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CRT-251 Salesforce Certified Sales Cloud Consultant (Sales-Con-201) is now Stable and With Pass Result | Test Your Knowledge for Free

CRT-251 Practice Questions

Salesforce Certified Sales Cloud Consultant (Sales-Con-201)

Last Update 1 day ago
Total Questions : 190

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Question # 11

Sales leadership at Universal Containers is concerned that sales reps are negotiating deals with contacts without the authority to make a

decision, resulting in lost deals.

What should the consultant recommend to resolve the issue?

Options:

A.  

Allow sales reps to mark the contact on each opportunity as “Primary” to indicate the decision maker.

B.  

Require sales reps to add the stakeholder as the decision maker on each opportunity before the rep can progress the stage.

C.  

Enable Opportunity Teams so sales reps can track the decision maker for each opportunity.

Discussion 0
Question # 12

Prospects at Cloud Kicks are exposed to many different marketing activities. In most cases, a combination of several different activities result in a successful sale.

How should the consultant configure Salesforce to track which marketing activities influenced the customer to make a purchase?

Options:

A.  

Implement Customizable Campaign Influence.

B.  

Create a junction object between Campaign and Opportunity.

C.  

Use Surveys to request the information from the customer.

D.  

Make the Primary Campaign Source required.

Discussion 0
Question # 13

Cloud Kicks (CK) uses Collaborative Forecasts and has a custom currency field, Discount, on Opportunity that allows sales reps to record when they give a discount on an opportunity. CK just added a new business unit to Salesforce. Managers in the new business unit report that their forecasts are accurate but they are unable to see the discount amount in the Opportunity list in Collaborative Forecasting.

What should a consultant do to resolve the issue?

Options:

A.  

Add a new discount field for the new business unit.

B.  

Check the field level security for the managers' profile.

C.  

Add the Discount field to the Sales Path for the managers.

D.  

Use a validation rule to ensure that a discount is entered.

Discussion 0
Question # 14

The Cloud Kicks global sales teams are distributed across regions. Sales leadership wants to give access to dashboards based on region. For example, users within the region should have access to regional dashboards while the leadership team should have access to global dashboards.

What should the consultant recommend meeting this requirement?

Options:

A.  

Create Dashboard folders for each regional sales team and one Dashboard folder for the leadership and team.

B.  

Create one Dashboard folder for all regional sales teams and one Dashboard folder for the leadership team.

C.  

Create one Dashboard folder for all regions for sales and leadership teams with View access.

D.  

Create region-based sales groups, one leadership group, and one Dashboard folder with View access.

Discussion 0
Question # 15

Cloud Kicks (CK) is starting to plan its first Salesforce Release. CK would like to put together a comprehensive preview of the release to communicate the upcoming changes and new features to the leadership team, stakeholders, and end users. CK has asked a consultant for

guidance.

Which option should the consultant recommend?

Options:

A.  

Release Matrix

B.  

Release Notes

C.  

Release in a Box

Discussion 0
Question # 16

Good Kicks has the goal of generating high-quality leads by implementing Sales Cloud.

Which metrics should the consultant analyze to determine the success of this goal?

Options:

A.  

Total number of Leads created by a Sales Rep

B.  

Lead to Opportunity Conversion Rate

C.  

Lead to Quote Conversion Rate

D.  

Total number of Leads by source

Discussion 0
Question # 17

Cloud Kicks (CK) has a private Opportunity sharing model and leverages Opportunity teams to extend sharing. Occasionally, a team member's access needs to be removed due to

changes in sales structure.

How can CK revoke Opportunity team access on an ad-hoc basis?

Options:

A.  

REVISE

B.  

REVISE

C.  

Remove the user's Opportunity team member.

C.  

Remove the Opportunity team related list from page layouts.

Discussion 0
Question # 18

Cloud Kicks has a Web-to-Lead form on its website. Following an update to the form to add new picklist values, some leads are routing to the

default lead owner.

What should the consultant validate when troubleshooting the issue?

Options:

A.  

The picklist values are part of Lead assignment rule criteria.

B.  

A new web-to-lead form needs to be created to reflect the new picklist values.

C.  

Picklist values are included in only one rule entry.

Discussion 0
Question # 19

Cloud Kicks (CK) recently completed the first phase of its Sales Cloud implementation. In the next phase, one factor that consultants are considering is whether any of CK's 500 sales agents are using a mobile device or a browser to access Salesforce.

What should the consultants do to efficiently analyze how users are logging in to Salesforce?

Options:

A.  

Review the login history on the user record.

B.  

Create a custom report on the User object.

C.  

Create a User report and filter by login Subtype.

Discussion 0
Question # 20

The sales team at Cloud Kicks has been late meeting deadlines on a specific project

and has missed multiple project meetings.

What should the consultant recommend to the project manager?

Options:

A.  

Revisit the communication plan and set up more frequent touch points with the customer.

B.  

Setup a requirements workshop and get sign-off.

C.  

Write a solution design and get sign-off so the build phase can start.

D.  

Ask what the customer would like the solution to be and demo it to them at the end of the build phase.

Discussion 0
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