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Free Apple Device Support Exam (SUP-2026) Practice Questions

Question # 21

Which of these actions should you take if an alert appears after you install a system extension?

Options:

A.  

Open System Information to notarize the extension.

B.  

Contact the developer for extension support.

C.  

Use Migration Assistant to update the extension to be compatible with the current version of macOS.

D.  

Start up the Mac in safe mode, and reinstall the extension.

Discussion 0
Question # 22

Your organization enabled MAC address filtering on its network. Which setting would prevent iPhone from connecting to the network?

Options:

A.  

Limit IP Address Tracking is turned on.

B.  

Private Wi-Fi Address is turned on.

C.  

Low Data Mode is turned on.

D.  

Location Services is turned on.

Discussion 0
Question # 23

You install software that contains a system extension on a Mac. An alert appears. What should you do?

Options:

A.  

Restart the Mac in Safe Mode, and use Control Center to reinstall the extension.

B.  

Use System Information to inspect and notarize the extension, then restart the Mac.

C.  

Open Migration Assistant, and update the extension to be compatible with the current version of macOS.

D.  

Open Privacy & Security settings, allow the extension, and restart the Mac.

Discussion 0
Question # 24

A user began an AirDrop transfer. The user left before the transfer completed. What change can you make in Settings so future transfers can complete?

Options:

A.  

Go to General > AirDrop, then turn on Use Cellular (or Mobile) Data.

B.  

Go to General > AirPlay & Continuity, then turn on Handoff.

C.  

Go to General > AirDrop, then turn on Bringing Devices Together.

D.  

Go to VPN > Disconnect, then restart the transfer.

Discussion 0
Question # 25

Which two data types can be included only when you create an encrypted iPhone backup to a Mac? (Select two.)

Options:

A.  

Device passcode

B.  

Face ID

C.  

Health data

D.  

Saved passwords

E.  

Wallet

Discussion 0
Question # 26

How do you start your MacBook Pro in macOS Recovery?

Options:

A.  

Press and hold Command-Option-R until “Loading startup options” appears. Enter an administrator password, then click the macOS Recovery icon.

B.  

Press and hold the power button until “Loading startup options” appears, click Options, then click Continue.

C.  

Hold down the Power-Shift-Control-Option keys, then choose macOS Recovery.

D.  

Press the power button, then immediately press and hold Command-R.

Discussion 0
Question # 27

Which feature limits what a root user can do to macOS?

Options:

A.  

XProtect

B.  

Full Disk Access

C.  

System Integrity Protection

D.  

Secure Enclave

Discussion 0
Question # 28

Which Console report details events while macOS is being used?

Options:

A.  

Crash Reports

B.  

Diagnostic Reports

C.  

Spin Reports

D.  

system.log file

Discussion 0
Question # 29

Where in System Settings can you review configuration profiles?

Options:

A.  

Control Center > VPN

B.  

Privacy & Security > App Management

C.  

Users & Groups > Network Account Server

D.  

General > Device Management

Discussion 0
Question # 30

Your MDM administrator set a Recovery Lock on your supervised MacBook Pro. What additional steps must you complete to start your MacBook Pro in macOS Recovery?

Options:

A.  

Enter the Recovery Lock password in System Settings > General > Startup Disk, then restart.

B.  

Take the Mac to an Apple Authorized Service Provider with proof of purchase.

C.  

When prompted, enter the recoveryOS password.

D.  

When prompted, enter the Bypass Key.

Discussion 0

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