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Sales-Cloud-Consultant Practice Questions

Salesforce Certified Sales Cloud Consultant (Sales-Con-201)

Last Update 2 days ago
Total Questions : 190

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Question # 11

A consultant has successfully deployed Sales Cloud at Cloud Kicks.

What is the final step in completing an engagement?

Options:

A.  

Activate users in the system.

B.  

Validate the implementation.

C.  

Obtain stakeholder sign-off.

Discussion 0
Question # 12

Universal Containers uses Sales Territories and is working with a consultant to reassign Accounts into new territories.

Which attribute of Sales Territories should the consultant consider when developing the new territory model?

Options:

A.  

The system administrator profile is required to run territory planning reports.

B.  

A model must be activated in order to view reassigned accounts.

C.  

All Account assignment rules should be run when the model state is set to Planning.

Discussion 0
Question # 13

Universal Containers is using Collaborative Forecasts and wants to show sales reps their individual numbers for opportunities they are predicted to win based on amounts for all forecast categories

over the next quarter.

What should a consultant recommend to meet this requirement?

Options:

A.  

Use a formula field based on the forecast category.

B.  

Add the Forecast Summary component to the page.

C.  

Enable Cumulative Forecast Rollups.

Discussion 0
Question # 14

Predefined groups of sales reps work collaboratively on Accounts in the Cloud Kicks (CK) sales model. Each group is also responsible for specific accounts. CK has organization-wide default access set to Public Read/Write for Accounts. CK discovered this caused issues with data quality where reps edited accounts outside their scope of responsibility. CK wants to allow reps to view any account, but restrict editing to only reps who are responsible for those specific accounts.

Which step should a consultant recommend to allow reps to continue to collaborate while eliminating incorrect edits?

Options:

A.  

Create an Account sharing rule to grant Read/Write access to all accounts.

B.  

Change Account organization-wide defaults to Public/Read-Only.

C.  

Change Account organization-wide defaults to Private.

Discussion 0
Question # 15

The sales director of retail products at Cloud Kicks wants to allow sales reps to clone orders to avoid repetitive tasks.

Which guideline should a consultant consider when cloning an order with products?

Options:

A.  

A cloned order must have a later end date from the associated contract.

B.  

A cloned order must be associated with the same contract as the original order.

C.  

A cloned order ' s start date must fall between the associated contract ' s start and end dates.

Discussion 0
Question # 16

Cloud Kicks is running a campaign for the Shoe of the Month club. Sales management wants to use Campaign Influence features with Opportunities to attribute a percentage of success to Influential campaigns.

Which feature will allow for revenue share with standard and custom attribution models?

Options:

A.  

Create a reporting snapshot for Campaign Influence.

B.  

Customizable Campaign Influence for reporting.

C.  

Create a formula field to track Campaign Influence.

Discussion 0
Question # 17

Cloud Kicks manages prospects for lead generation in a marketing application.

To ensure data quality, which prospects should the consultant migrate from the marketing application to lead records?

Options:

A.  

All prospects

B.  

Contacted prospects

C.  

Qualified prospects

Discussion 0
Question # 18

Cloud Kicks (CK) recently implemented Einstein Opportunity Scoring in its production org. CK is using the Amount field in its Opportunity Scoring model.

What will a user without access to the Amount field on the Opportunity object observe?

Options:

A.  

The Amount field will display an error in the contributing factors section.

B.  

The Opportunity Score field and the Amount field will be hidden for that user.

C.  

The Amount field will be hidden from the contributing factors section.

Discussion 0
Question # 19

A sales rep owns an opportunity and can view the associated account, but is unable to view contacts on that account.

What should the consultant recommend to allow Account owners to selectively share an Account ' s Contacts with Opportunity owners?

Options:

A.  

Add Opportunity owners to the Opportunity Team and configure Contact sharing.

B.  

Add Opportunity owners to the Account Team and configure Contact sharing.

C.  

Transfer Contact ownership from themselves to the Opportunity owner.

Discussion 0
Question # 20

The sales manager at Universal Containers has noticed that sales teams are having trouble understanding who should own an Opportunity. Sales teams base their sales opportunities on

assignments to specific ZIP codes.

Which solution should the consultant recommend?

Options:

A.  

Sharing Rules

B.  

Sales Territories

C.  

Account Teams

Discussion 0
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