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Apple-Device-Support Practice Questions

Apple Device Support Exam (SUP-2025)

Last Update 2 days ago
Total Questions : 216

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Question # 31

Where in Settings can you review configuration profiles?

Options:

A.  

General > Privacy & Security

B.  

Profiles > Remote Management

C.  

General > VPN & Device Management

D.  

Privacy & Security > Profiles

Discussion 0
Question # 32

What are other requirements for iCloud backups to occur automatically when connected to a powersource?

Options:

A.  

Fully charge the device and turn on iCloud Backup in General > iPhone Storage.

B.  

Connect to Wi-Fi and lock the screen.

C.  

Connect to Wi-Fi and unlock the screen.

D.  

Fully charge the device and turn on iCloud in General > Backup.

Discussion 0
Question # 33

A user’s Mac and iPhone are both signed in to the same Managed Apple Account. The user restarted both devices, but Instant Hot-spot doesn’t connect. Which method should the user try next to solve the issue?

Options:

A.  

Go to General > Transfer or Reset iPhone, tap Reset, then tap Reset Network Settings.

B.  

Go to Personal Hotspot, and set “Allow Others to Join”.

C.  

Go to Cellular > Cellular Data Options, then turn on Data Roaming.

D.  

Go to Cellular > Cellular Data Options, then set Data Mode to Allow More Data on 5

G.  

Discussion 0
Question # 34

How does a private Wi-Fi address help keep your privacy?

Options:

A.  

It requires that applications request access before being allowed to send traffic on the network.

B.  

It generates a new MAC address for each network you connect to.

C.  

It prohibits non-App Store applications from providing location-based suggestions.

D.  

It restricts MAC addresses to prevent unauthorized devices from connecting to your network.

Discussion 0
Question # 35

Where can you view the amount of memory that apps are using?

Options:

A.  

Console

B.  

Apple Diagnostics

C.  

System Information

D.  

Activity Monitor

Discussion 0
Question # 36

Your organization enabled MAC address filtering on its network. Which setting would prevent iPhone from connecting to the network?

Options:

A.  

Limit IP Address Tracking is turned on.

B.  

Private Wi-Fi Address is turned on.

C.  

Low Data Mode is turned on.

D.  

Location Services is turned on.

Discussion 0
Question # 37

A user reports that the keyboard on their Mac needs replacement. They say about 10 keys on the right side of the keyboard are producing incorrect characters when pressed. What is the most likely explanation?

Options:

A.  

Game Mode is active.

B.  

Mouse Keys is active.

C.  

The keyboard needs replacement.

D.  

Sticky Keys is active.

Discussion 0
Question # 38

A user can’t open an app on their iPhone. Which two methods help them open the app? (Select two.)

Options:

A.  

Force the app to close and reopen.

B.  

Correct errors in Settings > Apps > [app name].

C.  

Tap and hold the app, then choose Relaunch from the shortcut menu.

D.  

Delete the app, then redownload it.

E.  

Edit Location Access settings for the app.

Discussion 0
Question # 39

What command gives you the ability to set, change, and reset privacy permissions for a single app or all apps?

Options:

A.  

tccutil

B.  

dscl

C.  

ifconfig

D.  

Sysadminctl

Discussion 0
Question # 40

Your MDM administrator set a Recovery Lock on your supervised MacBook Pro. What additional steps must you complete to start your MacBook Pro in macOS Recovery?

Options:

A.  

Enter the Recovery Lock password in System Settings > General > Startup Disk, then restart.

B.  

Take the Mac to an Apple Authorized Service Provider with proof of purchase.

C.  

When prompted, enter the recoveryOS password.

D.  

When prompted, enter the Bypass Key.

Discussion 0
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