Free Apple Device Support Exam (SUP-2026) Practice Questions

A.  

The message " This iPhone is supervised and managed by organization name. " appears above the Apple Account area in Settings.

B.  

The message " This iPhone is supervised and managed by organization name. " appears in Settings > General > VPN & Device Management.

C.  

The status " Supervised " displays below Device Management in Settings > General > About.

D.  

The Supervised flag appears next to each setting that ' s supervised.

A.  

Private

B.  

Captive

C.  

Public

D.  

Guest

A.  

Restart the device in DFU mode.

B.  

Turn off Find My before you try to restore.

C.  

Try to restore on a different Wi-Fi network.

D.  

Sign out of your Apple Account on the device.

A.  

It turns on Wi-Fi and Bluetooth automatically to determine your device’s location.

B.  

It limits app access to Apple services only.

C.  

It gives websites unrestricted access to all data shared with apps.

D.  

It allows apps, websites, and system services to ask permission to use your device’s location.

A.  

Subscribing to Apple Music

B.  

Using FaceTime and Messages

C.  

Accessing iCloud+ services

D.  

Enrolling a device in device management

A.  

iPhone has Low Power Mode turned off.

B.  

Wi-Fi Assist is turned on.

C.  

iPhone has Do Not Disturb turned off.

D.  

iPhone is in an area with cellular coverage.

A.  

Only supervised devices lose app features when Location Services is turned off.

B.  

Location Services affects only device tracking and doesn ' t impact app features.

C.  

Some apps require Location Services for full app functionality.

D.  

Disabling Location Services blocks only Apple system apps, not third-party apps.

A.  

It automatically reports damaged hardware components before you call.

B.  

It grants Apple Support remote access to your Mac.

C.  

It encrypts all user data and uploads it to iCloud for Apple to review.

D.  

You can send it to assist the support technician with system configuration details.

A.  

Downloading files from external storage devices

B.  

Installing apps from the App Store without user approval

C.  

Permitting software to select a startup disk

D.  

Saving documents outside the user’s home folder

A.  

The feature isn’t supported on the wireless plan.

B.  

Low Power Mode is turned on.

C.  

Wi-Fi Assist is turned off.

D.  

The feature is available only on a 5G network.