CIS-HAM Practice Exam Questions and Answers

A.  

From the model category

B.  

From an asset record

C.  

From a user record

D.  

From a vendor item

E.  

From a model

A.  

Draft

B.  

Canceled

C.  

Renewed

D.  

Extended

E.  

Active

F.  

Renegotiated

G.  

Expired

A.  

Transfer Rules

B.  

Transfer Orders

C.  

Stock Filters

D.  

Stock Rules

A.  

Financial

B.  

Operational

C.  

Lifecycle

D.  

Contractual

E.  

Relationship

A.  

The hardware model content has not yet been downloaded from the Content Service

B.  

Normalization could not match any of the three key fields in the hardware model form with a rule in the Content Service

C.  

Your hardware model form contains a good model number, but a badly formatted model name

D.  

You have opted out of the ServiceNow Content Service

E.  

A normalization rule for the hardware model does not exist in the Content Service

A.  

Navigate to Self-Service > My Consumables

B.  

Navigate to Self-Service > My Assets

C.  

Navigate to Asset > Hardware Asset Dashboard

D.  

Navigate to Self-Service > My Hardware Asset Dashboard

A.  

Help the asset manager generate reports

B.  

Show the value from maintaining inventory

C.  

Help the stock manager process transfer orders

D.  

Show the value from bulk purchasing

E.  

Help the asset manager process purchase orders

A.  

Provides end users visibility to their assigned hardware

B.  

Enables reclamation of mobile devices

C.  

Provides users visibility to their disposed consumables

D.  

Enables end users to log incidents for their assigned assets

A.  

The stock manager must create a separate model record if the cost per item is more/less

B.  

The data is automatically merged to create a blended quantity and cost

C.  

The data is automatically created in a new record if the cost per item is more/less

D.  

The stock manager must merge the consumable records to create a blended quantity and cost

A.  

Mobile Asset App

B.  

Mobile App

C.  

Mobile ITAM App

D.  

Mobile Agent App

A.  

Now Create pack

B.  

Project pack

C.  

Success pack

D.  

Methodology pack

E.  

Asset pack

A.  

All available stock, consumable or not

B.  

Just consumable assets

C.  

All hardware and software assets

D.  

All disposable assets

A.  

Hardware Asset Management (HAM) and ServiceNow My Assets mobile app

B.  

Hardware Asset Management (HAM) and Software Asset Management (SAM)

C.  

ITSM Asset Management and ServiceNow My Assets mobile app

D.  

ITSM Asset Management and ServiceNow Agent mobile app

E.  

Hardware Asset Management (HAM) and ServiceNow Agent mobile app

A.  

In use

B.  

Consumed

C.  

On order

D.  

In stock

A.  

Dispose

B.  

Request

C.  

Consume

D.  

Procure

E.  

Receive