Pre-Summer Sale Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: 65pass65

Certified-Business-Analyst Salesforce Certified Business Analyst (BA-201) is now Stable and With Pass Result | Test Your Knowledge for Free

Exams4sure Dumps

Certified-Business-Analyst Practice Questions

Salesforce Certified Business Analyst (BA-201)

Last Update 5 days ago
Total Questions : 312

Dive into our fully updated and stable Certified-Business-Analyst practice test platform, featuring all the latest Salesforce Business Analyst exam questions added this week. Our preparation tool is more than just a Salesforce study aid; it's a strategic advantage.

Our free Salesforce Business Analyst practice questions crafted to reflect the domains and difficulty of the actual exam. The detailed rationales explain the 'why' behind each answer, reinforcing key concepts about Certified-Business-Analyst. Use this test to pinpoint which areas you need to focus your study on.

Certified-Business-Analyst PDF

Certified-Business-Analyst PDF (Printable)
$43.75
$124.99

Certified-Business-Analyst Testing Engine

Certified-Business-Analyst PDF (Printable)
$50.75
$144.99

Certified-Business-Analyst PDF + Testing Engine

Certified-Business-Analyst PDF (Printable)
$63.7
$181.99
Question # 91

Northern Trail Outfitters (NTO) wants to address a recent group of complaints it received from the service team The NTO Salesforce team was alerted Chat the current routing process is preventing cases from reacting the correct service team without manual intervention.

Which action should the business analyst take to best understand and document the and recommend a future state?

Options:

A.  

Organize a brainstorming session with service team leadership.

B.  

Engage in a live process modeling exercise with the service team.

C.  

Review individual surveys and questionnaires from the service team.

Discussion 0
Question # 92

During a requirements gathering session, two stakeholders discuss the names of the fields they want to see when adding leads to the system. Each stakeholder has a different point of view on field names.

What should the business analyst do to help Influence the team and accurately capture the requirements?

Options:

A.  

Find a middle ground where both stakeholders are satisfied with the field names.

B.  

Ask the executive sponsor to make the final field name decisions.

C.  

Allow the development team to make the final field name decisions.

Discussion 0
Question # 93

During a requirements workshop, the marketing team mentions they need help reporting on their marketing effort return on investment (ROI). They ask for a new field on the Opportunity object named "Customer Origin".

What should the business analyst do next?

Options:

A.  

Explain to the customer that the workshop is focused on documenting requirements, rather than solutioning, and write down their pain points

B.  

Write the user story: As a marketer, I need to track customer origin on Opportunity so that I can report on the ROI of our marketing efforts.

C.  

Ask follow-up questions to determine if standard Salesforce functionality around Leads, Campaigns, and Opportunities could meet this need.

Discussion 0
Get Certified-Business-Analyst dumps and pass your exam in 24 hours!

Free Exams Sample Questions