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ADM-201 Practice Questions

Salesforce Certified Platform Administrator (Plat-Admn-201)

Last Update 1 day ago
Total Questions : 150

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Our free Salesforce Administrator practice questions crafted to reflect the domains and difficulty of the actual exam. The detailed rationales explain the 'why' behind each answer, reinforcing key concepts about ADM-201. Use this test to pinpoint which areas you need to focus your study on.

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Question # 11

An administrator at Cloud Kicks has a flow in production that is supposed to create new records.

However, no new records are being created.

What could the issue be?

Options:

A.  

The flow is read only.

B.  

The flow is inactive.

C.  

The flow URL is deactivated.

D.  

The flow trigger is missing.

Discussion 0
Question # 12

Northern Trail Outfitters has a new flow that automatically sets the field values when a new

account is created. That the flow is launched by a process, But the flow is not working properly.

What should administrator do to identify the problem?

Options:

A.  

Use the native debug feature in the flow builder.

B.  

Review debug logs with the login level.

C.  

View the setup audit Trail and review for errors.

D.  

Setup Email logs and review the send error log.

Discussion 0
Question # 13

When a Sales rep clicks a button on an opportunity, a simple discount calculator screen should be

launched.

Which automation tool should an administrator use to build this discount calculator screen?

Options:

A.  

Flow Builder

B.  

Workflow Rule

C.  

Platform Event

D.  

Process Builder

Discussion 0
Question # 14

Cloud Kicks (CK) stores information about specific customers in Contacts and information about shoes and accessories in a custom Merchandise object.

What should the CK administrator use to represent that Contact can be interested in multiple pieces of Merchandies?

Options:

A.  

Hierarchy column

B.  

Lookup filter

C.  

Formula field

D.  

Junction object

Discussion 0
Question # 15

The administrator at Ursa Major Solar has been asked to change the work Item and Project Custom

Object Relationship from a master detail to a Lookup.

Which Scenario Could prevent the administrator from fulfilling this requirement?

Options:

A.  

A junction object is required to support the lookup.

B.  

The lookup field in all the records contains a value.

C.  

The Look-Up field is required for Saving Records.

D.  

Roll-Up summary field sexist on the master object.

Discussion 0
Question # 16

An Administrator at DreamHouse Realty wants an easier way to assign an agent capacity and

skill set. Which feature should the administrator enable to meet this requirement?

Options:

A.  

Knowledge Management.

B.  

Omni-Channel

C.  

Escalation Rules

D.  

Territory Management

Discussion 0
Question # 17

Customer service accesses articles with the Knowledge Lightning component on the Service Cloud Console. Billing department users would like similar functionality on the case record without using the console.

How should the administrator configure this request?

Options:

A.  

Add the knowledge component to the page layout.

B.  

Add the Knowledge component list to the page layout.

C.  

Add the Knowledge related list to the page layout.

D.  

Add the knowledge related list to the record page

Discussion 0
Question # 18

The administrator at AW Computing wants to send off client welcome tasks and a welcome email to

the primary contact automatically when an Opportunity is Closed won.

What automation tool best accomplishes this?

Options:

A.  

Validation Rule

B.  

Outbound Message

C.  

Approval Process

D.  

Process Builder

Discussion 0
Question # 19

Northern trail Outfitter wants to use contract hierarchy in its or to display contact association.

What should the administrator take into consideration regarding the contact hierarchy?

Options:

A.  

Contacts displays in the contact hierarchy are limited to record-level access by User.

B.  

Contact Hierarchy is limited to only 3,000 contacts at one time.

C.  

Customizing hierarchy columns changes the recently viewed Contacts list view.

D.  

Sharing setting are ignored by contacts displayed in the Contact Hierarchy.

Discussion 0
Question # 20

An administrator at Cloud Kicks wants to deactivate a User who has left the company.

What are two reasons that would prevent a user from being deactivated?

Choose 2 answers

Options:

A.  

The use is part of a territory hierarchy.

B.  

The User is in a Custom hierarchy field.

C.  

The User is assigned in workflow email alert.

D.  

The User is the highest role in the role hierarchy

Discussion 0
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