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700-651 Practice Exam Questions and Answers

Cisco Collaboration Architecture Sales Essentials (CASE)

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Total Questions : 60

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Question # 1

Which sales play focuses on B2B and B2C communication?

Options:

A.  

HR

B.  

facilities

C.  

entertainment

D.  

travel

Discussion 0
Question # 2

Which way to handle objections is the best?

Options:

A.  

Refuse to listen to objections.

B.  

Communicate value and benefits

C.  

Agree with objections to get the customer to trust you

D.  

Provide documentation on why their objections are invalid.

Discussion 0
Question # 3

Which options are the Cisco user-based license models?

Options:

A.  

Cisco UWL and Cisco UCL

B.  

Cisco WUL and Cisco CUL

C.  

Cisco Flex Plans

D.  

Cisco User Integration and Adoption Plans

Discussion 0
Question # 4

Which Customer Lifecycle touch point demonstrates commitment to the business objectives of a customer by suggesting complimentary solutions?

Options:

A.  

Maximize Customer Investment Value

B.  

Evaluate Expansion Opportunities

C.  

Identify Coverage Gaps

D.  

Capitalize on Renewals

Discussion 0
Question # 5

Which feature of SWSS eliminates the need to repurchase software licenses?

Options:

A.  

software updates

B.  

expert support

C.  

license portability

D.  

license updates

Discussion 0
Question # 6

Which option lists the components of Cisco Spark?

Options:

A.  

messaging and meeting

B.  

messaging, meeting, and collaboration

C.  

messaging, meeting and calling

D.  

messaging, calling, and collaboration

Discussion 0
Question # 7

Which ability do today's collaboration solutions offer to organizations?

Options:

A.  

to compartmentalize participants into unique meeting experiences

B.  

to separate video, audio, and web participants into multiple meeting experiences

C.  

to integrate video: audio, and web participants into a single, unified meeting experience

D.  

to migrate audio participants to video participants in a specific meeting experience

Discussion 0
Question # 8

How can you drive modernization within your customer's existing environment?

Options:

A.  

Hire an external consultant to convince the customer to modernize.

B.  

Provide support to end of sale products.

C.  

Remind customers that their competitors are modernizing.

D.  

Remind customers that they reduce operational risk by keeping current products with current support

Discussion 0
Question # 9

Which components of the on-premises collaboration solution offer IP firewall traversal for B2B and B2C calling?

Options:

A.  

Cisco Expressway Core and Expressway Edge

B.  

Cisco Telepresence Conductor

C.  

Cisco Telepresence Server

D.  

Cisco Unity Connection server

Discussion 0
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