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Network Management

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Question # 1

From the following answer choices, choose the type of clause or provision described in this situation.

The provider contract between Dr. Olin Norquist and the Granite Health Plan specifies a time period for the party who has breached the contract to remedy the problem and avoid termination of the contract.

Options:

A.  

Cure provision

B.  

Hold-harmless provision

C.  

Evergreen clause

D.  

Exculpation clause

Discussion 0
Question # 2

Salvatore Arris is a member of the Crescent Health Plan, which provides its members with a full range of medical services through its provider network. After suffering from debilitating headaches for several days, Mr. Arris made an appointment to see Neal Prater, a physician’s assistant in the Crescent network who provides primary care under the supervision of physician Dr. Anne Hunt. Mr. Prater referred Mr. Arris to Dr. Ginger Chen, an ophthalmologist, who determined that Mr. Arris’ symptoms were indicative of migraine headaches. Dr. Chen prescribed medicine for Mr. Arris, and Mr. Arris had the prescription filled at a pharmacy with which Crescent has contracted. The pharmacist, Steven Tucker, advised Mr. Arris to take the medicine with food or milk. In this situation, the person who functioned as an ancillary service provider is

Options:

A.  

Mr. Prater

B.  

Dr. Hunt

C.  

Dr. Chen

D.  

Mr. Tucker

Discussion 0
Question # 3

Most health plan contracts provide an outline of the criteria that a healthcare service must meet in order to be considered “medically necessary.” Typically, in order for a healthcare service to be considered medically necessary, the service provided by a physician or other healthcare provider to identify and treat a member’s illness or injury must be

Options:

A.  

Consistent with the symptoms of diagnosis

B.  

Furnished in the least intensive type of medical care setting required by the member’s condition

C.  

In compliance with the standards of good medical practice

D.  

All of the above

Discussion 0
Question # 4

The Sweeney Health Plan uses the discounted fee-for-service (DFFS) method to compensate some of its providers. Under this method of compensation, Sweeney calculates payments based on

Options:

A.  

The standard fees of indemnity health insurance plans, adjusted by region

B.  

The Medicare fee schedules used by other health plans, adjusted by region

C.  

Whichever amount is higher, the billed charge or the DFFS amount

D.  

Whichever amount is lower, the billed charge or the DFFS amount

Discussion 0
Question # 5

The method of pharmaceutical reimbursement under which a plan member obtains prescription drugs from participating network pharmacies by presenting proper identification and paying a specified copayment is the

Options:

A.  

Wholesale acquisition cost (WAC) approach

B.  

Reimbursement approach

C.  

Service approach

D.  

Cognitive approach

Discussion 0
Question # 6

The Walton Health Plan uses the fee-for-service pharmaceutical reimbursement approach known as the maximum allowable cost (MAC) method. If Walton’s MAC list specifies a cost of 8 cents per tablet for a particular drug but the participating pharmacy pays 10 cents per tablet for the drug, then Walton will be obligated to reimburse the pharmacy for

Options:

A.  

8 cents per tablet, but the pharmacy can bill the subscriber for the remaining 2 cents per tablet

B.  

8 cents per tablet, and the pharmacy cannot bill the subscriber for the remaining 2 cents per tablet

C.  

10 cents per tablet, but the pharmacy must refund the extra 2 cents per tablet to the subscriber

D.  

10 cents per tablet, and the pharmacy is not required to refund the extra 2 cents per tablet to the subscriber

Discussion 0
Question # 7

The Athena Medical Group has purchased from the Corinthian Insurance Company individual stop-loss insurance coverage for primary and specialty care services with a $5,000 attachment point and 10 percent coinsurance. One of Athena’s patients accrued $8,000 of medical costs for primary and specialty care treatment. In this situation, Athena will be responsible for paying an amount equal to

Options:

A.  

$300, and Corinthian is obligated to reimburse Athena in the amount of $2,700

B.  

$2,700, and Corinthian is obligated to reimburse Athena in the amount of $5,300

C.  

$5,300, and Corinthian is obligated to reimburse Athena in the amount of $2,700

D.  

$7,700, and Corinthian is obligated to reimburse Athena in the amount of $300

Discussion 0
Question # 8

The following statements are about the responsibilities that providers are expected to assume under most provider contracts with health plans. Select the answer choice containing the correct statement.

Options:

A.  

All health plans now include in their provider contracts a statement that explicitly places responsibility for the medical care of plan members on the health plan rather than on the provider.

B.  

According to the wording of most provider contracts, the responsibility of providers to deliver medical services to a plan member is not contingent upon the provider’s receipt of information regarding the member’s eligibility for these services.

C.  

Most health plans include in their provider contracts a clause which requires providers to maintain open communication with plan members regarding appropriate treatment plans, even if the services are not covered by the member’s health plan.

D.  

Most provider contracts require participating providers to discuss health plan payment arrangements with patients who are covered by the plan.

Discussion 0
Question # 9

A population’s demographic factors—such as income levels, age, gender, race, and ethnicity—can influence the design of provider networks serving that population. With respect to these demographic factors, it is correct to say that

Options:

A.  

higher-income populations have a higher incidence of chronic illnesses than do lowerincome populations

B.  

compared to other groups, young men are more likely to be attached to particular providers

C.  

a population with a high proportion of women typically requires more providers than does a population that is predominantly male

D.  

Health plans should not recognize, in either the design of networks or the evaluation of provider performance, racial and ethnic differences in the member population

Discussion 0
Question # 10

Health plan contract negotiations with an integrated delivery system (IDS) or a hospital are usually lengthier and more complex than negotiations with a single-specialty provider.

Options:

A.  

True

B.  

False

Discussion 0
Question # 11

For this question, if answer choices (A) through (C) are all correct, select answer choice (D). Otherwise, select the one correct answer choice. A credentials verification organization (CVO) can be certified to verify certain pertinent credentialing information, including

Options:

A.  

Liability claims histories of prospective providers

B.  

Hospital privileges of prospective providers

C.  

Malpractice insurance on prospective providers

D.  

All of the above

Discussion 0
Question # 12

From the following answer choices, choose the term that best matches the description.

Members of a physician-hospital organization (PHO) denied membership to a physician solely because the physician has admitting privileges at a competing hospital.

Options:

A.  

Group boycott

B.  

Horizontal division of territories

C.  

Tying arrangements

D.  

Concerted refusal to admit

Discussion 0
Question # 13

One reimbursement method that health plans can use for hospitals is the ambulatory payment classifications (APCs) method. APCs bear a resemblance to the diagnosis-related groups (DRGs) method of reimbursement. However, when comparing APCs and DRGs, one of the primary differences between the two methods is that only the APC method

Options:

A.  

is typically used for outpatient care

B.  

assigns a single code for treatment

C.  

applies to treatment received during an entire hospital stay

D.  

is considered to be a retrospective payment system

Discussion 0
Question # 14

Health plans are required to follow several regulations and guidelines regarding the access and adequacy of their provider networks. The Federal Employee Health Benefits Program (FEHBP) regulations, for example, require that health plans

Options:

A.  

Allow members direct access to OB/GYN services

B.  

Allow members direct access to prescription drug services

C.  

Provide access to Title X family-planning clinics

D.  

Provide average office waiting times of no more than 30 minutes for appointments with plan providers

Discussion 0
Question # 15

If a third party is responsible for injuries to a plan member of the Hope Health Plan, then Hope has a contractual right to file a claim for the resulting healthcare costs against the third party. This contractual right to recovery from the third party is known as

Options:

A.  

Subrogation

B.  

Partial capitation

C.  

Coordination of benefits

D.  

Aremedy provision

Discussion 0
Question # 16

Social health maintenance organizations (SHMOs) and Programs of All-Inclusive Care for the Elderly (PACE) are federal programs designed to provide coordinated healthcare services to the elderly. Unlike PACE, SHMOs

Options:

A.  

are reimbursed solely through Medicaid programs

B.  

provide extensive long-term care

C.  

are reimbursed on a fee-for-service basis

D.  

limit benefits to a specified maximum amount

Discussion 0
Question # 17

The Zephyr Health Plan identifies members for whom subacute care might be an appropriate treatment option. The following individuals are members of Zephyr:

Selena Tovar, an oncology patient who requires radiation oncology services, chemotherapy, and rehabilitation.

Dwight Borg, who is in excellent health except that he currently has sinusitis.

Timothy O'Shea, who is beginning his recovery from brain injuries caused by a stroke.

Subacute care most likely could be an appropriate option for:

Options:

A.  

Ms. Tovar, Mr. Borg, and Mr. O'Shea

B.  

Ms. Tovar and Mr. O'Shea only

C.  

Mr. O'Shea only

D.  

Mr. Borg only

Discussion 0
Question # 18

Reimbursement for prescription drugs and services in a third-party prescription drug plan typically follows one of two approaches: a reimbursement approach or a service approach. One true statement about these approaches is that:

Options:

A.  

Payments under the reimbursement method typically are not subject to any copayment or deductible requirements

B.  

Payments under the reimbursement approach are typically based on a structured reimbursement schedule rather than on usual, customary, and reasonable (UCR) charges

C.  

Most major medical plans follow a service approach

D.  

Most current health plan prescription drug plans are service plans

Discussion 0
Question # 19

The Aztec Health Plan has a variety of organizational committees related to quality and utilization management. These committees include the medical advisory committee, the credentialing committee, the utilization management committee, and the quality management committee. Of these committees, the one that most likely is responsible for providing oversight of Aztec's inpatient concurrent review process is the:

Options:

A.  

medical advisory committee

B.  

credentialing committee

C.  

utilization management committee

D.  

quality management committee

Discussion 0
Question # 20

As an authorized Medicare+Choice plan, the Brightwell HMO must satisfy CMS requirements regulating access to covered services. In order to ensure that its network provides adequate access, Brightwell must

Options:

A.  

Allow enrollees to determine whether they will receive primary care from a physician, nurse practitioner, or other qualified network provider

B.  

Base a provider’s participation in the network, reimbursement, and indemnification levels on the provider’s license or certification

C.  

Define its service area according to community patterns of care

D.  

Require enrollees to obtain prior authorization for all emergency or urgently needed services

Discussion 0
Question # 21

The provider contract that Dr. Ted Dionne has with the Optimal Health Plan includes an arrangement that requires Dr. Dionne to notify Optimal if he contracts with another health plan at a rate that is lower than the rate offered to Optimal. Dr. Dionne must also offer this lower rate to Optimal. This information indicates that the provider contract includes a:

Options:

A.  

Most-favored-nation arrangement

B.  

Warranty arrangement

C.  

Locum tenens arrangement

D.  

Nesting arrangement

Discussion 0
Question # 22

The following statement(s) can correctly be made about the Balanced Budget Act (BBA) of 1997:

Options:

A.  

The BBA requires Medicare+Choice organizations to be licensed as non-risk-bearing entities under federal law.

B.  

The Centers for Medicaid and Medicare Services (CMS) is responsible for implementing the BB

A.  

C.  

Both A and B

D.  

A only

E.  

B only

F.  

Neither A nor B

Discussion 0
Question # 23

The following statements are about Medicaid health plan entities. Select the answer choice containing the correct statement:

Options:

A.  

To keep Medicaid enrollment costs as low as possible, states typically prohibit the use of third-party entities known as enrollment brokers to handle the recruitment and enrollment of Medicaid recipients in health plan plans

B.  

Primary care case managers (PCCMs) are individuals who contract with a state's Medicaid agency to provide primary care services mainly to urban areas.

C.  

Typically, Medicaid beneficiaries must be given a choice between at least two health plan entities.

D.  

Medicaid health plan entities are responsible for providing primary coverage for all dually-eligible beneficiaries.

Discussion 0
Question # 24

The following activities are the responsibility of either the Nova Health Plan's risk management department or its medical management department:

Options:

A.  

Protecting Nova's members against harm from medical care

B.  

Improving the overall health status of Nova members by coordinating care across individual episodes of care and the different providers who treat the member

C.  

Protecting Nova against financial loss associated with the delivery of healthcare

D.  

Establishing outreach programs to encourage the use of preventive health services by Nova's members of these activities, the ones that are more likely to be the responsibility of Nova's risk management department rather than its medical management department are activities:

E.  

A, B, and C

F.  

A, C, and D

G.  

A and C

Discussion 0
Question # 25

If a member of the Green Health Plan reasonably believes that a provider in Green's provider network was acting as Green's employee or agent while providing negligent care, then the member may have cause to bring action against the health plan. This legal concept is known as vicarious liability. Steps that Green can take to reduce its exposure to vicarious liability claims include:

Options:

A.  

Placing restrictions on provider-member communication involving treatment decisions.

B.  

Implementing risk management and quality assurance programs for its provider network.

C.  

Including in its provider agreements and marketing and membership literature a statement that members of the Green provider network are not independent contractors.

D.  

All of the above.

Discussion 0
Question # 26

The Azure Health Plan strives to ensure for its plan members the best possible level of care from its providers. In order to maintain such high standards, Azure uses a variety of quantitative and qualitative (behavioral) measures to determine the effectiveness of its providers. Azure then compares the clinical and operational practices of its providers with those of other providers outside the network, with the goal of identifying and implementing the practices that lead to the best outcomes.

The comparative method of evaluation that Azure uses to identify and implement the practices that lead to the best outcomes is known as

Options:

A.  

Case mix analysis

B.  

Outcomes research

C.  

Benchmarking

D.  

Provider profiling

Discussion 0
Question # 27

One characteristic of the workers' compensation program is that:

Options:

A.  

workers' compensation coverage is available to all employees, regardless of their eligibility for health insurance coverage

B.  

indemnity benefits currently account for less than 10% of all workers' compensation benefits

C.  

workers' compensation programs in most states require eligible employees to obtain medical treatment only from members of a provider network

D.  

workers' compensation programs include deductibles and coinsurance requirements

Discussion 0
Question # 28

The Foxfire Health Plan, which has 20,000 members, contracts with dermatologists on a contact capitation basis. The contact capitation arrangement has the following features:

Foxfire distributes the money in the contact capitation fund once each quarter and the distribution is based on the point totals accumulated by each dermatologist.

Foxfire's per member per month (PMPM) capitation for dermatology services is $1.

The dermatologist receives 1 point for each new referral that is not classified as a complicated referral and 1.5 points for each new referral that is classified as complicated.

During the first quarter, Foxfire's PCPs made 450 referrals to dermatologists and 100 of these referrals were classified as complicated. One dermatologist, Dr. Shareef Rashad, received 42 of these referrals; 6 of his referrals were classified as complicated. Statements that can correctly be made about Foxfire's contact capitation arrangement include:

Options:

A.  

that the value of each referral point for the first quarter was $120

B.  

that the value of Foxfire's contact capitation fund for dermatologists for the first quarter was $20,000

C.  

that the payment that Foxfire owed Dr. Rashad for the first quarter was $6,120

D.  

all of the above

Discussion 0
Question # 29

The following statements are about workers' compensation provider networks. Select the answer choice containing the correct statement:

Options:

A.  

In order to supply a provider network to furnish healthcare to workers' compensation beneficiaries, a health plan typically uses the network that has already been created for the group health plan.

B.  

Typically, case managers for workers' compensation programs are physical therapists.

C.  

Most states prohibit the use of fee schedules in order to curb the rising workers' compensation healthcare costs.

D.  

Networks serving workers' compensation patients typically include higher concentrations of specialists than do other provider networks.

Discussion 0
Question # 30

The following statements are about waivers and the Medicaid program. Select the answer choice containing the correct statement:

Options:

A.  

The Balanced Budget Act (BBA) of 1997 eliminated the need for states to make formal applications for waivers.

B.  

Section 1115 waivers allow states to bypass the Medicaid program's usual requirement of giving recipients complete freedom of choice in selecting providers.

C.  

Title XVIII waivers allow states to mandate certain categories of Medicaid recipients to enroll in health plan plans.

D.  

Section 1915(b) waivers allow states to establish demonstration projects in order to test new approaches to benefits and services provided by Medicaid.

Discussion 0
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