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Certified Six Sigma Black Belt

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Question # 81

Company ABC provides components directly to Company XYZ, which incorporates them into its product before selling that product to the general public. Company XYZ is considered what type of customer to Company ABC?

Options:

A.  

External

B.  

Internal

C.  

Final

D.  

Distributor

Discussion 0
Question # 82

Which of the following tools is a project management technique designed to determine communication protocols and level of involvement for key personnel when decisions are being made?

Options:

A.  

Toll-gate

B.  

Activity network diagram

C.  

Project charter review

D.  

RACI

Discussion 0
Question # 83

Which of the following examples is considered a continuous metric?

Options:

A.  

the highest grade level completed

B.  

the number of credit cards issued

C.  

A survey scale of 1, 2, 3, 4, 5

D.  

The hold time per incoming call

Discussion 0
Question # 84

A credit approval process has a Cp = 1.33 with a mean of 120 minutes and a tolerance of ±10 minutes. What does the short-term standard deviation have to be in order to achieve a Cp = 1.67?

Options:

A.  

1.00

B.  

1.25

C.  

2.00

D.  

2.50

Discussion 0
Question # 85

The following samples were drawn from the same stable process. If no other information is available, what estimated average (μ) and standard deviation (σ) should be used for the population?

Sample 1: n = 12, X̄ = 14.98, s = 1.54

Sample 2: n = 45, X̄ = 15.02, s = 1.49

Options:

A.  

μ = 14.98, σ = 1.49

B.  

μ = 14.98, σ = 1.54

C.  

μ = 15.02, σ = 1.49

D.  

μ = 15.02, σ = 1.57

Discussion 0
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