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Sales-Cloud-Consultant Practice Questions

Certified Salesforce Sales Cloud Consultant (SP25)

Last Update 3 days ago
Total Questions : 190

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Question # 51

Cloud Kicks (CK) is starting to plan its first Salesforce Release. CK would like to put together a comprehensive preview of the release to communicate the upcoming changes and new features

to the leadership team, stakeholders, and end users. CK has asked a consultant for guidance.

Which option should the consultant recommend?

Options:

A.  

Release in a Box

B.  

Release Matrix

C.  

Release Notes

Discussion 0
Question # 52

Cloud Kicks (CK) has an external enterprise resource planning (ERP) system that stores product order information.

CK wants to view those orders as a related list on the Account record in real time.

Which best practice should the consultant recommend?

Options:

A.  

Create a Lightning component, Get the real-time product order Information from the ERP system using a REST integration. Add the component to the account page.

B.  

Create a custom product order information object. Run a nightly batch job to get details from the ERP system. Add the custom object as a related list on the Account.

C.  

Implement Salesforce Connect and an external object to get real-time product order information. Add the external object as a related list on the Account.

Discussion 0
Question # 53

Universal Containers (UC) does business with a contact associated with a specific account with the contact role of executive.

The contact is also on the board of a nonprofit that has requested a charitable donation from U

C.  

UC wants to track the contact on both accounts.

What is the most efficient solution that the consultant should implement to meet the requirement?

Options:

A.  

Create a new lookup field on the Contact record.

B.  

Create a new Contact record related to the nonprofit account.

C.  

Enable the Contact to Multiple Accounts feature.

Discussion 0
Question # 54

Cloud Kicks (CK) recently finished a redeployment of its Lightning pages. CK users report that Lightning pages are loading slowly. CK management wants to consider the impact this has on adoption.

What should the consultant recommend that CK use to evaluate Lightning pages?

Options:

A.  

Data Integration Metric

B.  

Performance Analysis for App Builder

C.  

Real-Time Event Monitoring

Discussion 0
Question # 55

Cloud Kicks wants its sales operations team to place orders United States customers in Sales Cloud. The sales ops team needs calculate sales tax on the orders. Sales tax is a complex calculation based on tax law that may change at any time.

What should the consultant recommend to meet the requirement?

Options:

A.  

An app from AppExchange

B.  

formula field on the Order object

C.  

screen flow for orders

Discussion 0
Question # 56

The leadership team at Cloud Kicks wants to improve the rate of user adoption of Sales Cloud.

Which option should the consultant recommend?

Options:

A.  

Add Approval processes to enforce data standards.

B.  

Conduct a requirements workshop to gather user stories.

C.  

Use a collaboration tool to gather feedback from users.

Discussion 0
Question # 57

Universal Containers (UC) hired a consulting company to implement Sales Cloud. This will be the third CRM application UC has used in the past years. Employees have failed to adopt the previous two applications.

Which step should be part of UC's plan to help drive adoption of Sales Cloud?

Options:

A.  

Identify change management champions.

B.  

Implement User Acceptance Testing (UAT).

C.  

Revoke user access to legacy systems.

Discussion 0
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