The facility manager has been asked to provide a listing of all properties owned and leased by the organization. In which system does the information typically reside?

Options:

A.  

Building Information Modeling System.

B.  

Computer Aided Facility Management System.

C.  

Building Automation System.

D.  

Computerized Maintenance Management System.

Discussion 0
Question # 36

You work for an organization that puts a strong emphasis on corporate values and being the employer of choice; truly valuing their people. The organization has put a lot of time and effort into ensuring that policies and procedures are in place to create an environment where employees are valued. This includes the company's performance appraisal system. How do you ensure the employees meet the expectations of the organization as well as your expectations?

Options:

A.  

The organization will provide the format for performance reviews, including how often they occur. Set performance measures with employees and review with them according to the organization policy.

B.  

Conduct an annual performance review as specified by HR. Have the employees develop a list of goals for themselves, taking into account the organization's objectives for next year.

C.  

Develop performance measures and have the employees confirm their goals in writing and send monthly reports on progress towards their goals, including any issues they are facing.

D.  

Set performance measures that are specific, measurable, and realistic. Tie these performance measures to department and organizational goals. Conduct monthly coaching sessions to review progress with the employees and provide coaching as needed to keep them on track.

Discussion 0
Question # 37

When a facility manager initiates an office relocation project, which item is completed first?

Options:

A.  

Develop the project program.

B.  

Secure the budget.

C.  

Develop the project charter.

D.  

Secure the new lease.

Discussion 0
Question # 38

During the construction phase of a project you are managing, the customer wishes to add to the project scope. You think that the cost of the change is 25% greater than your contingency. What steps will you take?

Options:

A.  

Get an estimate from the contractor for a change order. Also, review the impact this will have on the entire project’s cost, schedule, quality, and risks. Present these findings to the customer along with the request for additional funds.

B.  

Tell the customer you may be able to accommodate their request if the contingency budget is not used for other issues. Try to cut other scope items or create savings in other parts of the project to fully fund this request.

C.  

Tell the customer that their request is out of scope and cannot be accommodated. The project does not have the funds for this additional work. Explain how this request impacts schedules delaying work and adding significantly to time as well as cost.

D.  

Immediately agree to add the work to your project scope without getting an estimate from the contractor to determine the additional cost. You and the contractor can work out the differences as you go along.

Discussion 0
Question # 39

What is a short-term projection of all income and expenses during a given period (usually one year)?

Options:

A.  

Combined budgeting

B.  

Fixed/variable budgeting

C.  

Operational budget

D.  

Capital budget

Discussion 0
Question # 40

You provide integrated facility services for a client with multiple mixed-use sites. This includes all services except the client's core business. Your annual business review includes identifying the most cost-effective and productive ways to meet your client's needs. What is an effective way to track your client's needs?

Options:

A.  

Direct facility staff to share feedback they receive while working around the sites

B.  

Meet with your client regularly to report results and identify emerging needs

C.  

Meet with client department heads and solicit their suggestions and observations about the services

Discussion 0
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