Genesys Cloud CX: Architect Certification
Last Update 1 day ago
Total Questions : 60
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Which variable’s value indicates whether the flow is running in debug mode?
Which of the following are valid response actions under Call Analysis Responses for Outbound Dialing? (Choose three.)
The Utilization feature of Genesys Cloud allows administrators to configure: (Choose three.)
If you do not add an emergency flow, Genesys Cloud assumes the open flow to be the default emergency flow.
Select the correct naming convention for a bulk import prompt if the admin wants to create a user prompt named “Welcome” that adds the audio within the .wav file under the English (United States) (en-us) language.
To route an incoming call based on the current time, _____ is the best method.
To create, configure, and publish __________ call flow(s), an admin must have at least one contactlist and one wrap-up code configured.
TESTED 17 May 2024
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