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C_C4H410_21 Practice Exam Questions and Answers

SAP Certified Application Associate - SAP Sales Cloud 2111

Last Update 4 days ago
Total Questions : 120

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Question # 1

For which of the following business requirements would you use the Personalization feature? Note: There are 2 correct Answers to this question.

Options:

A.  

A sales manager wants different screen layouts assigned to two different business roles.

B.  

A service manager wants to arrange his ticket queue with Assigned To as the first column.

C.  

An administrator wants to change a standard field label to a new value.

D.  

A sales representative wants to modify the screen layout.

Discussion 0
Question # 2

You need to change the settings for the lead aging notification. What do you have to do? Please choose the correct answer.

Options:

A.  

Use the business configuration work center to modify the number of days of the notification expiration.

B.  

Use the Sales work center to trigger the time of the notification.

C.  

Use the Application and User Management work center to assign users to the notification.

D.  

Use the Administrator work center to set up priorities for the notification.

Discussion 0
Question # 3

Which activities must you perform to enable retrieval of messages from a social media channel? Note: There are 2 correct Answers to this question.

Options:

A.  

Create and schedule a social media import run.

B.  

Import social media user profiles.

C.  

Invite accounts to connect.

D.  

Set up access to your social media account.

Discussion 0
Question # 4

Restriction rules can be assigned to work center views within a business role if they're based on which of the following authorization elements? Please choose the correct answer.

Options:

A.  

Access Control

B.  

Access Context

C.  

Access Restriction

D.  

Access Rights

Discussion 0
Question # 5

How can you create a business user in SAP Sales Cloud? Note: There are 2 correct Answers to this question.

Options:

A.  

Manually create an employee.

B.  

Change the fine-tuning activity.

C.  

Import using a migration template.

D.  

Replicate accounts from SAP CRM.

Discussion 0
Question # 6

Which of the following are key features for sales contracts? Note: There are 2 correct Answers to this question.

Options:

A.  

Autogenerated weekly contract renewal reports

B.  

SAP ERP external pricing scenarios

C.  

SAP Condition Contract Management integration

D.  

Contract renewal workflow notifications

Discussion 0
Question # 7

Which of the following activities can you perform when you set up territory hierarchies? Note: There are 2 correct Answers to this question.

Options:

A.  

Upload Territory Hierarchy from Excel

B.  

Assign an employee responsible for a territory.

C.  

Create Multiple Root Hierarchies.

D.  

Set an account for territory override

Discussion 0
Question # 8

You want to launch the SAP ERP customer cockpit from an SAP Sales Cloud account to view transactions in SAP ERR Which of the following integration approaches support this requirement?

Options:

A.  

REST A2X service

B.  

SAPUI5 widget

C.  

SOAP A2X service

D.  

Mashup

Discussion 0
Question # 9

You are viewing a 360° overview of the customer in SAP Hybris cloud for customer. Which of the following recent order details are available in this overview for your account? There are 3 correct answers to this question.

Options:

A.  

Invoice status

B.  

Delivery status

C.  

Credit status

D.  

Sales order ID

E.  

Bill-to-party ID

Discussion 0
Question # 10

You need to configure sales phases during fine tuning but an activity is in read-only mode. What is the reason for this? Please choose the correct answer.

Options:

A.  

The Fine Tuning activity is NOT open for configuration.

B.  

The Fine Tuning activity is NOT added to the project.

C.  

The Corresponding scoping element is NOT activated.

D.  

The Fine Tuning activity is closed.

Discussion 0
Question # 11

You want to standardize the rules of system access for all sales managers in your company in SAP Sales Cloud. Which feature will you use to achieve this?

Options:

A.  

Access context

B.  

Access restrictions

C.  

Business roles

D.  

Business users

Discussion 0
Question # 12

What are some of the steps to create an ERP sales quote from an SAP Sales Cloud opportunity? Note: There are 2 correct Answers to this question.

Options:

A.  

Ensure all sales activities are completed in the opportunity.

B.  

Request pricing for the products in the opportunity.

C.  

Click on Actions -> Create ERP Quote in the opportunity.

D.  

Maintain the sales phase as Identify opportunity.

Discussion 0
Question # 13

For which of the following reasons would you create a business role? There are 3 correct answers to this question.

Options:

A.  

You want to set up a service agent for an administrator.

B.  

You want to restrict drop-down list values for a specific group of users.

C.  

You want to make custom reports available on the home page.

D.  

You want to standardize system access.

E.  

You want to perform fine-tuning activities.

Discussion 0
Question # 14

What can you use to map the complex organizational structure of a large account in SAP Sales Cloud?

Options:

A.  

Organizational structure

B.  

Account hierarchy

C.  

360 overview

D.  

Territory hierarchy

Discussion 0
Question # 15

To which of the following can you assign a custom report to control its visibility? Note: There are 2 correct Answers to this question.

Options:

A.  

Business role

B.  

Access context

C.  

Work center

D.  

Business user

Discussion 0
Question # 16

For which of the following business objects is external pricing supported? Note: There are 2 correct answers to this question.

Options:

A.  

Orders

B.  

Activities

C.  

Quotes

D.  

Leads

Discussion 0
Question # 17

Which of the following granularities can you use to define discount lists in SAP Hybris Cloud for Customer? There are 2 correct answers to this question.

Options:

A.  

Customer Specific Product Discount

B.  

Customer Specific Sales Organization Discount

C.  

Overall Customer Group Discount

D.  

Customer Specific Territory Discount

Discussion 0
Question # 18

Which of the following steps are required when you set up a custom report that you want to make available for end users? Note: There are 2 correct Answers to this question.

Options:

A.  

Create a key figure.

B.  

Create a KPI.

C.  

Choose a data source.

D.  

Assign the report to a work center view.

Discussion 0
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