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Free Apple Device Support Exam (SUP-2026) Practice Questions

Question # 11

While setting up a new iPad from their organization, a user notices that several setup screens are missing. What is the most likely reason?

Options:

A.  

The iPad failed to activate during setup.

B.  

The device was released from Apple School Manager.

C.  

The organization’s MDM solution is managing Setup Assistant.

D.  

The user selected “Skip all setup screens”.

Discussion 0
Question # 12

Which type of information can you review in System Information?

Options:

A.  

Analytics data that was sent to Apple

B.  

Results after running System Diagnostics

C.  

Results after running Apple Diagnostics

D.  

Results from Crash Reports

Discussion 0
Question # 13

Which feature isn’t available with a Managed Apple Account?

Options:

A.  

iCloud Keychain

B.  

iCloud Drive

C.  

News

D.  

Health

Discussion 0
Question # 14

A user can’t open an app on their iPhone. Which two methods help them open the app? (Select two.)

Options:

A.  

Force the app to close and reopen.

B.  

Correct errors in Settings > Apps > [app name].

C.  

Tap and hold the app, then choose Relaunch from the shortcut menu.

D.  

Delete the app, then redownload it.

E.  

Edit Location Access settings for the app.

Discussion 0
Question # 15

Which two Continuity features work when a user is signed in with different Apple Accounts on two devices? (Select two.)

Options:

A.  

Handoff

B.  

AirDrop

C.  

AirPlay to Mac

D.  

Sidecar

E.  

Auto Unlock

Discussion 0
Question # 16

How can you enlarge the view on your Mac using an accessibility feature?

Options:

A.  

Use Increase Transparency.

B.  

Use Zoom.

C.  

Use Assistive Touch.

D.  

Use Magnifier.

Discussion 0
Question # 17

Which of these would you need to use Continuity features?

Options:

A.  

Siri turned on for all devices

B.  

All devices connected to the same SSID

C.  

Wi-Fi turned on for all devices

D.  

All devices signed in to a different Apple Account

Discussion 0
Question # 18

Which setting should you turn off to stop your iPhone from automatically joining a network you no longer use?

Options:

A.  

Ask to Join Networks

B.  

Auto-Link

C.  

Preferred Networks

D.  

Auto-Join

Discussion 0
Question # 19

How do you view details about your Wi-Fi connection on a Mac?

Options:

A.  

Option-click the Wi-Fi status menu in the menu bar.

B.  

Option-click the Wi-Fi status in System Settings > Network.

C.  

Control-click the Wi-Fi status menu in the menu bar.

D.  

Control-click the Wi-Fi status in System Settings > Network.

Discussion 0
Question # 20

You try to start a Mac in macOS Recovery. The Mac has FileVault turned on. Which additional step or steps must you complete to access macOS Recovery?

Options:

A.  

Mount the volume in Disk Utility, and enter the administrator password.

B.  

Select an administrator, then provide the account password.

C.  

Enter the administrator’s six-digit MFA code after it arrives.

D.  

Enter the administrator’s Recovery Lock password.

Discussion 0

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