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C_C4HCX_24 Practice Exam Questions and Answers

SAP Certified Application Associate-Solution Architect for Customer Experience

Last Update 4 days ago
Total Questions : 80

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Question # 1

Which of the following are fundamental types of application integration according to the SAP Integration Solution Advisory Methodology?Note: There are 3 correct Answers to this question.

Options:

A.  

User integration

B.  

Thing integration

C.  

Event-based integration

D.  

On-premise to on-premise integration

E.  

Data integration

Discussion 0
Question # 2

Which functions are available in the Automation Center feature in SAP Emarsys Customer Engagement?Note: There are 2 correct Answers to this question.

Options:

A.  

Lifecycle campaigns for large contact lists

B.  

Building activities and event-driven journeys

C.  

Immediate reactions to customer behavior

D.  

Multilevel ad hoc programs

Discussion 0
Question # 3

Which of the following best describes Tactics in SAP Emarsys Customer Engagement?

Options:

A.  

Tactics are spend management marketing plans.

B.  

Tactics are program execution results.

C.  

Tactics are KPis available in Smart Insight dashboards.

D.  

Tactics are pre-built automation programs to achieve a specific goal.

Discussion 0
Question # 4

What is the main benefit of the solution finder capability?

Options:

A.  

It provides recommended next steps during ticket processing.

B.  

It allows you to benefit from an existing knowledge source within the ticketing process.

C.  

It helps you identify the most suitable service contract for the ticket.

D.  

It automatically updates both the ticket and the quotation with details of the solution.

Discussion 0
Question # 5

Which of the following suite qualities is supported by SAP Master Data Integration?

Options:

A.  

Seamless user experience

B.  

Coordinated lifecycle management

C.  

Aligned domain models

D.  

End-to-end business blueprints

Discussion 0
Question # 6

What is CTI integration used for?

Options:

A.  

Integration with a communication management system

B.  

Integration with government systems

C.  

Integration with Microsoft Outlook

D.  

Integration with social networks

Discussion 0
Question # 7

Which of the following boards/committees is responsible for prioritizing the overall business functionality in order to ensure the integrity of the finished solution end-to-end?

Options:

A.  

Steering Committee

B.  

Change Advisory Board

C.  

Business Process Board

D.  

Enterprise Architecture Board

Discussion 0
Question # 8

Which of the following business values can be leveraged by the design to operate end-to-end process?Note: There are 3 correct Answers to this question.

Options:

A.  

Eliminate planning silos through connected and integrated planning processes

B.  

Optimize labor, storage, and fulfillment costs

C.  

Institute design excellence

D.  

Efficient procurement of components to build subassemblies

E.  

Ability to manage and track inbound deliveries

Discussion 0
Question # 9

You notice message processing has failed in your SAP Cloud Integration tenant and the error text suggests the issue is related to inbound message payload.What actions would you perform in the SAP Cloud Integration Operations view?

Options:

A.  

Choose the Manage Integration Content tile, select the iFlow in question, set the log level to trace, and request that the consumer resend the message

B.  

Choose the All Integrations Flows - Completed Messages tile, find the message in question, and inspect the log for errors

C.  

Choose the Connectivity Tests tile, go to the TLS tab, and send a test request to the target system.

D.  

Choose the All Integration Flows - Retry Messages tile, find the failed message, and restart the message processiā€¢ng

Discussion 0
Question # 10

You have implemented a custom integration scenario to load contacts using SAP Cloud Integration with the Contact OData API into SAP Marketing Cloud.Where can you monitor the integration logs in this scenario?Note: There are 2 correct Answers to this question.

Options:

A.  

Connectivity Tests in SAP Cloud Integration

B.  

SOAP Error Log in SAP Marketing Cloud

C.  

Monitor Message Processing in SAP Cloud Integration

D.  

Import Monitor app in SAP Marketing Cloud

Discussion 0
Question # 11

Which tools could you use to show different content to female and male contacts in a single email campaign?Note: There are 3 correct Answers to this question.

Options:

A.  

Manage optional content

B.  

Personalization rules

C.  

Block targeting

D.  

Emarsys Scripting Language

E.  

Predict recommendation settings

Discussion 0
Question # 12

You need to perform technical services on equipment located at customer sites.How can you update the structure of equipments installed at a customer location in SAP Service Cloud?

Options:

A.  

Using transport management

B.  

Using workflow rule management

C.  

Using installation management

D.  

Using work ticket management

Discussion 0
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