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Sales-Cloud-Consultant Practice Questions

Salesforce Certified Sales Cloud Consultant (Sales-Con-201)

Last Update 2 days ago
Total Questions : 190

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Question # 41

Cloud Kicks has a Public Read Only Opportunity sharing model. A sales rep noticed they can edit some opportunities associated with accounts they own, but are unable to edit other opportunities associated with accounts they own.

Which reason explains the sales rep ' s experience?

Options:

A.  

Some opportunities associated with these accounts are owned by other users.

B.  

Sharing rules for Opportunities are set to a public group for managers.

C.  

The user is a member of an Account Team with Read/Write access on Opportunities.

Discussion 0
Question # 42

The Cloud Kicks global sales team has asked for a simpler way to view and manage its opportunity pipeline. The team is often responsible for hundreds of deals at a time across multiple countries

and currencies. The sales reps have suggested using the Kanban view.

What is a consideration when using the Kanban view?

Options:

A.  

It can display up to 10 fields per card.

B.  

It can summarize records by Currency fields.

C.  

It can show roll-up summary fields for Currency fields.

Discussion 0
Question # 43

Access to Opportunities at Cloud Kicks should be restricted.

Sales users should only have access to two categories of Opportunities:

* Opportunities they own

* Opportunities that are tied to accounts they own

Which action should a consultant take to meet the requirement?

Options:

A.  

Set organization-wide defaults for Accounts and Opportunities to Private.

B.  

Set organization-wide defaults for Accounts and Opportunities to Public Read- Only.

C.  

Set Opportunity access on the role to View All Opportunities associated with the owner ' s accounts.

Discussion 0
Question # 44

Northern Trail Outfitters has created a Complaints custom object related to Accounts. The organization-wide default has been set to Private. Only users within the Complaints Specialist public group should be able to view and edit any Complaint record.

Which option should a consultant recommend to meet the requirements?

Options:

A.  

Use Apex managed sharing to grant record access to users In the Complaints Specialist public group.

B.  

Create a criteria-based sharing rule that grants Read/Write access to the Complaints Specialist public group.

C.  

Set the Complaints object ' s default visibility to allow only the users In the Complaints Specialist public group to access the records.

Discussion 0
Question # 45

The admin at Universal Containers has been getting complaints from sales reps about duplicate leads within Sales Cloud. The admin has already set up a Matching Rule for Leads.

What should the consultant recommend to resolve the issue?

Options:

A.  

Change the criteria for the standard Lead Matching Rule.

B.  

Confirm the standard Lead Matching Rule is deactivated.

C.  

Confirm the custom Lead Matching Rule is activated.

Discussion 0
Question # 46

Cloud Kicks (CK) requires its sales associates to record all interactions with prospects within Salesforce.

Which sales metric should a sales manager at CK use to monitor and reinforce its sales strategy?

Options:

A.  

Activity Tracking

B.  

Lead Status

C.  

Event Monitor

Discussion 0
Question # 47

The Cloud Kicks sales team can create leads for both business and individual customers. Person Accounts have been enabled in its Salesforce org.

What should the consultant do to convert a Lead into a Person Account?

Options:

A.  

Enable Contact Roles.

B.  

Leave the Company field blank.

C.  

Create an Apex trigger on the Lead object.

Discussion 0
Question # 48

Cloud Kicks wants to streamline the approval process and give sales managers more efficient ways to approve opportunities in a timely manner.

Which strategy should the consultant recommend to improve Approval Processes?

Options:

A.  

Allow managers to approve or reject requests via an email.

B.  

Configure Einstein Opportunity Insights to approve requests.

C.  

Add a dashboard of pending approvals to the Chatter feed.

Discussion 0
Question # 49

Universal Containers is analyzing data to identify gaps, and wants to know which Accounts with open Opportunities are missing Contacts.

What should a consultant recommend to build this report?

Options:

A.  

Reporting snapshot

B.  

Roll-up summary flied

C.  

Cross filter

Discussion 0
Question # 50

Cloud Kicks is restructuring its sales teams to align with its product lines. Each sales rep will focus only on the accounts they ' ve been assigned.

Sales reps will run specific product upsell processes.

Which action should the consultant take to support a successful sales team transition?

Options:

A.  

Meet with territory sales leadership to design territory assignment rules.

B.  

Meet with sales reps to review products they are assigned and implement Opportunity Teams.

C.  

Meet with executive sales leadership to understand the requirements for record sharing.

Discussion 0
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