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BICSI Registered Communications Distribution Designer - RCDDv14.1

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Question # 1

The program director of a four-year program, estimated to require 600.000 person-days effort, notices that team morale has decreased over the last three months. The program is at a critical stage with 70% completion through the last phase. A number of defects are found that result in teams working additional hours. The program director requests that the program management office (PMO) gather metrics to monitor the situation

Which of the following metrics should the PMO capture on a monthly basis?

Options:

A.  

Billable hours charged to the program, non-billable hours charged to the program, quantity of defects per full-time equivalent (FTE)

B.  

Absenteeism rate staff turnover quantity of defects, total hours worked average number of FTEs

C.  

Amount of hours spent on rework of software coding retesting, and on non-rework activities

D.  

Absenteeism rate staff turnover and leave liability

Discussion 0
Question # 2

How many classes of telecommunications administration are there?

Options:

A.  

3

B.  

4

C.  

5

D.  

6

Discussion 0
Question # 3

A program includes the development and shipping of 12 million product units over the next year. However, one program supplier has a history of overestimating its planned volume, which puts the product launch at risk

What should the program manager do to monitor and control the supplier?

Options:

A.  

Use expert judgment and update the program procurement plan

B.  

Seek stakeholder approval of program procurement management activities

C.  

Examine performance reports, audits, and inspections

D.  

Review proposal evaluation criteria, risk analyses, and mitigation strategies

Discussion 0
Question # 4

The type of apparatus housed in ERs vary greatly in size, purpose and function. Which two of the following active equipment is included? (Choose two.)

Options:

A.  

Cross-connect facilities

B.  

Telecommunications equipment

C.  

Environmental controls

D.  

Lighting controls

E.  

Building system equipment

Discussion 0
Question # 5

Which of the following two items are examples of items associated with a submittal? (Select two options.)

Options:

A.  

Request tor permits

B.  

As-built

C.  

Shop Drawings

D.  

Product Data

E.  

Punch List

Discussion 0
Question # 6

The program selection committee presents several programs for approval:

Question # 6

Which program was selected based solely on a three-year return on investment?

Options:

A.  

Program A

B.  

Program B

C.  

Program C

D.  

Program D

Discussion 0
Question # 7

A software development program will launch iterative versions of new software called Alpha over two years Following that, a program will be released to the program team and developers to create new software called Beta While the program manager prepares the program closure plan tor Alpha, the program sponsor expresses concern about its support after program closure.

What should the program manager do as part of Alpha's program closure plan?

Options:

A.  

Execute the transition plan and Include Knowledge transfer to transition Alpha support to operations

B.  

Keep the Alpha program open until support is no longer required, then execute program closure

C.  

Adjust Alpha's exit criteria to ensure its support is included in the Beta program

D.  

Document the program closure procedure to ensure that resources are released from Alpha to develop Beta

Discussion 0
Question # 8

Which requirement does the ICT distribution designer provide to the Mechanical Engineer in charge of the HVAC design for a Telecommunication Space?

Options:

A.  

The heat load (BTU (calories/hour) of all equipment installed within the space

B.  

Location of the telecommunications own dedicated electrical distribution panel

C.  

The quantity and size of HVAC vents needed for the room

D.  

Location and size of condensate drain

Discussion 0
Question # 9

Communicating a project's design and technical specifications to the client and stakeholders is part of the ___________of the project.

Options:

A.  

scope of work

B.  

needs analysis

C.  

close out procedure

D.  

bidding phase

Discussion 0
Question # 10

A program manager prepares the program for review to secure funding by senior management. Which of the following must the program manager identify when creating the program charter?

Options:

A.  

Milestone dates, budget, and staff details that support it

B.  

Assumptions incorporated into the benefits management plan

C.  

Process within the organization that will be needed to deliver the product

D.  

Key decision makers or stakeholders in the program and their expectations and interests

Discussion 0
Question # 11

The chief executive officer (CEO) informs the program manager that the delivery dale for protect A must be compressed by two months to accommodate market needs Project A relies upon deliverables from projects B and

C.  

Which of the following should the program manager do first?

Options:

A.  

Direct the three project managers to crash their projects to allow project A the two months of scheduling needed

B.  

Review the program resource management plan with the three project managers emphasizing their critical paths and shared critical resources to understand the possibility of accelerating the schedule

C.  

Convene the change board to evaluate the cost benefit of the compression and the impact on the overall program

D.  

Engage the executive sponsor and program board to evaluate the CEO's request and determine if the project manager should act on it

Discussion 0
Question # 12

When preparing an upfront cost estimate, the ICT distribution designer MUST consider which two of the following fees? (Select two options.)

Options:

A.  

Taxes

B.  

Permits

C.  

Inspection

D.  

Licensing

E.  

Safety

Discussion 0
Question # 13

While setting up a program's infrastructure and plan, a program management team develops documents and processes that provide commonality and consistency throughout the program's components. What should the team also prepare, if not already provided by the organization's assets?

Options:

A.  

Breakdowns such as the program work breakdown structure (PWBS) component project milestones and budgets that transform top-level planning into fragments relevant to the components

B.  

Industry standards that provide guidance to the component project managers on how to adapt their detailed planning to the program's master plan

C.  

Documents that enable level-adequate aggregation and consolidation of component/program information and forecasting

D.  

Files, filing structures, and templates for knowledge repositories that contain centrally stored and commonly maintained program data

Discussion 0
Question # 14

A non-profit organization launched a program to reduce its dependence on regularly decreasing government funding sources. This program's goal was (o raise 50 percent of its operating expenses by selling its services to the for-profit sector. After three years, the goal was reached, deemed complete, and transitioned to operations. Eighteen months later, the organization discovers that its dependence on government funds has now increased to 80 percent, even though its operating budget has largely stayed the same

What should the program manager have done to avoid the issue of program benefits being unrealized after more than a year of implementation?

Options:

A.  

Developed program transition and benefits sustainment plans as part of the transition to operations

B.  

Had the operations manager follow the benefits management plan

C.  

Worked with the operations department after the program was transitioned

D.  

Completed the program a year earlier

Discussion 0
Question # 15

A request for proposal (RFP) yields a bid with a better delivery schedule and a lower cost, but originates from a vendor not on the prequalified vendor list During the final review of the RFPs the program manager is informed that the new bidder is a relative of the project manager. Although the bid meets all company policies, the program manager is concerned about a conflict of interest.

What should the program manager do?

Options:

A.  

Select the best bid from the prequalified vendor list

B.  

Accept the bid from the new vendor and document the decision.

C.  

Advise the sponsor of a possible conflict of interest prior to awarding the bid

D.  

Add the new vendor to the prequalified list and replace the project manager

Discussion 0
Question # 16

During the design phase, drawings for ICT communications spaces should be reviewed for Standards compliance and

Options:

A.  

cost projections.

B OSHA specifications

B.  

client requirements

C.  

equipment availability

Discussion 0
Question # 17

Exhibit:

Question # 17

In this future marina layout, assuming that there are fewer than 10 slips being cabled, what would be the pre-cabling guideline to follow for terminal A?

Options:

A.  

Installed one or two pair cables from the boat slips to a distribution terminal on the closest point of land.

B.  

Place distribution cable onto the dock and terminate in a suitable cabinet or enclosure. Install service drop to each boat slip.

C.  

Pre-cable each boat slip during construction.

D.  

For security, each install should be terminated in the patch panel/cross-connect at the dockmaster or marina office.

Discussion 0
Question # 18

You have just finished a design calling for 15 telecommunications outlets. You received word that the owner has increased his requirements by 40%. What size commercial DD (distribution device) is required to accommodate the increase?

Options:

A.  

660 mm (26 in)

B.  

1015 mm (40 in)

C.  

1346 mm (53 in)

D.  

1676 mm (66 in)

Discussion 0
Question # 19

A program is midway through the program delivery phase when a key stakeholder asks if the program is meeting its defined objectives.

How should the program manager demonstrate the program's progress"?

Options:

A.  

Define the key performance indicators (KPIs) for the program's outcome

B.  

Invite the key stakeholder to review the program charter and the program objectives

C.  

Provide additional program performance reports to the key stakeholder

D.  

Maintain the benefits register and provide it to the key stakeholder

Discussion 0
Question # 20

A component project of a program is completed, and will provide the intended incremental benefits. How should the program manager proceed with the component transition?

Options:

A.  

Update the program stakeholder engagement plan with stakeholders from the transition organization

B.  

Define the component protects business value in the benefits management plan

C.  

Update the program roadmap to reflect completion of a key end-point objective

D.  

Initiate a program change request to close out the component project

Discussion 0
Question # 21

A company is building a global monitoring network in 40 countries. The program completes the planning phase and a review is conducted of the program components' strategic alignment with the intended program and company goals. The review identifies issues that should be resolved to improve program progress. One of the issues identified is the lack of incorporation of both software and configuration management tools

Which of the following must be addressed?

Options:

A.  

Program performance monitoring and controlling

B.  

Program management information system (PMIS)

C.  

Program delivery management

D.  

Program roadmap

Discussion 0
Question # 22

A program manager for the construction of a ship reviews the program management plan with a shipyard representative. The shipyard representative indicates that while 65 percent progress was anticipated only 60 percent has been achieved

What should the program manager do to ensure benefits realization?

Options:

A.  

Conduct a program performance analysis based upon the deviation, and update the program business case to reflect the schedule delay

B.  

Inform the program sponsor and the steering committee of the delay, and validate the program business case

C.  

Analyze the impact of the delay, review risks, identify any corrective actions, and update the benefits management plan

D.  

Update the program schedule, and escalate the issue to the program management office (PMO) to accelerate shipyard work.

Discussion 0
Question # 23

You are designing a system requiring the transmission of data. Your system must perform higher than ________ kHz in order to do so.

Options:

A.  

4

B.  

8

C.  

10

D.  

16

E.  

32

Discussion 0
Question # 24

Program manager B leaves the program and program manager A takes over the program responsibilities Program manager A wants to ensure that all expected benefits of the program are realized.

What is used to assess the program cost/benefit justification?

Options:

A.  

Program charter

B.  

Benefits management plan

C.  

Program business case

D.  

Program scope statement

Discussion 0
Question # 25

Exhibit:

Question # 25

A pay telephone using coins needs to be installed in a public area. In the specifications, it is required that the telephone shall meet the ADA (American with Disabilities Act) requirement for front reach using a wheelchair. What will be the maximum reachable height or the value of "X"?

Options:

A.  

760 mm (30 in)

B.  

864 mm (34 in)

C.  

1170 mm (46 in)

D.  

1220 mm (48 in)

E.  

1370 mm (54 in)

Discussion 0
Question # 26

A program to implement a new payroll processing system at a healthcare company is nearing completion and is under budget. What should the program manager do next?

Options:

A.  

Request permission from the program governance board to initiate program closure activities

B.  

Present additional opportunities to the program sponsor

C.  

Apply the remaining budget to operational activities

D.  

Apply the remaining budget to deferred enhancement requests

Discussion 0
Question # 27

Identify the core switch(es) and server(s) of the data center in the diagram below by dragging the appropriate term into each box in the diagram.

Question # 27

Options:

Discussion 0
Question # 28

The program manager wants to increase the team's commitment to the program objectives. The program manager should do which of the following?

Options:

A.  

Work with the sponsor lo identify the organization's best practices

B.  

Work with the program stakeholders and program management office to identify the organization's best practices

C.  

Work with the program management office to identify the organization's best practices

D.  

Work with the sponsor, program stakeholders, and the program management office to identify the organization's best practices

Discussion 0
Question # 29

A company initiates a program to reorganize its sales and production departments. Three production departments are located at the three production plants next to the company's headquarters Five regional sales departments are located at different locations around the world.

At this stage of the program, what is the first step?

Options:

A.  

Develop a program work breakdown structure

B.  

Identify and quantify business benefits of the program

C.  

Determine and prioritize the various components of the program

D.  

Prepare a program organization chart covering both sales and production

Discussion 0
Question # 30

Before working on equipment, what is the FINAL step in the lockout/tagout (LOTO) procedure?

Options:

A.  

Verify the equipment controls are in the proper operating position.

B.  

Train workers to perform the LOTO process.

C.  

Apply appropriate tags both locally and remotely.

D.  

Confirm the device is de-energized by proving it will not run when started.

E.  

Confirm all unnecessary items have been removed from the area.

Discussion 0
Question # 31

Which of the following team members is responsible for ensuring compliance with me contract documents (CD)?

Options:

A.  

Owner

B.  

lCT Distribution Designer

C.  

Architect

D.  

Construction Manager (CM)

Discussion 0
Question # 32

A program will generate revenue for several years after it ends. The program manager and the operations manager, who are accountable for managing the benefits after program closure, are in disagreement. The operations manager is concerned that information necessary for managing the processes and benefits after program closure will be unavailable. The program manager expresses that managing the benefits after program closure is not within the scope and must be managed through the scope management plan.

What should the program sponsor do?

Options:

A.  

Direct the operations manager to allocate a resource to the program to ensure that knowledge transfer and process development occur before closure

B.  

Direct the operations manager to allocate the necessary resources to establish proper plans for accepting the benefits and processes after program closure.

C.  

Direct the program manager to develop the necessary plans to ensure benefits can be transitioned and sustained after program closure.

D.  

Direct the program manager to assess the impact of this change and follow the established change management process

Discussion 0
Question # 33

Which two of the following components are included in a backbone distribution system (BDS)? (Choose two.)

Options:

A.  

Work area outlets

B.  

Telecommunications enclosures

C.  

Equipment Cord

D.  

Equipment rooms

E.  

Horizontal Cable

Discussion 0
Question # 34

Component project managers create project management plans for all component projects in a program. The program manager notices that some project managers prefer one status report template while others prefer another

How should the program manager decide which template is appropriate?

Options:

A.  

Review the issue with the program management office (PMO) to determine which template to use

B.  

Review the issue with the project managers and come to mutual agreement on which template to use

C.  

Meet with the program governance board to select an appropriate template

D.  

Allow the component project managers to use their preferred templates

Discussion 0
Question # 35

You are designing distribution for a seven unit townhouse with in slab conduits. What is the MINIMUM number of 27 mm (1 in) rigid PVC Type 2 or metallic conduit that is required to satisfy distribution to each unit?

Options:

A.  

Three

B.  

Four

C.  

Five

D.  

Seven

E.  

Fourteen

Discussion 0
Question # 36

What is the FIRST step in quality evolution (focused on physical quality) when developing a quality plan?

Options:

A.  

Qualitative risk analysis

B.  

Client satisfaction

C.  

Conformance

D.  

Client value

E.  

Quantitative risk analysis

Discussion 0
Question # 37

What is the MAXIMUM length of continuous conduit allowed before a pull point or pull box needs to be installed?

Options:

A.  

≈15.20 m (50 ft)

B.  

≈22.90 m (75 ft)

C.  

≈30.50 m (100 ft)

D.  

≈45.70 m (150 ft)

Discussion 0
Question # 38

When responding to a submittal that has been rejected and/or has comments written by a reviewer, the ICT distribution designer may need to perform which two of the following actions? (Select two options.)

Options:

A.  

Request a Change Order from the client for the extra work performed.

B.  

Document the reviewer's status and/or comments

C.  

Review the contract requirements and revise the submittal to comply with these requirements

D.  

Request a variance from the contract requirements from the client.

E.  

Submit an alternate product in lieu of one that was previously submitted, even if it does not meet all of the contract requirements

Discussion 0
Question # 39

Which of the following is TRUE for tele communications spaces?

Options:

A.  

Maintain aim (3.28 ft) clearance between equipment and plumbing fixtures such as mop sinks

B.  

Plumbing piping not related to the support of the space should not pass through the space.

C.  

Relative humidity snail be maintained at 40% ± 5%.

D.  

Close proximity to water service is desired so consider locating the ER in the pipe chase.

Discussion 0
Question # 40

An RFQ usually provides more detail than RFP in selection material such as

Options:

A.  

delivery date

B.  

color

C.  

make

D.  

mounting option

Discussion 0
Question # 41

Alter a company's senior executive management meeting the CEO issues a mandate to automate a new-client on-boarding process that would effectively eliminate the current manual paper-based process. The assigned program sponsor selects a program manager

Both the program sponsor and the program manager must ensure that the program charier contains which of the following?

Options:

A.  

Justification, benefits management plan, scope, and resources needed

B.  

Justification, benefits strategy scope and resource management plan

C.  

Justification, outcomes, scope, and stakeholder considerations

D.  

Justification, benefits management plan, program business case and stakeholder considerations

Discussion 0
Question # 42

The marketing department of a firm has tasked the organization to design a structured cabling system allowing them to support either 10G6aseT or HDBASE-T. The budget requires that only one cable type be installed and that it be MINIMUM compliant. Of the following choices, what is the choice with the MINIMUM solution/solutions for the client?

Options:

A.  

Category 5e

B.  

Category 6

C.  

Category 6A

D.  

Category 7

Discussion 0
Question # 43

An IT program manager is concerned that a program is not achieving its defined incremental benefits due to a lack of delivery by the business team. The IT team has several dependencies on the business team throughout the program. However the business team does not report to the IT program manager and only two business team resources with the appropriate skills are available to complete the required program tasks.

To address this issue, what should the IT program manager do next?

Options:

A.  

Schedule a meeting with the business team to discuss transferring the two business team resources to the IT team, update the program risk register to include risk mitigation steps

B.  

Escalate the lack of commitment by the business team to the program steering committee: hire a new project resource to complete the required tasks; update the program risk register to Include risk mitigation steps

C.  

Review and clarify the business team's program roles and responsibilities determine the schedule impact on benefits Delivery direct the IT project manager to meet with the business team to ensure dependencies are understood and that the appropriate resources can be made available.

D.  

Modify the program milestone dates to include a larger contingency, determine the impact on the project implementation date, and update the benefits management plan

Discussion 0
Question # 44

Program A is dependent upon program B lo complete benefits sustainment for two benefits Program A is on track to meet program benefits However program B's program manager has just advised that program B has been closed.

What should program A's program manager update and review first with the stakeholders?

Options:

A.  

Benefits sustainment plan

B.  

Benefits register

C.  

Benefits management plan

D.  

Benefits transition plan

Discussion 0
Question # 45

An insurance company launches a program to consolidate the multiple systems used by its agents This program will benefit stakeholders by offering efficient policy administration processes, improved customer service and the ability to grow market share However, since the new program will also introduce new policies and pricing controls, some stakeholders are opposed to its implementation

To obtain consensus among stakeholders, what should the program manager do?

Options:

A.  

Ensure that the program considers organizational change management and outreach efforts to help convey program benefits

B.  

Identify stakeholders who are opposed to the program, and present them with the value of the program's benefits

C.  

Create focus groups representing different types of stakeholders and then meet with them at the program planning stage to hear their concerns

D.  

Ask the program sponsor to be the interface with stakeholders for all future communications

Discussion 0
Question # 46

As a project manager, what should the FINAL task be at of the end of each project?

Options:

A.  

A costing and billing review

B.  

Delivery of the final documentation

C.  

A lessons learned meeting

D.  

A sign off meeting with the owner

Discussion 0
Question # 47

A program management team is invited to a company's annual strategy planning session The CEO discusses the mission and vision of the organization, and how the strategic plan will create opportunities to fulfill them

How can the program manager use the company's vision to establish a program?

Options:

A.  

Define the program and component projects to enable the fulfillment ol strategic goals

B.  

Set the priority matrix and map the projects" priorities that will be included in the program

C.  

Define the program roadmap, and highlight the individual protects' benefits

D.  

identity program benefits that will enable the fulfillment of strategic goals

Discussion 0
Question # 48

A new component project is approved by the program governance board. The funding for this component project will be provided by an organization different from the organization funding the program

Would this be an acceptable funding arrangement?

Options:

A.  

Yes, only component projects may have different funding sources

B.  

Yes, the program and its components may have different funding sources

C.  

No. the program and the project must be funded by the same organization

D.  

No. component projects must be funded by program funds

Discussion 0
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