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Good News !!! C_C4H520_02 SAP Certified Application Associate - SAP Field Service Management 2005 is now Stable and With Pass Result

C_C4H520_02 Practice Exam Questions and Answers

SAP Certified Application Associate - SAP Field Service Management 2005

Last Update 4 days ago
Total Questions : 80

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Question # 1

Which of the following are activities that you can perform in the Master Data module for standalone versions of SAP Field Service Management? Note: There are 3 correct answers to this question.

Options:

A.  

Query data for reporting purposes.

B.  

Import data from external systems.

C.  

Export data for backup and archiving.

D.  

Manage master data in an ERP system.

E.  

Create new data object records.

Discussion 0
Question # 2

How can you benefit from enabling service workflow steps? Note: There are 3 correct answers to this question.

Options:

A.  

You can provide a predefined script for service execution.

B.  

You can configure execution checkpoints.

C.  

You can trigger actions based on standard system events.

D.  

You can improve the link between back office and field.

E.  

You can standardize service process flows.

Discussion 0
Question # 3

Which objects can you approve using the Time and Material journal? Note: There are 3 correct answers to this question.

Options:

A.  

Quotation

B.  

Expenses

C.  

Efforts

D.  

Work time

E.  

Mileage

Discussion 0
Question # 4

The dispatcher drags and drops a service call onto a technician's schedule on the planning board. What must happen next to allow the technician to sync and view the assigned service call on the mobile app?

Options:

A.  

The technician must release the assignment.

B.  

The technician must approve the assignment.

C.  

The dispatcher must release the assignment.

D.  

The dispatcher must approve the assignment.

Discussion 0
Question # 5

Which prerequisites are necessary to integrate SAP Field Service Management with SAP Analytics Cloud? Note: There are 2 correct answers to this question.

Options:

A.  

Set REPORTDATA UI Permission to VISIBL

E.  

B.  

Set CoreSystems.FeatureFlag.AR.SA

C.  

Enabled to TRU

E.  

C.  

Allow browser cookie settings to accept sapbusinessobjects.cloud.

D.  

Delete recent browser history and cookies.

Discussion 0
Question # 6

You scan a QR code paired with self-service and you are NOT allowed to request service for the equipment. What is missing?

Options:

A.  

The equipment is reported as Operational.

B.  

The equipment has NO previous history.

C.  

The equipment does NOT have Moment-Sets.

D.  

The equipment does NOT have an external I

D.  

Discussion 0
Question # 7

What is the purpose of a visibility condition in Smartforms? Note: There are 2 correct answers to this question.

Options:

A.  

It is used to hide a Smartform from the mobile device.

B.  

It is used to change Smartform mode from development to active.

C.  

It is used to hide specific chapters.

D.  

It is used to hide specific elements.

Discussion 0
Question # 8

What can you personalize in the Customer Self-Service portal? Note: There are 3 correct answers to this question.

Options:

A.  

Landing page

B.  

Menu icons

C.  

Portal background image

D.  

Main and accent colors

E.  

Portal logo

Discussion 0
Question # 9

After an existing template has been modified and released, what options are given to the user? Note: There are 2 correct answers to this question.

Options:

A.  

Delete other versions.

B.  

Reactivate other versions.

C.  

Deactivate other versions.

D.  

Export other versions.

Discussion 0
Question # 10

Your customer has integrated SAP Field Service Management with SAP S/4HAN

A.  

How can they achieve a working service process flow?

Options:

A.  

Create the service request in SAP Field Service Management, dispatch and execute in SAP Field Service Management, and then send the service confirmations to SAP S/4HAN

A.  

B.  

Create the service request in SAP Field Service Management, dispatch and execute in SAP S/4HANA, and then send the service confirmations to SAP Field Service Management.

C.  

Create the service request in SAP S/4HANA, dispatch and execute in SAP Field Service Management, and then send service confirmations to SAP S/4HAN

A.  

D.  

Create the service request in SAP S/4HANA, dispatch and execute in SAP S/4HANA, and then send service confirmations to SAP Field Service Management.

Discussion 0
Question # 11

You are a field service technician using an iOS device, and you have just completed a repair. How can you check the travel time to the next repair location address?

Options:

A.  

Click on the navigation icon within the home page.

B.  

Click on the navigation icon within the service call.

C.  

Click on the navigation icon within the activity.

D.  

Click on the navigation icon within the equipment.

Discussion 0
Question # 12

What are some of the main security characteristics of the SAP Field Service Management mobile app? Note: There are 2 correct answers to this question.

Options:

A.  

Advanced perimeter security

B.  

SSL-secured communication

C.  

Full backup protection of customer data

D.  

OAuth token for login-free access

Discussion 0
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