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Sales-Cloud-Consultant Practice Questions

Salesforce Certified Sales Cloud Consultant (Sales-Con-201)

Last Update 2 days ago
Total Questions : 190

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Question # 1

Cloud Kicks (CK) plans to implement Advanced Currency Management in Sales Cloud. CK has roll-up summary fields on the Opportunity.

What should CK consider when enabling Advanced Currency Management in its Sales Cloud org?

Options:

A.  

Opportunity roll-up summary fields will update from the Opportunity Line Item object.

B.  

Opportunity cross-object formulas always use the dynamic conversion rate for currency conversion.

C.  

Dated exchange rates are used in Opportunity forecasting or currency fields in other types of reports.

Discussion 0
Question # 2

What is a consideration when enabling Multiple Currencies?

Options:

A.  

Accounts, Opportunities, Leads, Cases, and Opportunity Product Schedules support multiple currencies reporting.

B.  

When Multiple Currencies Is enabled, changes to exchange rates update the converted amount on all records except closed opportunities.

C.  

If any issues arise during implementation, Multiple Currencies can be disabled.

Discussion 0
Question # 3

The sales director at Universal Containers is concerned the percentage of all opportunities marked Closed Won is lower than expected. Historically, qualified leads must have a budget that is at

least $10,000. The director wants sales reps to prioritize high-value prospects.

Which action should a consultant recommend to meet the requirement?

Options:

A.  

Use an approval process upon lead conversion when the budget is over $10,000.

B.  

Map the Lead Budget field to an Opportunity Revenue field.

C.  

Map the Lead Budget field to an Opportunity Amount field on the Opportunity.

Discussion 0
Question # 4

Northern Trail Outfitters (NTO) wants to start tracking orders accounts in Sales Cloud. NTO has hired a consultant to complete the project.

What should the consultant take into account when implementing sales orders?

Options:

A.  

Contract Number is a required field on the Order page layout.

B.  

Order line items can be added or removed after an order is activated.

C.  

Orders can be activated for active and inactive contracts.

Discussion 0
Question # 5

Universal Containers recently implemented Sales Cloud. Stakeholders want insights into how logging interactions with customers impacts the number of won sales deals.

Which report should the consultant create to meet the requirement?

Options:

A.  

Closed Won Opportunities by the sales team

B.  

Closed Won Opportunities by Account

C.  

Closed Won Opportunities with Activities

Discussion 0
Question # 6

After a project deployment, several bugs were identified by end users and prioritized by the project team.

How should a consultant resolve these issues?

Options:

A.  

Build out the issue resolution release in a development sandbox.

B.  

Perform user acceptance testing (UAT) In a development sandbox.

C.  

Build out the issue resolution release in the staging environment.

Discussion 0
Question # 7

A consultant is working with Cloud Kicks (CK) on its initial Sales Could implementation. CK wants its sales reps to be able to use Sales Cloud to track accounts, contacts, and opportunities before its

global conference in 4 months.

What should the consultant recommend to meet the requirement?

Options:

A.  

Set obtainable metrics, goals, and milestones before the conference.

B.  

Implement Sales Cloud out of the box and iterate before the conference.

C.  

Reduce the scope and deploy Accounts and Contacts before the conference.

Discussion 0
Question # 8

How can a consultant determine which capabilities of a Sales Cloud implementation are required during the Discovery phase?

Options:

A.  

Demo Sales Cloud to end users.

B.  

Establish KPIs for end users.

C.  

Observe end users.

Discussion 0
Question # 9

The Contact Us form on the Cloud Kicks website creates leads that sales reps need to contact in a timely manner. The VP of sales wants to know when the lead status is still new a day after the

lead was created. Sales reps want a simple way to contact these leads.

Which action should the consultant take to meet the requirements?

Options:

A.  

Create a Lead list view filtered for " Lead created date not equal to TODAY” and " Status equals new " .

B.  

Create a Lead escalation rule with criteria “Lead created date not equal to TODAY " and " Status not equal to new”.

C.  

Create a dynamic report with a filter where “Lead created date is equal to TODAY " and “Status equals new " ,

Discussion 0
Question # 10

Cloud Kicks (CK) is planning to use Person Accounts to maintain information on its retail customers. CK likes to track connections among customers to capture household relationships, referrals, and so on. One customer can have many relationships.

What should a consultant consider when implementing Person Accounts and supporting many relationships between customers in Salesforce?

Options:

A.  

Use Contact for retail customers and use Accounts to maintain relationships.

B.  

Enable Contacts to Multiple Accounts to create indirect relationship between two or more Person Accounts.

C.  

Create a custom field to establish relationships and create hierarchies among Person Accounts.

Discussion 0
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